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At Home Call Center Jobs in Nebraska (NOW HIRING)

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with qualified applicants. Become a Key Player as a Call Center Manager You will lead and scale a fully ...

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

Customer Call Center Employee We are seeking an experienced customer call center employee with ... At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees ...

Call Center Representative

Omaha, NE

$15.25 - $19.25/hr

At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Call Center Representative

Elkhorn, NE · On-site

$15.25 - $19/hr

At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Call Center Representative

Omaha, NE · On-site

$15.25 - $19.25/hr

At Village Pointe Toyota, we strive to make every customer a customer for life. Happy employees ... Must have previous call center experience Schedule * Monday - Saturday 9:00am to 6:00pm (M-F)

Midwest Eye Care is looking for a Call Center Operator at our location at 13500 California Street in Omaha, NE. Full-time, Monday - Friday 8:00am - 5:00pm In this role YOU will: * Answer and triage ...

Description Midwest Eye Care is looking for a Call Center Operator at our location at 13500 California Street in Omaha, NE. Full-time, Monday - Friday 8:00am - 5:00pm In this role YOU will: * Answer ...

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At Home Call Center information

See Nebraska salary details

$10

$17

$23

How much do at home call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for at home call center in Nebraska is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.32 per hour, depending on experience, location, and employer.

What is an at home call center job?

In an at home call center job, your responsibilities are to provide customer service for orders, accounts, or technical support. You may assist customers experiencing problems with billing or shipping, verify or modify orders, and take note of issues that you pass on to your supervisor. As a remote customer service agent, you typically work from home or another setting outside of a traditional office and use virtual platforms, such as telephone, video, or online chat, to perform your duties.

What is an at home call center job?

At home call center jobs are positions where individuals handle customer service, sales, or technical support calls from their own homes, rather than working in a traditional office-based call center. Employees or independent contractors use computers, headsets, and internet connections to communicate with customers on behalf of companies. These jobs often offer flexible schedules and can be either full-time or part-time, making them appealing for people seeking remote work opportunities. Most positions require good communication skills, a quiet workspace, and basic computer proficiency.

What are some common challenges faced by at home call center representatives and how can they be managed?

At Home Call Center representatives often face challenges such as maintaining focus in a home environment, managing time effectively without direct supervision, and handling technical issues independently. To overcome these, it's important to create a dedicated workspace free from distractions, establish a clear daily routine, and familiarize yourself with troubleshooting basic technical problems. Regular communication with supervisors and team members through virtual meetings also helps maintain a sense of connection and ensures support is readily available.

What is the difference between At Home Call Center vs Customer Service Representative?

AspectAt Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsBasic computer skills, sometimes specific trainingCustomer service skills, sometimes certifications
Industry UsageCommon in telecommunication, retail, techWidespread across various sectors
Work ScheduleFlexible, depending on employerStandard or flexible hours

At Home Call Center jobs focus on remote customer support, often requiring specific technical skills and offering flexible schedules. Customer Service Representatives work in various settings, including in-office or remote, with similar skill requirements. Both roles serve customer needs but differ mainly in work environment and setup.

What are the most commonly searched types of Call Center jobs in Nebraska?

The most popular types of Call Center jobs in Nebraska are:

What cities in Nebraska are hiring for At Home Call Center jobs?

Cities in Nebraska with the most At Home Call Center job openings:

Infographic showing various At Home Call Center job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $35,523 per year, or $17.1 per hour.

Call Center Manager

Omaha, NE • Remote

NextDeavor Inc.
Recruiting and Staffing Services • 1 - 10 employees

$100K - $130K/yr

Contractor

Re-posted 20 days ago


Job description

Call Center Manager
Full-time
Omaha, NE, US
Exclusive confidential search — details shared with qualified applicants.
 
Become a Key Player as a Call Center Manager

You will lead and scale a fully remote call center operation, driving operational performance and exceptional customer experience. You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi–time-zone workforce.

Here’s How You’ll Make an Impact on the Team
  • Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended)
  • Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
  • Monitor and drive key KPIs including service levels, call volume, AHT, QA scores, and customer satisfaction
  • Oversee scheduling, staffing, and productivity using workforce management tools
  • Implement virtual training, onboarding, and ongoing coaching programs
  • Analyze performance data to identify trends and drive continuous improvement
  • Ensure compliance with company policies and quality standards across all operations
  • Present performance insights and reports to senior leadership and collaborate cross-functionally to support scalable operations
Here’s What You’ll Need to Be Successful in This Role
  • Bachelor’s degree in Business, Management, or related field (or equivalent experience)
  • Proven experience managing a remote or distributed call center team
  • Strong understanding of call center KPIs, QA processes, and workforce management
  • Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)
  • Excellent communication and leadership skills with the ability to manage across time zones
Here’s What Else Might Help You Out
  • Experience managing global or multi-time-zone teams
  • Background in scaling or improving remote call center operations
  • Strong analytical mindset with experience driving performance improvement initiatives
Pay Range

$100,000 - $130,000

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

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