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Day Call Center Jobs in Nebraska (NOW HIRING)

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended) * Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

Customer Call Center Employee We are seeking an experienced customer call center employee with ... Make outbound phone calls to existing customers in excess of 150 per day * Answer inbound service ...

Village Pointe Toyota

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

Make outbound phone calls to existing customers in excess of 150 per day * Answer inbound service ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Village Pointe Toyota

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

Make outbound phone calls to existing customers in excess of 150 per day * Answer inbound service ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Village Pointe Toyota

Call Center Representative

Omaha, NE · On-site

$15.25 - $19.25/hr

Make outbound phone calls to existing customers in excess of 150 per day * Answer inbound service ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

MIDWEST EYE CARE PC

Call Center Operator

Omaha, NE · On-site

Description Midwest Eye Care is looking for a Call Center Operator at our location at 13500 ... Ability to sit for extended periods of the work day. Offered Candidates will need to do the ...

North End Teleservices, LLC

Day Porter

Omaha, NE · On-site

$12.75 - $16/hr

North End Teleservices is a leading call center committed to providing exceptional services to our clients. We are seeking a reliable and dedicated Day Porter to help maintain a clean and organized ...

North End Teleservices, LLC

Day Porter

Omaha, NE · On-site

$12.75 - $16/hr

North End Teleservices is a leading call center committed to providing exceptional services to our clients. We are seeking a reliable and dedicated Day Porter to help maintain a clean and organized ...

North End Teleservices

Day Porter

Omaha, NE · On-site

$13.75 - $17/hr

North End Teleservices is a leading call center committed to providing exceptional services to our clients. We are seeking a reliable and dedicated Day Porter to help maintain a clean and organized ...

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Day Call Center information

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How much do day call center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for day call center in Nebraska is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.32 per hour, depending on experience, location, and employer.

What is a day call center?

Day Call Center jobs involve handling customer inquiries, complaints, or support requests over the phone during standard business hours. Employees in these roles typically assist customers by providing information, resolving issues, or processing transactions. Work is usually done in an office-based call center environment, and may include responding to emails or live chat in addition to phone calls. Good communication skills, patience, and the ability to multitask are important qualities for success in these positions.

What skills and qualifications are needed to thrive as a day call center representative?

To thrive as a Day Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is often required. Patience, active listening, and the ability to remain calm under pressure help representatives deliver excellent service and resolve customer issues effectively. These skills are important because they ensure high-quality customer interactions, efficient issue resolution, and contribute to overall customer satisfaction and company reputation.

What are common challenges faced by day call center representatives, and how can they be addressed?

Day call center representatives often face challenges such as managing high call volumes, handling difficult customers, and maintaining consistent performance throughout their shifts. To address these, it's helpful to develop strong communication and problem-solving skills, utilize stress management techniques, and make use of available support from supervisors and team members. Many centers also provide ongoing training and regular team meetings to foster collaboration and help staff stay motivated and effective.

What are the most commonly searched types of Call Center jobs in Nebraska?

The most popular types of Call Center jobs in Nebraska are:

What cities in Nebraska are hiring for Day Call Center jobs?

Cities in Nebraska with the most Day Call Center job openings:

Day Call Center jobs near you

Call Center Manager

NextDeavor Inc.

Omaha, NE • Remote

$100K - $130K/yr

Contractor

Re-posted 22 days ago

Job description

Call Center Manager
Full-time
Omaha, NE, US
Exclusive confidential search — details shared with qualified applicants.
 
Become a Key Player as a Call Center Manager

You will lead and scale a fully remote call center operation, driving operational performance and exceptional customer experience. You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi–time-zone workforce.

Here’s How You’ll Make an Impact on the Team
  • Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended)
  • Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
  • Monitor and drive key KPIs including service levels, call volume, AHT, QA scores, and customer satisfaction
  • Oversee scheduling, staffing, and productivity using workforce management tools
  • Implement virtual training, onboarding, and ongoing coaching programs
  • Analyze performance data to identify trends and drive continuous improvement
  • Ensure compliance with company policies and quality standards across all operations
  • Present performance insights and reports to senior leadership and collaborate cross-functionally to support scalable operations
Here’s What You’ll Need to Be Successful in This Role
  • Bachelor’s degree in Business, Management, or related field (or equivalent experience)
  • Proven experience managing a remote or distributed call center team
  • Strong understanding of call center KPIs, QA processes, and workforce management
  • Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)
  • Excellent communication and leadership skills with the ability to manage across time zones
Here’s What Else Might Help You Out
  • Experience managing global or multi-time-zone teams
  • Background in scaling or improving remote call center operations
  • Strong analytical mindset with experience driving performance improvement initiatives
Pay Range

$100,000 - $130,000

Ready to Make Your Mark?

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