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Debt Collection Agent Jobs in Florida (NOW HIRING)

Credit Wise Recovery Solutions

You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will ...

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14 - $15.20/hr

Understanding of debt collection laws and regulatory requirements is highly desirable. * Strong ... Collections Agent who can combine empathy, professionalism, and negotiation skills to help ...

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14 - $15.20/hr

Understanding of debt collection laws and regulatory requirements is highly desirable. * Strong ... Collections Agent who can combine empathy, professionalism, and negotiation skills to help ...

ValorVIP

Call Center Collections Agent

Tampa, FL · On-site

$14 - $15.20/hr

... Collections Agent who can combine empathy, professionalism, and negotiation skills to help ... Understanding of debt collection laws and regulatory requirements is highly desirable. * Strong ...

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14.25 - $18.75/hr

Understanding of debt collection laws and regulatory requirements is highly desirable. * Strong ... Collections Agent who can combine empathy, professionalism, and negotiation skills to help ...

ValorVIP

Call Center Collections Agent

Tampa, FL · On-site +1

$14.25 - $18.75/hr

... Collections Agent who can combine empathy, professionalism, and negotiation skills to help ... Understanding of debt collection laws and regulatory requirements is highly desirable. * Strong ...

Aprio

Senior Associate, Tax Controversy

Fort Lauderdale, FL · On-site +1

$70K - $133K/yr

Debt Collection Assistance * Assist clients in addressing tax debt issues and developing repayment ... Must be in the process of obtaining certification as a current CPA, Enrolled Agent or licensed ...

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Debt Collection Agent information

See Florida salary details

$8

$13

$21

How much do debt collection agent jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for debt collection agent in Florida is $13.50, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $15.29 per hour, depending on experience, location, and employer.

What is a debt collection agent?

Debt collection agents are professionals who work on behalf of creditors to recover unpaid debts from individuals or businesses. They contact debtors via phone, mail, or email to negotiate payment plans, remind them of outstanding balances, and try to recover the owed funds. Debt collection agents must follow strict laws and regulations to ensure ethical and legal practices during the collection process. They may work directly for original creditors or for specialized debt collection agencies.

What are the key skills and qualifications needed to thrive as a debt collection agent, and why are they important?

To thrive as a Debt Collection Agent, you need a solid understanding of debt collection laws and negotiation techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, dialer systems, and payment processing tools is typically required. Excellent communication, resilience, and problem-solving skills help agents handle difficult conversations and maintain professionalism under pressure. These skills ensure effective debt recovery, compliance with regulations, and the maintenance of positive relationships with clients and debtors.

What are some common challenges faced by debt collection agents, and how are they typically addressed in the workplace?

Debt Collection Agents often encounter challenges such as handling difficult conversations with debtors, managing high call volumes, and meeting collection targets. To address these, many organizations provide thorough training on negotiation techniques, emotional resilience, and legal compliance. Supportive team environments and regular feedback sessions can help agents share effective strategies and stay motivated. Additionally, access to robust customer management systems streamlines workflow and assists agents in tracking communications efficiently.

What is the difference between Debt Collection Agent vs Credit Analyst?

AspectDebt Collection AgentCredit Analyst
Required CredentialsHigh school diploma; sometimes certifications in collections or financeBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, banks, or financial institutions; often high-pressureBanks, lending companies, or corporate finance departments; office setting
Employer & Industry UsagePrimarily in debt recovery and collectionsIn credit risk assessment and lending decisions
Common Search & Comparison IntentUnderstanding roles in debt recoveryEvaluating creditworthiness and financial risk

While both roles involve finance and require some knowledge of credit, a Debt Collection Agent focuses on recovering unpaid debts, often working in collections agencies or banks. A Credit Analyst assesses credit risk to help lenders make informed decisions. The roles differ in responsibilities, work environment, and required credentials, but both are integral to financial operations.

What are popular job titles related to Debt Collection Agent jobs in Florida?

For Debt Collection Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Debt Collection Agent jobs in Florida look for?

The top searched job categories for Debt Collection Agent jobs in Florida are:

What cities in Florida are hiring for Debt Collection Agent jobs?

Cities in Florida with the most Debt Collection Agent job openings:

Debt Collection Agent jobs near you
Infographic showing various Debt Collection Agent job openings in Florida as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $28,077 per year, or $13.5 per hour.

Collection Agent

Credit Wise Recovery Solutions

Remote

Full-time

Re-posted 28 days ago

Job description

Virtual Collections Specialist Credit Wise Recovery Solutions is currently seeking virtual agents that have 1+ years of 3rd party collections experience to work from home. At CWR, your earning potential is up to you. You can make as much as you put into using our provided software, training, and management support.

Agents rave about our integrated collections engine database and softphone communicator. All of these are provided to you at no additional cost. All that is needed from qualified applicants is the ambition to write your own paycheck.

Virtual Collections Specialist Overview: Are you a self-starter with some free time on your hands to make some money. Working as a virtual collections and recovery specialist you will be required to communicate with patients, clients, and consumers to attempt to bring resolution to unpaid accounts. You will provide thorough, efficient, and accurate updates on computer files for each call made.

You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will provide feedback to management concerning possible problems or areas of improvement. You will provide valuable insight and recommendations to improve processes and efficiency.

You will perform other duties upon request of management. Virtual Agents are set up on an incredibly lucrative bonus structure that is paid bi-weekly. The earning potential is limitless.

Qualifications for Virtual Collections Specialist: High school diploma or General Educational Development (GED) Certificate Knowledge and understanding of company policies and procedures Knowledge and understanding of Fair Debt Collection Practices Act (FDCPA) Ability to maintain the highest level of confidentiality Proficient personal computer skills Excellent interpersonal, written, and oral communication skills Ability to work in a team-fostered environment Ability to work in a multi-tasked environment Ability to prioritize and organize work Ability to adapt to flexible work scheduling

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