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Dealer Relationship Manager Jobs in Raleigh, NC (NOW HIRING)

Carolina Family Estate Planning

Client Relationship Manager

Cary, NC · On-site

$60K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Carolina Family Estate Planning is seeking a Client Relationship Manager to guide prospective clients through the decision-making process and help them move forward with estate planning services.This ...

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All JobsDealer Relationship JobsDealer Relationship Manager JobsDealer Relationship Manager Jobs in Raleigh, NC

Dealer Relationship Manager information

See Raleigh, NC salary details

$53K

$64.6K

$73.4K

How much do dealer relationship manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for dealer relationship manager in Raleigh, NC is $64,573.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a dealer relationship manager?

A Dealer Relationship Manager is a professional who acts as the main point of contact between financial institutions, such as banks or auto finance companies, and vehicle dealerships. Their primary role is to build and maintain strong relationships with dealers, helping them understand and utilize the lender’s products and services. They also provide training, resolve issues, and ensure that dealerships have the support they need to facilitate vehicle financing for their customers. Dealer Relationship Managers often work to grow business volume by identifying opportunities and ensuring high levels of satisfaction among dealership partners.

What does a dealer relationship manager do?

A dealer relationship manager represents an automobile wholesaler or company. As a dealer relationship manager, you cultivate good relationships with dealerships in your region or territory and promote indirect loans and other tools for buyers to finance the purchase of a vehicle. Your duties and responsibilities include maintaining good lines of communication between the manufacturer and the dealerships’ sales department and managers and assessing the sales performance of various dealerships in your territory. You report to salespeople and finance departments with information about new financial products and make sure that they comply with all company and legal regulations.

What skills make a successful dealer relationship manager?

To thrive as a Dealer Relationship Manager, you need strong sales acumen, relationship-building abilities, and a background in finance or business, often supported by a bachelor's degree. Familiarity with CRM software, loan origination systems, and industry-specific platforms is essential for managing dealer accounts and processing transactions. Excellent negotiation, communication, and problem-solving skills help you stand out by fostering trust and resolving issues efficiently. These skills are crucial for driving business growth, maintaining dealer satisfaction, and ensuring seamless collaboration between dealerships and financial institutions.

How does a dealer relationship manager typically collaborate with dealership partners to achieve sales targets?

As a Dealer Relationship Manager, you will regularly interact with dealership partners to understand their needs, provide product training, and offer guidance on financing solutions. This collaboration often involves conducting on-site visits, reviewing performance metrics, and devising tailored strategies to help dealers grow their business. Building strong, trust-based relationships is key, as you act as the main point of contact between dealers and your company, ensuring open communication and resolving any challenges that may arise. These efforts help align dealership goals with your organization's sales targets and foster long-term partnerships.

What is the difference between Dealer Relationship Manager vs Sales Coordinator?

AspectDealer Relationship ManagerSales Coordinator
Primary FocusBuilding and maintaining dealer relationships, ensuring dealer satisfactionSupporting sales team, coordinating sales activities and schedules
Required CredentialsExperience in dealer management, sales, or customer service; often a bachelor's degreeSales or marketing background; often an associate or bachelor's degree
Work EnvironmentOffice-based with field visits to dealersOffice setting, supporting sales teams and clients
Industry UsageCommon in automotive, machinery, and equipment sectorsUsed across various sales-driven industries

The Dealer Relationship Manager primarily focuses on managing dealer partnerships and ensuring ongoing satisfaction, while the Sales Coordinator supports sales operations and coordination. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ significantly.

Is being a dealer relationship manager a stressful job?

Dealer Relationship Managers often work in fast-paced environments where they must manage multiple dealer accounts, resolve issues, and meet sales targets, which can contribute to job stress. The role requires strong communication skills, problem-solving abilities, and sometimes long or irregular hours, depending on the company's demands.
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Dealer Relationship Manager jobs near you
Infographic showing various Dealer Relationship Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $64,573 per year, or $31 per hour.

Client Relationship Manager - Durham, NC

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Durham, NC

Full-time

Posted 21 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.
Job Description:
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.
Main Purpose: 
The Client Relationship Managerwill provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution. 
Main Duties and Responsibilities: 

  • Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients. 
  • Advise customer latest booking times and documentation required. Booking and processing shipment requests within Marken's internal database and generating and verifying shipping documentation. 
  • Manage and mentor any Customer Service agent direct reports ensuring compliance within day-to-day activities. 
  • Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents. 
  • Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network Guidelines, policies and procedures. 
  • Manage special requests from the customer for increased and enhanced levels of service or monitoring of shipment progress. 
  • Manage and find resolution with any internal/external client reported complaints, closing out assigned CAPAs in an efficient and time critical manner. Escalating as and when necessary to the Branch Manager and Regional Director. 
  • Working with all departments, to develop and implement solutions for new business requirements in accordance with Marken Guidelines. 
  • Attend meetings with the client as deemed necessary to discuss account status and relevant service issues and concerns. 
  • To be commercially aware, dealing with internal and external customers to increase business profitability. 
  • To ensure a good level of understanding and knowledge of the Marken organization, products and services, ensuring that customer queries can be dealt with accurately and appropriately. 
  • To build and maintain strong relationships with all internal departments and work as part of a team. 
  • Contributing to development and implementation of global and regional regulatory functions for clinical trial supplies. 
  • The ability to evaluate and understand the process for the distribution of Clinical Trial Supplies from the approval to ship process to final delivery. 
  • Proactively track and trace shipments, monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames delegating as and monitoring activity as necessary. 
  • Identify weak shipping routes in terms of service expectation and profitability. 
  • Serve as Presto Champion for Branch (if applicable). 
  • Perform additional duties as assigned.

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