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Customer Support Jobs in Decatur, GA (NOW HIRING)

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level ...

In this role, you'll support clients with booking coordination, scheduling, and customer care, all from the comfort of your own home. Responsibilities: ∙ Responding to client inquiries with ...

Customer Support Manager

Atlanta, GA · On-site

$60K - $65K/yr

Customer Support Manager At Polous, we are committed to redefining marketing strategies through innovation, precision, and data-driven solutions. Located in the heart of Atlanta, GA, we specialize in ...

Customer Support Manager

Atlanta, GA · On-site

$60K - $65K/yr

Customer Support Manager At Polous, we are committed to redefining marketing strategies through innovation, precision, and data-driven solutions. Located in the heart of Atlanta, GA, we specialize in ...

Customer Support Manager

Atlanta, GA · On-site

$60K - $65K/yr

Polous is seeking a detail-oriented and motivated Customer Support Manager to lead and enhance our customer support operations. In this role, you will oversee a team of support agents, implement ...

Customer Support Representative

Alpharetta, GA · On-site

$15.50 - $21.25/hr

Customer Support Representative Alpharetta, GA PlayOn is looking for a Customer Support Representative to provide next-level service to the customers of MaxPreps, ensuring that any issues are ...

Customer Support Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

Customer Support Representative We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service ...

Manager, Customer Support

Atlanta, GA · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Manager, Customer Support

Atlanta, GA · On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Customer Support Representative

Atlanta, GA · On-site

$15.50 - $21/hr

The Customer Experience Representative is responsible for providing customer support for the UP Entertainment Streaming and Linear Services - ensuring customers receive an uplifting and best in class ...

Customer Support Representative

Atlanta, GA · On-site

$15.50 - $21/hr

The Customer Experience Representative is responsible for providing customer support for the UP Entertainment Streaming and Linear Services - ensuring customers receive an UPLIFTING and best in class ...

Customer Support Representative

Atlanta, GA · Remote

$16.50 - $22.25/hr

The Customer Experience Representative is responsible for providing customer support for the UP Entertainment Streaming and Linear Services - ensuring customers receive an UPLIFTING and best in class ...

Customer Support Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service across phone, email, and chat ...

The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...

Customer Support Technician II

Atlanta, GA · Hybrid

$18 - $24.25/hr

The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...

Customer Support Technician II

Atlanta, GA · Hybrid

$18 - $24.25/hr

The Customer Support Technician will provide technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation and process ...

Showing results 21-40

Customer Support information

See Decatur, GA salary details

$11

$18

$27

How much do customer support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer support in Decatur, GA is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.43 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Decatur, GA?

The most popular types of Customer Support jobs in Decatur, GA are:

What are popular job titles related to Customer Support jobs in Decatur, GA?

For Customer Support jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Decatur, GA look for?

The top searched job categories for Customer Support jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Support jobs?

Cities near Decatur, GA with the most Customer Support job openings:

Infographic showing various Customer Support job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,981 per year, or $18.7 per hour.

$55K - $60K/yr

Full-time

Re-posted 15 days ago


Job description

Company Description

About Us

At Blue Print Out, we are committed to shaping the next generation of business leaders. Our company stands at the forefront of innovation, strategy, and operational excellence - combining forward-thinking leadership with hands-on execution. We believe in empowering individuals who are driven by curiosity, integrity, and ambition to make a real impact in their careers and the organizations they serve.

Job Description

Job Description

We are seeking a Customer Support Assistant who will play a vital role in ensuring our clients receive outstanding service and support. The ideal candidate will handle customer inquiries with professionalism, assist in resolving issues efficiently, and maintain a positive company image through every interaction.

Responsibilities

  • Respond to customer inquiries via email and phone in a timely and professional manner.

  • Provide accurate information about products, services, and company policies.

  • Assist in tracking, reporting, and following up on customer cases.

  • Collaborate with internal departments to resolve customer concerns effectively.

  • Maintain records of interactions and ensure client satisfaction at all stages.

  • Support continuous improvement initiatives to enhance service quality.

Qualifications

Qualifications

  • Excellent communication and organizational skills.

  • Strong problem-solving abilities and attention to detail.

  • Ability to handle multiple tasks in a fast-paced environment.

  • Positive attitude and commitment to providing exceptional customer service.

  • Proficiency in Microsoft Office Suite and general computer literacy.

Additional Information

Benefits

  • Competitive salary ($55,000 - $60,000 per year).

  • Professional growth and career development opportunities.

  • Supportive and collaborative team environment.

  • Comprehensive training and performance recognition programs.

  • Stable, full-time position with long-term potential.