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Day Call Center Jobs (NOW HIRING)

Pizza Hut

Job Details

Mckinney, TX

Shift Managers are also responsible for managing all aspects of the day-to-day call center operations as the Subject Matter Expert. We can provide a flexible schedule, but business needs demand that ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just a job? At Same Day Water Heaters , you're not just another voice on the phone - you're part of a ...

Verida Inc

Call Center Manager (WI)

Villa Rica, GA · On-site

Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational ...

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Day Call Center information

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How much do day call center jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for day call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Day Call Center Representative, and why are they important?

To thrive as a Day Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is often required. Patience, active listening, and the ability to remain calm under pressure help representatives deliver excellent service and resolve customer issues effectively. These skills are important because they ensure high-quality customer interactions, efficient issue resolution, and contribute to overall customer satisfaction and company reputation.

What are some common challenges faced by day call center representatives, and how can they be addressed?

Day call center representatives often face challenges such as managing high call volumes, handling difficult customers, and maintaining consistent performance throughout their shifts. To address these, it's helpful to develop strong communication and problem-solving skills, utilize stress management techniques, and make use of available support from supervisors and team members. Many centers also provide ongoing training and regular team meetings to foster collaboration and help staff stay motivated and effective.

What are Day Call Center jobs?

Day Call Center jobs involve handling customer inquiries, complaints, or support requests over the phone during standard business hours. Employees in these roles typically assist customers by providing information, resolving issues, or processing transactions. Work is usually done in an office-based call center environment, and may include responding to emails or live chat in addition to phone calls. Good communication skills, patience, and the ability to multitask are important qualities for success in these positions.
What cities are hiring for Day Call Center jobs? Cities with the most Day Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Day Call Center jobs? States with the most job openings for Day Call Center jobs include:
Day Call Center jobs near you
Infographic showing various Day Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Family Health Center

Worcester, MA • On-site

$18 - $19/hr

Full-time

Posted 23 days ago

Job description

This is fulltime onsite position.

Position Summary:

The Call Center Representative assists the patients by following and utilizing high quality customer service, policies, procedures, and protocols in every patient interaction at every inbound call.

Essential Duties and Responsibilities:

Call Center Representative will confirm and update patient demographics, schedule medical and behavioral appointments as needed. The Call Center Representative will provide the best call resolution and accuracy ensuring efficient patient flow and positive outcome, consistent high quality service, problem-solving and deescalating issues or concerns. The Call Center Representative is a key resource for communication to Call Center Supervisor on any problems, findings, scheduling issues including same day access and scheduling mistakes, to sustain a steady workflow for staff and patients. Call Center Representative must comply with HIPAA bound space and able to provide high quality work with minor supervision customer service and patient satisfaction are key initiatives in this role.

Experience Required:

Two years relevant work experience preferred including demonstrated customer service and accurate data entry.

Educational Requirements:

High School / GED required. Two to four years college or a combination of education and relevant work experience preferred.

Professional Licensure/Special Skills and Certification Required:

Medical Office Administration certificate strongly preferred. Bilingual English/Spanish required, or as needed to support other health center languages.

Reporting Relationship:

Reports directly to the Director of Patient Services


EOE



Monday - Friday; 8:30am-5:00pm