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$39

How much do dealer service representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for dealer service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are Dealer Service Representatives?

Dealer Service Representatives are professionals who act as liaisons between a company and its network of dealers or distributors. They provide support by answering product questions, assisting with orders, resolving issues, and ensuring dealers have the resources needed to sell and service products effectively. Their role often includes training, troubleshooting, and maintaining positive business relationships to help dealers succeed and meet company goals.

What is the difference between Dealer Service Representative vs Customer Service Representative?

AspectDealer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer automotive or sales certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentAutomotive dealerships, vehicle sales, service departmentsRetail, call centers, various industries
Industry UsagePrimarily in automotive and vehicle sales industriesWidespread across multiple sectors including retail, telecom, finance
Job FocusAssisting dealership clients with vehicle services, parts, and sales supportHandling customer inquiries, resolving issues, providing product information

The Dealer Service Representative and Customer Service Representative roles share similarities in customer interaction and required skills. However, the Dealer Service Representative specializes in automotive dealership services, focusing on vehicle-related support, while the Customer Service Representative has a broader scope across various industries. Understanding these differences helps job seekers target the right roles based on their experience and career goals.

What are the key skills and qualifications needed to thrive as a Dealer Service Representative, and why are they important?

To excel as a Dealer Service Representative, you need a solid understanding of automotive products, customer service principles, and sales processes, often supported by a high school diploma or equivalent. Familiarity with dealership management systems (DMS), CRM software, and basic office applications is typically required. Strong communication, problem-solving abilities, and relationship-building skills help you provide excellent support to dealers and customers. These competencies are crucial for ensuring dealer satisfaction, streamlining operations, and driving business success.

What are some common challenges Dealer Service Representatives face when managing dealer accounts, and how can they effectively overcome them?

Dealer Service Representatives often encounter challenges such as handling high volumes of inquiries, resolving complex account discrepancies, and ensuring timely communication between dealers and internal departments. To overcome these challenges, it's important to stay organized, prioritize tasks based on urgency, and develop strong problem-solving skills. Building positive relationships with dealers and collaborating closely with colleagues in sales, logistics, and finance departments also helps ensure smoother operations and quicker resolutions. Regular training on new systems and products can further enhance effectiveness in this dynamic role.
More about Dealer Service Representative jobs
What cities are hiring for Dealer Service Representative jobs? Cities with the most Dealer Service Representative job openings:
What states have the most Dealer Service Representative jobs? States with the most job openings for Dealer Service Representative jobs include:
What job categories do people searching Dealer Service Representative jobs look for? The top searched job categories for Dealer Service Representative jobs are:
Dealer Service Representative jobs near you
Infographic showing various Dealer Service Representative job openings in the United States as of May 2026, with employment types broken down into 20% Full Time, 73% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.
Dealership Lot Service Remote Representative

Dealership Lot Service Remote Representative

Dealer Specialties

New Haven, CT • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Dealer Specialties is looking for a Dealership Lot Service Representative to join our dynamic team. This is a REMOTE traveling position.   We offer a desirable work environment that allows you to work independently. We are looking for someone who has great time-management, communication, and enjoys working outdoors. This position requires reliable personal transportation. 
This Position:
This is a field based, route position. If you have professional experience in  automotive customer service, route service, ride share positions, automotive inspection business; or as a lot porter, auto detailer, car washer, service writer or vehicle inspector then this position is for you. 
 
In this role you will travel to car dealerships, complete capture photos/videos for dealership websites, and print buyer’s guides for vehicle windows. 
  • This is a temp-to-hire role that offers an hourly rate of approximately $17 - $19 hour  Compensation factors include route/market, experience, etc.  
  • Regular, full-time employees are eligible for additional benefits to include possible added commissions medical, dental, vision, flexible spending account; 401k, matching up to 4% fully vested on day one of employment; paid vacation, company holidays and sick leave; corporate discount opportunities.
  •  Mileage reimbursement, tablet and printer are provided. 
Requirements:
  • Valid Driver’s License with good driving history
  • Ability to learn to drive a manual transmission
  • Ability to work outside in various weather conditions, including winter and cold temperatures' as well as summer and very hot temperatures' year round.
 
Our Location:
This is a REMOTE traveling position. This is a route position that will require travel to multiple locations with own vehicle within that area. 
Why Apply?
  • Competitive pay & flexible work schedule
  • On-the-job training to help you succeed.
  • No late evenings and no Sundays
  •  Medical, dental, vision, and 401(k) savings plans*
This job posting will stay open until the position is filled or deemed to be no longer necessary.  

About DE

Dominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving several verticals including automotive, hospitality, franchise, real estate and powersports. Our customers rely on our B2B products and services through DataOne Software, Dominion DMS, Activator Dealer Solutions, Dealer Specialties, Cross-Sell, Travel Media Group, Franchise Ventures, PrimeStreet, and Recreational Dealer Solutions. DE is headquartered in Norfolk, Virginia. We are proud of our collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package including a generous 401(k) plan. DE is an equal opportunity employer and supports a diverse workforce, and is a drug-testing employer.