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Customer Support Jobs in Columbus, GA (NOW HIRING)

Zobility

Customer Support Engineering

West Point, GA · On-site

CSE will reside at customer facility. * Expedite non-confirming material back to Client same day. * Input data into Incident Reporting System (IRS). * Provide technical support and system ...

Niiko Health

Customer Service Representative

Columbus, GA · Remote

$16.50 - $22.25/hr

The successful candidate will serve as a primary point of contact, helping customers resolve questions, navigate services and systems, and receive an excellent overall support experience. The ideal ...

Posted today

Inserso

Network Support Technician

Lumpkin, GA · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick ...

Liveops

Remote Spanish Bilingual Customer Service

Columbus, GA · Remote

$13.75 - $17.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Wade Linen Services Inc

Dry Cleaning CSR

Columbus, GA · On-site

$14.25 - $19.50/hr

Customer Support & Problem Resolution: * Address customer concerns, such as damaged or misplaced garments, with professionalism and care. * Offer solutions to meet customer needs, ensuring their ...

Belk

Support Associate - Part Time

Auburn, AL · On-site

$14.25 - $18.50/hr

The Operations Team Associate drives sales and delivers a positive customer experience by ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

OSC Edge

Help Desk Support Specialist

Fort Moore, GA

Provides quality customer support to ensure a positive experience as a customer service employee * Responds to customer inquiries in-person, telephonically or via e-mail. * Resolves customer issues ...

Posted today

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Customer Support information

See Columbus, GA salary details

$10

$17

$25

How much do customer support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer support in Columbus, GA is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.70 per hour, depending on experience, location, and employer.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What does a customer support role do?

A customer support role involves assisting customers with inquiries, resolving issues, and providing information about products or services. It requires strong communication skills, problem-solving abilities, and often the use of support tools like ticketing systems or live chat platforms.

What are the most commonly searched types of Customer Support jobs in Columbus, GA?

The most popular types of Customer Support jobs in Columbus, GA are:

What are popular job titles related to Customer Support jobs in Columbus, GA?

For Customer Support jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Customer Support jobs in Columbus, GA look for?

The top searched job categories for Customer Support jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Customer Support jobs?

Cities near Columbus, GA with the most Customer Support job openings:

Customer Support jobs near you
Infographic showing various Customer Support job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,738 per year, or $17.2 per hour.

Customer Support Engineering

Zobility

West Point, GA • On-site

Other

Medical, Dental, Life, Retirement

Re-posted 25 days ago

Job description

Job Description:
  • The successful candidate will serve as the link between the plant and the manufacturing facility.
  • The candidate will also be required to re-verify parts within the computer system.
  • Candidate should be computer literate and familiar with Excel, Word, and email.
  • This person should be highly organized and have superior communication skills as he/she will interface with customers.

Responsibilities:
  • Perform a good first level analysis of non-conformances.
  • Verify all suspect product and maintain product test equipment.
  • Be the communication link between Customer Plant and Client.
  • CSE will reside at customer facility.
  • Expedite non-confirming material back to Client same day.
  • Input data into Incident Reporting System (IRS).
  • Provide technical support and system understanding.
  • Conduct/coordinate initial 24 hour containment.
  • Where required, coordinate additional containment.
  • Be an integral part of the response teams.
  • Write a weekly trip report.
  • Monitor/negotiate Global Customer Base Return Parts Per Million (PPM) rates.
  • Provide/coordinate special event activity.
  • Develop customer relationships in the plant to improve the product and maintain or increase the business.

Requirements:
  • 6-10 years of related work experience.
  • Training in computer applications.

Education:
  • College degree with a major in Engineering.

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.

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