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Customer Support Jobs in Decatur, GA (NOW HIRING)

Procare Solutions

Customer Support Specialist

Atlanta, GA · Hybrid

$21 - $23/hr

A Little About the Role The Customer Support Specialist I will be responsible for completing Customer Requests through HubSpot Tickets. Using telephone, email, chat and meetings, the specialist will ...

UA Brands

Customer Support Associate

Lithia Springs, GA · On-site

$16.50/hr

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...

QGenda

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

About Your Role As a Customer Support Specialist, you will provide an exceptional support experience for QGenda's customers by delivering our industry-leading best practices. You will work closely ...

QGenda

Customer Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

About Your Role As a Customer Support Specialist, you will provide an exceptional support experience for QGenda's customers by delivering our industry-leading best practices. You will work closely ...

Sage

Customer Support Specialist

Atlanta, GA · Hybrid

$17.25 - $23.25/hr

Partner with peers, product teams, or engineering to escalate confirmed defects, propose fixes, and contribute insights that support product improvements. • Work Directly with Customers: Provide ...

New

Groundfloor Finance

Customer Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

Build strong and lasting relationships with our customers, supporting them through white-glove service as measured by CSAT * Demonstrate your unique problem-solving abilities, provide solutions that ...

Arrow ECS

Customer Support Associate

Alpharetta, GA · Hybrid

$20 - $25/hr

Customer Support Associate Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.

PerLuxe Travels

Customer Support Executive

Atlanta, GA · On-site +1

In this role, you'll support clients with booking coordination, scheduling, and customer care, all from the comfort of your own home. Responsibilities: ∙ Responding to client inquiries with ...

PerLuxe Travels

Customer Support Executive

Atlanta, GA · Remote

In this role, you'll support clients with booking coordination, scheduling, and customer care, all from the comfort of your own home. Responsibilities: ∙ Responding to client inquiries with ...

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All JobsCustomer Support JobsCustomer Support Jobs in Decatur, GA

Customer Support information

See Decatur, GA salary details

$11

$18

$27

How much do customer support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for customer support in Decatur, GA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.43 per hour, depending on experience, location, and employer.

How do Customer Support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the work of customer support?

Customer support involves assisting customers with inquiries, troubleshooting issues, and providing information about products or services. Support agents often communicate via phone, email, or chat and use tools like customer relationship management (CRM) software to track interactions and resolve problems efficiently.

What are the key skills and qualifications needed to thrive as a Customer Support representative, and why are they important?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

Which customer service job pays the most?

Customer support roles such as technical support managers, customer success directors, and specialized account managers tend to offer the highest salaries in the field. These positions often require advanced skills, certifications, and experience, and may include additional benefits or performance bonuses.

What do customer support representatives do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

How can I make 2000 a week working from home?

Customer support roles can pay $2000 or more per week if they involve high-volume, specialized, or managerial positions, often requiring extensive experience, excellent communication skills, and sometimes certifications. Earning this level of income typically involves working full-time hours, possibly in a supervisory or technical support capacity, and may include performance bonuses or commissions. Building a strong skill set and gaining experience can help increase earning potential in remote customer support jobs.

What job makes $10,000 a month without a degree?

High-paying roles in sales, such as real estate agents or insurance brokers, can earn $10,000 or more monthly through commissions and performance. Skilled freelance professionals like software developers, digital marketers, or consultants may also reach this income level without formal degrees, especially with experience and strong client networks.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Decatur, GA? The most popular types of Customer Support jobs in Decatur, GA are:
What are popular job titles related to Customer Support jobs in Decatur, GA? For Customer Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Decatur, GA look for? The top searched job categories for Customer Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Support jobs? Cities near Decatur, GA with the most Customer Support job openings:
Customer Support jobs near you
Infographic showing various Customer Support job openings in Decatur, GA as of June 2026, with employment types broken down into 74% Full Time, 20% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,981 per year, or $18.7 per hour.

Customer Support Assistant

Alphabe Insight Inc

Atlanta, GA • On-site

$55K - $60K/yr

Full-time

Posted 28 days ago

Job description

Company Description
About Us
At Blue Print Out, we are committed to shaping the next generation of business leaders. Our company stands at the forefront of innovation, strategy, and operational excellence - combining forward-thinking leadership with hands-on execution. We believe in empowering individuals who are driven by curiosity, integrity, and ambition to make a real impact in their careers and the organizations they serve.
Job Description
Job Description
We are seeking a Customer Support Assistant who will play a vital role in ensuring our clients receive outstanding service and support. The ideal candidate will handle customer inquiries with professionalism, assist in resolving issues efficiently, and maintain a positive company image through every interaction.
Responsibilities
  • Respond to customer inquiries via email and phone in a timely and professional manner.
  • Provide accurate information about products, services, and company policies.
  • Assist in tracking, reporting, and following up on customer cases.
  • Collaborate with internal departments to resolve customer concerns effectively.
  • Maintain records of interactions and ensure client satisfaction at all stages.
  • Support continuous improvement initiatives to enhance service quality.

Qualifications
Qualifications
  • Excellent communication and organizational skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Positive attitude and commitment to providing exceptional customer service.
  • Proficiency in Microsoft Office Suite and general computer literacy.

Additional Information
Benefits
  • Competitive salary ($55,000 - $60,000 per year).
  • Professional growth and career development opportunities.
  • Supportive and collaborative team environment.
  • Comprehensive training and performance recognition programs.
  • Stable, full-time position with long-term potential.

Apply