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Customer Support Trainer Jobs (NOW HIRING)

MTM

Transportation Support Trainer

Middleton, WI · Hybrid

$25/hr

Our Transportation Support Trainer is tasked with training individuals on the utilization of gas ... High school diploma or GED * 2 + years' experience in customer service * 1 + year experience in ...

Futran Tech Solutions Pvt. Ltd.

$15.75 - $20.25/hr

Attend training sessions to improve knowledge of processes and products. * Maintain confidentiality of information. Supervision * Performs work under the general supervision of the Customer Support ...

AFC Industries

Customer Support

Muscatine, IA · On-site

$16 - $20.50/hr

Provide effective sales service support for all customers by efficiently processing all customer ... A combination of education, training, and experience may be substituted when competency in the role ...

Empowered Hospitality

Customer Support

Manhattan, NY · On-site

$19.75 - $26.50/hr

Prepare training materials, presentations, and other supporting visual resources consistent with Empowered Hospitality branding * Support reporting and statistical analysis of E|H by building and ...

Empowered Hospitality

Customer Support

Manhattan, NY

$19.75 - $26.75/hr

Prepare training materials, presentations, and other supporting visual resources consistent with Empowered Hospitality branding * Support reporting and statistical analysis of E|H by building and ...

Infojini Inc

Customer Support

Rochester, NY · On-site

$16.75 - $21.50/hr

There is a 2-3 weeks training period first two weeks 8-5, third week taking live calls and learning ... We are looking for experienced, customer service oriented people. Preference given to people with ...

Amer Technology

Customer support

San Antonio, TX · On-site

$10/hr

Training Support Services (TSS) / Customer Service Duration: Long term contract Location: San Antonio, TX 78229 NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending ...

ASSA ABLOY

BTS Customer Support Specialist

New Haven, CT · Remote

$18 - $24.50/hr

Former teachers, trainers, software support specialists, implementation coordinators, and customer success professionals often excel in this environment because they are adaptable, detail-oriented ...

New

ASSA ABLOY

BTS Customer Support Specialist

Phoenix, AZ · Remote

$17.50 - $23.50/hr

Former teachers, trainers, software support specialists, implementation coordinators, and customer success professionals often excel in this environment because they are adaptable, detail-oriented ...

New

New Standard

Customer Support Associate

York, PA

$17.25 - $23.50/hr

Customer Support Associate Position Summary We are seeking a detail-oriented and customer-focused ... Complete all assigned training by required due dates. Core Values & Culture We are committed to ...

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All JobsCustomer Support Trainer Jobs

Customer Support Trainer information

See salary details

$21.5K

$52.2K

$70.5K

How much do customer support trainer jobs pay per year?

As of May 29, 2026, the average yearly pay for customer support trainer in the United States is $52,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Trainer, and why are they important?

To thrive as a Customer Support Trainer, you need expertise in customer service best practices, adult learning principles, and experience in support environments, often supported by a background in training or education. Familiarity with Learning Management Systems (LMS), knowledge base software, and customer relationship management (CRM) tools is typically required. Strong communication, presentation, and interpersonal skills help trainers engage diverse learners and foster a collaborative atmosphere. These skills ensure the effective transfer of knowledge, improved team performance, and enhanced customer satisfaction.

How does a Customer Support Trainer typically collaborate with other departments to enhance training programs?

Customer Support Trainers often work closely with departments such as Quality Assurance, Product Management, and Operations to ensure that training programs are up-to-date and aligned with organizational goals. They gather feedback from support agents and team leads to identify knowledge gaps and areas for improvement. Regular cross-functional meetings and collaboration help trainers develop relevant content, incorporate product updates, and align training with real-world scenarios. This teamwork ensures that support agents are well-prepared to deliver excellent customer experiences.

What does a Customer Support Trainer do?

A Customer Support Trainer is responsible for teaching new and existing customer support staff how to effectively assist customers, use company tools, and handle difficult situations. They develop training materials, conduct workshops, and monitor the progress of trainees to ensure high-quality customer service. Additionally, they provide feedback and coaching to help team members continuously improve their skills. Their role is essential for maintaining a knowledgeable and efficient customer support team.

What jobs make $3,000 a month without a degree?

Customer Support Trainer roles typically require experience and strong communication skills rather than a degree, and they can pay around $3,000 or more per month depending on the company and location. Other jobs that may reach this income level without a degree include sales positions, administrative roles, and certain technical support or IT roles that value skills and certifications over formal education.

What is the difference between Customer Support Trainer vs Customer Service Representative?

AspectCustomer Support TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve customer support skillsHandles customer inquiries, provides support, and resolves issues
Required SkillsTraining development, communication, product knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentTraining sessions, workshops, online modulesCall centers, retail, online support channels
Common CertificationsCustomer Service or Training certificationsCustomer Service certifications often preferred

While both roles focus on customer support, the Customer Support Trainer specializes in training staff to improve their skills, whereas the Customer Service Representative directly interacts with customers to resolve issues. The trainer develops programs, while the representative executes support tasks.

More about Customer Support Trainer jobs
What cities are hiring for Customer Support Trainer jobs? Cities with the most Customer Support Trainer job openings:
What states have the most Customer Support Trainer jobs? States with the most job openings for Customer Support Trainer jobs include:
What job categories do people searching Customer Support Trainer jobs look for? The top searched job categories for Customer Support Trainer jobs are:
Customer Support Trainer jobs near you
Infographic showing various Customer Support Trainer job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 7% Full Time, 83% Part Time, and 8% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $52,248 per year, or $25.1 per hour.

Customer Support & Training Specialist

Riverside Recruiting

Lakewood, OH • On-site

$16.25 - $21.75/hr

Other

Retirement

Posted 2 days ago

Job description

I'm a recruiter. This service is free to you (the candidate). One of the companies I recruit for is looking to hire a:
Customer Support & Training Specialist
Full-Time Employment
Lakewood, Ohio
Company
Software development company
Accessibility software for people with disabilities
Make a difference and impact in people's lives
Competitive salary, comprehensive benefits, 401(k)
Fast growing company with opportunities for career growth
Passionate team committed to bringing out the best in each other
Artificial Intelligence and automation leveraged to scale
Industry leader, laid-back culture, open-door policy
Role
New customer onboarding and ongoing software training
Categorize support requests as: Training, Break-fix, Bugs, or Improvements
Provide solutions and train users on software features
Escalate tickets to supervisor or route to other teams
Follow-up with customers to confirm resolution
Provide updates on upcoming feature releases
Opportunity to learn and grow into other roles within the company
Required
Empathy
Multitasking
Customer support
Computer software skills
Excellent verbal and written communication
Preferred
User training
Google Cloud
Adobe Acrobat
Freshdesk Ticketing System
Understanding of accessibility
Next
Email your resume toSean.Zetts@RiversideRecruiting.com for more information

Sean Zetts
440-447-0001
Riverside Recruiting
Sr. Recruiter & President
www.RiversideRecruiting.com
www.LinkedIn.com/in/SeanZetts
Sean.Zetts@RiversideRecruiting.com
accessible product support customer support technical support training specialist customer enablement user training customer success product support accessibility support assistive technology customer experience application support user success solutions advocate

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