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Customs Brokerage Manager Jobs (NOW HIRING)

JAS

Customs Broker Manager

Dallas, TX · On-site

The Customs Brokerage Manager oversees the import customs house broker processes and ensures compliance with US laws and regulations, as well as JAS Forwarding operations procedures. This position is ...

TANBAR LTD

Customs Brokerage Agent

Romulus, MI · On-site

Work closely with Customs Brokerage, transportation, account management, and compliance team members to provide consistent and responsive customer service. * Prepare reports and perform other Customs ...

TANBAR LTD

Customs Brokerage Agent

Romulus, MI · On-site

Work closely with Customs Brokerage, transportation, account management, and compliance team members to provide consistent and responsive customer service. * Prepare reports and perform other Customs ...

TANBAR LTD

Customs Brokerage Agent

Romulus, MI · On-site

Work closely with Customs Brokerage, transportation, account management, and compliance team members to provide consistent and responsive customer service. * Prepare reports and perform other Customs ...

3M HEALTHCARE

Customs Broker Manager

Manhattan, NY · On-site

$120 - $135/hr

The Customs Brokerage Manager oversees import customs house broker processes and ensures compliance with U.S. laws and regulations, as well as JAS Forwarding operations procedures. This position is ...

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Customs Brokerage Manager information

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$71K

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How much do customs brokerage manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customs brokerage manager in the United States is $71,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a customs brokerage manager do?

A Customs Brokerage Manager oversees the process of clearing goods through customs for importers and exporters. They ensure compliance with all relevant laws and regulations, manage documentation, and coordinate with customs authorities to facilitate smooth and efficient movement of goods. Additionally, they supervise customs brokers and staff, resolve any issues or delays, and stay updated on changes to tariffs or trade agreements. Their goal is to minimize delays and costs while ensuring all shipments are legally cleared.

What are some common challenges faced by a customs brokerage manager, and how can they be addressed?

Customs Brokerage Managers often encounter challenges such as keeping up with constantly evolving trade regulations, managing tight shipment deadlines, and ensuring compliance to avoid costly delays or penalties. To address these issues, successful managers stay current with regulatory updates through ongoing training and by maintaining strong relationships with customs officials. They also implement efficient processes and leverage technology to monitor shipments and documentation, which helps streamline operations and reduce the risk of errors.

What are the key skills and qualifications needed to thrive as a customs brokerage manager, and why are they important?

To thrive as a Customs Brokerage Manager, you need in-depth knowledge of customs regulations, import/export compliance, and a relevant degree or customs broker license. Familiarity with customs clearance software, tariff databases, and government filing systems like ACE is typically required. Strong leadership, attention to detail, and effective communication are crucial soft skills for managing teams and coordinating with clients and authorities. These skills ensure smooth customs operations, risk mitigation, and timely movement of goods across borders.

What is the difference between Customs Brokerage Manager vs Customs Broker?

AspectCustoms Brokerage ManagerCustoms Broker
CredentialsTypically requires a license and managerial experienceRequires a customs broker license and relevant certifications
Work EnvironmentOversees teams, manages client accounts, and ensures complianceHandles customs clearance, prepares documentation, and communicates with authorities
Employer & Industry UsageUsed in logistics companies, freight forwarders, and import/export firmsEmployed by customs brokerage firms, freight companies, and importers

The main difference is that a Customs Brokerage Manager oversees the operations and team, focusing on compliance and client management, while a Customs Broker directly handles customs clearance processes and documentation. Both roles require relevant licenses and industry experience, but their responsibilities differ in scope and focus.

More about Customs Brokerage Manager jobs

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Customs Brokerage Manager jobs near you
Infographic showing various Customs Brokerage Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $71,007 per year, or $34.1 per hour.

Customs Brokerage Manager - Freight Forwarding

Global Scouting Group

Chicago, IL • On-site

Full-time

Re-posted 28 days ago

Job description

Position Purpose:

The Customs Brokerage Manager is responsible for the timely and correct filing of entries with US Customs and Border Protection and the ultimate delivery of goods to our customers. This position involves overseeing and participating in daily operations.


Responsibilities:

• Adhere to, train and advise team in areas of Customs Brokerage Regulations.

• Monitor team performance against Company standards and department goals; regular audit of shipment documents and accounting.

• Monitor problem files and implement corrective action when needed.

• Issue work instructions to team members to ensure timely and orderly file flow including release, billing, and auditing.

• Monitor staff training needs; identify and develop training objectives.

• Conduct regular staff meetings; communicate department goals and expectations.

• Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved.

• Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.

• Escalate any unresolved issues or risks before they materially impact the organization

• Work closely with other departments and branches to deliver a high level of service to customers.

• Perform other duties as assigned

• Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance



Required skills and qualification/ education/ studies:

• Licensed Customs House Broker preferred

• At least 7 years’ experience as an entry writer and 3 years of supervisor experience.

• Ability to work with demanding deadlines in a high-pressure environment

• Proven analytical and problem-solving skills

• Excellent communication skills, both verbal and written

• Excellent team building skills and ability to work independently

• Good planning and organizational skills; ability to multitask and be a self-starter

• Proven reliability

• MS Word, Excel, PowerPoint experience required


Salary Range: 90,000-120,000 depending on experience.