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Customer Support Trainer Jobs (NOW HIRING)

PLEASANT VIEW FARMS INC

Customer Support

Somers, CT · On-site

$18 - $22/hr

Training & development * Vision insurance Position Overview We are seeking a reliable, customer-oriented Farm Customer Support to support both our feed store and hay deliveries. This hybrid role ...

Stansteel - Hotmix Parts & Service

Be Seen First

Customer Support

Louisville, KY · On-site

$18 - $25/hr

The Customer Support position plays a pivotal role in customer communication, quoting, order ... With comprehensive training and strong mentorship from experienced Account Managers, this is an ...

Razor Rents

Customer Support

Carrollton, OH · On-site

$13.25 - $17/hr

Support Our Customers - Greet, assist, and provide solutions with a smile, both in-person and over ... Grow & Improve - Participate in training and share ideas to make our processes even better. We're ...

Razor Rents- Carrollton

Customer Support

Carrollton, OH · On-site

$13.25 - $17/hr

Support Our Customers - Greet, assist, and provide solutions with a smile, both in-person and over ... Grow & Improve - Participate in training and share ideas to make our processes even better. We're ...

Razor Rents

Customer Support

Carrollton, OH · On-site

$13.25 - $17/hr

Support Our Customers - Greet, assist, and provide solutions with a smile, both in-person and over ... Grow & Improve - Participate in training and share ideas to make our processes even better. We're ...

Razor Rents- Carrollton

Customer Support

Carrollton, OH

$13.25 - $17/hr

Support Our Customers - Greet, assist, and provide solutions with a smile, both in-person and over ... Grow & Improve - Participate in training and share ideas to make our processes even better. We're ...

Empowered Hospitality

Customer Support

Manhattan, NY · On-site

$19.75 - $26.75/hr

Prepare training materials, presentations, and other supporting visual resources consistent with Empowered Hospitality branding * Support reporting and statistical analysis of E|H by building and ...

EnergyLogic Inc

Customer Support

Denver, CO · On-site

$22/hr

Open Positions We have an immediate opening on our Logistics/Customer Support Team. We have a ... Health insurance * On-the-job training * Paid time off * Vision insurance Experience:

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... introductory training period. Position overview: * Schedule and create accurate and complete ...

Dover Corporation

Customer Support

Tulsa, OK · On-site

$15.50 - $19.75/hr

... Provide support for general customer inquiries, such as drawing requests, KHK documentation ... training, the position's location, and the key skills needed for the position. Pay is one of the ...

Rio Bank

Customer Support Specialist

Mcallen, TX · On-site

$17 - $23/hr

Customer Support / Contact Center Status: Full-Time, Non-Exempt Grow With Us At Rio Bank, every ... Participate in training and continuing education opportunities * Support additional departmental ...

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All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsCustomer Support Trainer Jobs

Customer Support Trainer information

See salary details

$21.5K

$52.2K

$70.5K

How much do customer support trainer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer support trainer in the United States is $52,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What does a customer support trainer do?

A Customer Support Trainer is responsible for teaching new and existing customer support staff how to effectively assist customers, use company tools, and handle difficult situations. They develop training materials, conduct workshops, and monitor the progress of trainees to ensure high-quality customer service. Additionally, they provide feedback and coaching to help team members continuously improve their skills. Their role is essential for maintaining a knowledgeable and efficient customer support team.

What are the key skills and qualifications needed to thrive as a customer support trainer?

To thrive as a Customer Support Trainer, you need expertise in customer service best practices, adult learning principles, and experience in support environments, often supported by a background in training or education. Familiarity with Learning Management Systems (LMS), knowledge base software, and customer relationship management (CRM) tools is typically required. Strong communication, presentation, and interpersonal skills help trainers engage diverse learners and foster a collaborative atmosphere. These skills ensure the effective transfer of knowledge, improved team performance, and enhanced customer satisfaction.

How does a customer support trainer typically collaborate with other departments to enhance training programs?

Customer Support Trainers often work closely with departments such as Quality Assurance, Product Management, and Operations to ensure that training programs are up-to-date and aligned with organizational goals. They gather feedback from support agents and team leads to identify knowledge gaps and areas for improvement. Regular cross-functional meetings and collaboration help trainers develop relevant content, incorporate product updates, and align training with real-world scenarios. This teamwork ensures that support agents are well-prepared to deliver excellent customer experiences.

What is the difference between Customer Support Trainer vs Customer Service Representative?

AspectCustomer Support TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve customer support skillsHandles customer inquiries, provides support, and resolves issues
Required SkillsTraining development, communication, product knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentTraining sessions, workshops, online modulesCall centers, retail, online support channels
Common CertificationsCustomer Service or Training certificationsCustomer Service certifications often preferred

While both roles focus on customer support, the Customer Support Trainer specializes in training staff to improve their skills, whereas the Customer Service Representative directly interacts with customers to resolve issues. The trainer develops programs, while the representative executes support tasks.

More about Customer Support Trainer jobs

What cities are hiring for Customer Support Trainer jobs?

Cities with the most Customer Support Trainer job openings:

What states have the most Customer Support Trainer jobs?

States with the most job openings for Customer Support Trainer jobs include:

What job categories do people searching Customer Support Trainer jobs look for?

The top searched job categories for Customer Support Trainer jobs are:

Customer Support Trainer jobs near you
Infographic showing various Customer Support Trainer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,248 per year, or $25.1 per hour.

IT NextGen Support/Trainer

Texas Health Care

Fort Worth, TX • On-site

Full-time

Posted 17 days ago

Job description

Position Summary:
This entry-level customer support role is responsible for assisting patients with login and navigation support, as well as providing general medical software assistance to clinic staff. This role also supports training initiatives and coordinates clinical messaging delivery within the EHR.
Primary Job Duties:
  • Provide phone support to patients and clinic staff
  • Create, review, and manage incoming service tickets
  • Provide orientation training for newly hired staff on medical software
  • Process and manage clinical messages within the EHR system

Minimum Qualifications:
  • 2�3 years of customer service experience
  • Basic computer proficiency
  • Experience with Microsoft Office and Google Workspace (G-Suite)
  • Ability to work independently with minimal supervision
  • Strong ability to follow instructions and processes
  • Comfortable working in a fast-paced, dynamic environment
  • Highly self-motivated with strong organizational skills
  • Ability to effectively prioritize tasks
  • Strong interpersonal skills with the ability to interact positively with patients and staff
  • Knowledge of and compliance with HIPAA regulations

Ideal Candidate Background:
  • Medical Receptionist experience
  • Lead Front Office and/or Medical Assistant experience
  • Familiarity with NextGen PM and/or EHR (preferred)

Interpersonal Skills & Attributes:
  • Strong attention to detail
  • Collaborative, customer-focused mindset with the ability to create visible value
  • Effective conflict management skills
  • Ability to work both independently and as part of a team
  • Excellent communication and customer-facing skills

Apply