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Day Call Center Jobs in Michigan (NOW HIRING)

Celink

Call Center Representative

Lansing, MI · On-site +1

$18 - $19.50/hr

... calls per day based on call volume and call campaign assignment • May be assigned to manual ... Experience/Training • Minimum one years' experience in a call center or similar quality driven ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... GENERAL RESPONSIBILITIES Responsibilities can fluctuate day to day depending on need of the ...

Michigan Legacy Credit Union

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support ... GENERAL RESPONSIBILITIES Responsibilities can fluctuate day to day depending on need of the ...

Air Comfort, Inc

Call Center Manager

Grand Rapids, MI · On-site

$55 - $75/hr

As a Call Center Manager at Atrium Home Services, you will play a pivotal role in overseeing the ... Benefit eligible day one - with high quality medical, vision, and dental plans * Choice in Benefit ...

New

Thornton and Grooms

Be Seen First

Call Center Representative

Farmington Hills, MI · On-site

$18 - $24/hr

Book appointments efficiently using the 3-day board * Deliver consistent service using the Six ... What You Bring 2-3 years of customer service or call center experience, strong communication and ...

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All JobsDay Call Center JobsDay Call Center Jobs in Michigan

Day Call Center information

What is a day call center?

Day Call Center jobs involve handling customer inquiries, complaints, or support requests over the phone during standard business hours. Employees in these roles typically assist customers by providing information, resolving issues, or processing transactions. Work is usually done in an office-based call center environment, and may include responding to emails or live chat in addition to phone calls. Good communication skills, patience, and the ability to multitask are important qualities for success in these positions.

What skills and qualifications are needed to thrive as a day call center representative?

To thrive as a Day Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is often required. Patience, active listening, and the ability to remain calm under pressure help representatives deliver excellent service and resolve customer issues effectively. These skills are important because they ensure high-quality customer interactions, efficient issue resolution, and contribute to overall customer satisfaction and company reputation.

What are common challenges faced by day call center representatives, and how can they be addressed?

Day call center representatives often face challenges such as managing high call volumes, handling difficult customers, and maintaining consistent performance throughout their shifts. To address these, it's helpful to develop strong communication and problem-solving skills, utilize stress management techniques, and make use of available support from supervisors and team members. Many centers also provide ongoing training and regular team meetings to foster collaboration and help staff stay motivated and effective.

What are the most commonly searched types of Call Center jobs in Michigan?

The most popular types of Call Center jobs in Michigan are:

Day Call Center jobs near you
Infographic showing various Day Call Center job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Representative

All Weather Seal of West Michigan Inc

Grand Rapids, MI • On-site

$15 - $50/hr

Full-time, Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description:Award Winning: 2026 Best and Brightest Company to Work For

All Weather Seal of West Michigan is hiring motivated Call Center Representatives to join our growing outbound call center. This is NOT a cold-calling position. You'll speak with homeowners who have already expressed interest in our products and services, helping qualify leads and schedule appointments for our in-home sales team.

If you're outgoing, energetic, and enjoy helping people, we'd love to meet you!


Why Join All Weather Seal?

  • Earn $15–$50/hour (Hourly Base Pay + Uncapped Performance Bonuses) 
  • Paid Training – No experience required 
  • Performance-Based Bonuses with Unlimited Earning Potential 
  • Flexible Full-Time & Part-Time Schedules 
  • Evening and Weekend Shifts Available 
  • Career Advancement: Marketing, Customer Service, Recruiting, Sales, and Leadership 
  • Fun, Positive, Team-Oriented Work Environment 
  • Ongoing Coaching and Professional Development 
  • Employee Benefits Available for Full-Time Team  Members 
  • Established Company with Over 40 Years of Success 

What You'll Do

As a Call Center Representative, you'll help connect homeowners with our home improvement specialists by scheduling qualified appointments.


Responsibilities include:

  • Contact homeowners who have previously requested information about our services 
  • Schedule appointments for free in-home consultations 
  • Answer customer questions and provide excellent service 
  • Build rapport and create positive customer experiences 
  • Accurately document customer conversations in our CRM      
  • Meet individual and team performance goals 
  • Participate in ongoing training and coaching 
  • Work collaboratively in a fast-paced call center environment 

What We're Looking For

  • Positive attitude and strong work ethic 
  • Excellent communication and listening skills 
  • Friendly, outgoing personality 
  • Customer service or call center experience is helpful but not required 
  • Comfortable speaking on the phone throughout the day 
  • Basic computer skills 
  • Coachable and eager to learn 
  • Reliable attendance 
  • Ability to work evening and/or weekend shifts 

About All Weather Seal

For over 45 years, All Weather Seal of West Michigan has helped homeowners improve their homes with premium replacement windows, metal roofing, bathroom remodeling, and other energy-efficient home improvement solutions.

Our success is built on exceptional customer service, outstanding employees, and a commitment to helping our team members build rewarding, long-term careers.


Call Center Representative, Customer Service Representative, Appointment Setter, Appointment Scheduler, Outbound Call Center, Customer Support, Inside Sales, Telemarketing, Lead Generation, Customer Care Representative, Phone Representative, Contact Center Representative, Marketing Representative, Sales Support, Call Center Agent, Customer Experience Representative, Entry-Level Customer Service, Entry-Level Marketing, Administrative Assistant, Receptionist, Retail Associate, Brand Ambassador.

#ZR

Requirements: