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Dealership Assistant Jobs in Virginia (NOW HIRING)

... LOCATION Nationwide dealership sales consultant opportunities with automotive groups and ... assist with vehicle selection - Build relationships and provide exceptional customer service ...

The dealership service department needs a hands-on leader who can drive profitability, maintain ... Constructively handle, or assist in handling all customer complaints * Assist staff in solving ...

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Dealership Assistant information

See Virginia salary details

$9

$21

$47

How much do dealership assistant jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for dealership assistant in Virginia is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $26.42 per hour, depending on experience, location, and employer.

What does a sales assistant do at a car dealership?

A dealership sales assistant helps customers find and select vehicles, provides information about features and pricing, and assists with the sales process. They often handle customer inquiries, prepare sales documents, and support the sales team to ensure a smooth buying experience.

Is it easy to get hired at a dealership?

Getting hired as a dealership assistant can be straightforward if you have good communication skills, a positive attitude, and basic knowledge of automotive operations. Employers often look for customer service experience and a willingness to learn, and some positions may require a valid driver's license or a high school diploma. The hiring process typically involves an interview and background check, and opportunities may vary based on location and dealership size.

How much does a car salesman make on a $30,000 car?

A dealership assistant or car salesperson typically earns a commission based on the profit or a percentage of the sale price, often around 20-30%. For a $30,000 car, this could translate to a commission of approximately $600 to $900, depending on the dealership's commission structure and the profit margin on the vehicle.

What does a Dealership Assistant do?

A Dealership Assistant supports the daily operations of a car dealership by performing a variety of administrative and customer service tasks. Their responsibilities may include greeting customers, managing paperwork, scheduling appointments, assisting sales staff, and ensuring the showroom is organized. They help create a positive customer experience and keep dealership processes running smoothly. This role often serves as a key point of contact between customers and dealership staff.

What's the hardest job at a dealership?

The dealership assistant role can be challenging due to the fast-paced environment, multitasking between customer service, administrative tasks, and sales support. It often requires strong communication skills, attention to detail, and the ability to handle stressful situations, especially during busy periods or when managing multiple responsibilities simultaneously.

What are the key skills and qualifications needed to thrive as a Dealership Assistant, and why are they important?

To thrive as a Dealership Assistant, you need strong organizational abilities, customer service skills, and basic sales or administrative experience, often supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), office software, and sometimes inventory tracking tools is typically required. Excellent communication, attention to detail, and the ability to multitask help someone stand out in this role. These skills and qualities are essential for efficiently supporting dealership operations, ensuring customer satisfaction, and maintaining accurate records in a fast-paced environment.

What are some typical responsibilities of a Dealership Assistant on a daily basis?

A Dealership Assistant is often responsible for supporting sales staff, greeting customers, managing appointment schedules, and handling general administrative tasks such as filing, data entry, and answering phones. They may also assist with vehicle inventory management, preparing documents for sales transactions, and coordinating test drives. This role requires strong organizational skills and the ability to multitask in a fast-paced environment, as well as excellent customer service to ensure clients have a positive experience at the dealership.

What is the difference between Dealership Assistant vs Sales Associate?

AspectDealership AssistantSales Associate
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, strong communication skills
Work EnvironmentDealership office, customer service areasShowroom, customer interaction areas
Employer & Industry UsageUsed in automotive dealerships for administrative supportUsed for direct vehicle sales and customer engagement
Common Search & ComparisonOften compared for support roles in dealershipsCompared for sales roles in automotive industry

While both roles are essential in automotive dealerships, a Dealership Assistant primarily handles administrative and support tasks, whereas a Sales Associate focuses on selling vehicles and engaging with customers directly. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are the most commonly searched types of Dealership jobs in Virginia? The most popular types of Dealership jobs in Virginia are:
What are popular job titles related to Dealership Assistant jobs in Virginia? For Dealership Assistant jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Dealership Assistant jobs? Cities in Virginia with the most Dealership Assistant job openings:
Infographic showing various Dealership Assistant job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,272 per year, or $21.8 per hour.
Assistant Sales Manager - Ironclad Harley-Davidson

Assistant Sales Manager - Ironclad Harley-Davidson

The Motorcycle Company

Portsmouth, VA โ€ข On-site

$60K - $90K/yr

Full-time

Posted 15 days ago


Job description

Job Title: Assistant Sales Manager
Department: Motorcycle Sales
Supervisor: Sales Manager and/or General Sales Manager
Summary Description
Lead individual teams within the Sales department while focusing on customer and employee retention. Set the tone in a fun, upbeat environment. Achieve success with our revolutionary, proven, sales process that is all about creating a better motorcycle buying experience with happy/motivated employees, who love what they do.
Duties and Responsibilities
  • CXI and customer retention.
  • Unit volume for team.
  • Productivity of individuals on sales team.
  • Front and backend margins.
  • Closing of deals and overcoming objections.
  • Recruit, training, motivating, counseling and monitoring the performance of individual sales teams.
  • Assist individual salespeople in setting aggressive, yet realistic monthly sales goals.
  • Track all customers and making sure all leads are logged along with effective follow up for all potential buyers by monitoring a prospecting and sales CRM system.
  • Ensure that the team meets or exceeds all activity standards for prospecting calls, appointments, customers logged, and closes.
  • Participate in daily sales meetings and conducting sales training.
  • Ensure that customers are greeted immediately, in a courteous and friendly manner.
  • Handle telephone transactions quickly and courteously.
  • Ensure that customers are properly qualified for needs, wants and the ability to buy.
  • Follow the dealership sales process so that all customers receive consistent treatment when doing business.
  • Ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans.
  • Enforce road test, pre-delivery inspection, and vehicle delivery policies.
  • Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to "make things right".
  • Carry out daily team meetings.
  • Continuously train and develop your team on techniques and the sales process.
  • Monitor and follow up with all sales leads and work every deal to completion.
  • Daily one on one meetings with Fit Specialists, ensuring training, trend analysis, performance review, and planning.
  • Train all sales personnel to use the dealership sales process.
  • Model and expect from your team superior customer service.
  • Model and expect 100% compliance to all policies and procedures for the Sales Department and the dealership.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities
  • Daily one on one meetings with Fit Specialists, ensuring training, trend analysis, performance review, and planning.
  • Train all sales personnel.
  • Ensure adherence to policies and procedures for the Sales Department in concert with the Sales Manager and/or General Sales Manager.
  • Model and expect from your team superior customer service.
  • Model and expect 100% compliance to all policies and procedures for the Sales Department and the dealership.
  • Assist the Sales Manager and/or General Sales Manager with recruiting, interviewing, hiring and firing of employees.

Qualifications & Job Requirements
  • Minimum 3-years auto or motorcycle sales experience required.
  • Auto or motorcycle sales management experience preferred but not required.
  • High School Diploma or equivalent degree or greater required.
  • Ability to take initiative and problem solve.
  • Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.
  • Applicable experience in big ticket retails sales strongly preferred.
  • Passion for the motorcycling lifestyle and riding community.
  • Must have ability to relate with broad customer base.
  • Excellent verbal and written communication skills.
  • Ability to present oneself as well as the company in a professional manner.
  • Knowledge of applicable laws/policies/principles/etc.
  • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
  • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
  • Attention to detail.
  • Interpersonal skills and customer service skills required.
  • Approachable, likeable, and enthusiastic personality.
  • High energy level needed.
  • Be self-motivated, positive, driven and helpful.
  • Ability to handle confidential information responsibly.
  • Great customer service, excellent personal communication, and demonstrated closing skills.
  • Ability to work a flexible schedule including weekends, Holidays, and evenings.
  • Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership. Experience with CRM and/or computerized inventory systems, or the ability to quickly learn.
  • Valid driver's license and motorcycle endorsement.

Physical Demands
  • Requires the use of both hands.
  • Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
  • Requires standing and/or walking for extended periods of time.
  • Requires the ability to balance and push an 800+lb motorcycle.

Working Conditions
  • The noise level in the work environment is usually loud.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles.
  • Frequently works near moving mechanical parts.

In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position. Failure to comply will result in immediate discipline at the discretion of dealership management.
I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation.