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Customer Support Trainer Jobs (NOW HIRING)

Park 6 Logistics

Customer Support Assistant

Charlotte, NC · On-site

$34K - $38K/yr

Customer Support Assistant At Park 6 Logistic, we are committed to delivering dependable logistics ... Professional training and ongoing development. * Supportive and collaborative work environment.

Parafin, Inc

Customer Support Specialist

San Francisco, CA · On-site

$90K - $110K/yr

Additionally, you will contribute to documentation, product training, and other team projects as ... Whitelabeled multi-brand customer support. * Documenting customer feedback and feature requests.

New

ANDX

Customer Support Agent

Doylestown, PA

$18/hr

As a Customer Support Representative, you'll play an important role in helping customers manage ... However, all training and nesting will take place in person at our Doylestown office. Occasional in ...

LENSAR, Inc.

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.75/hr

POSITION SUMMARY The Customer Support Specialist is responsible for providing support and ... After full and successful training has been completed for the role (approx. 9 - 12 months ...

CPI Security

Customer Support Advisor

Charlotte, NC · On-site

$40K - $50K/yr

Customer Support Advisor Charlotte, North Carolina, United States CPI Security, a leader in the ... Ongoing specialized, paid training and career growth opportunities * Great medical, dental, vision ...

ANDX

Customer Support Agent

Doylestown, PA · On-site

$18/hr

As a Customer Support Representative, you'll play an important role in helping customers manage ... However, all training and nesting will take place in person at our Doylestown office. Occasional in ...

Sharpcontra

Customer Support Assistant

Boston, MA · On-site

$52K - $56K/yr

Customer Support Assistant Sharpcontra is a forward-thinking organization dedicated to delivering ... Skill-building and training resources to enhance your career. * Full-time job stability with ...

Redwood Logistics

Customer Support Coordinator

$55K - $60K/yr

... training material in the SCS Customer Support Knowledge Base Identify, recommend, and implement ... process improvements to drive efficiency in customer problem resolution. Mentor team members in ...

New

TWST Events

Customer Support Specialist

New York, NY · On-site

$25 - $30/hr

- Customer Support Specialist Brief Overview The Customer Support Specialist is the front line of the ... Complete a structured, paid on-the-job training program covering our products, tools, and support ...

Parafin

Customer Support Specialist

San Francisco, CA · Remote

$90K - $110K/yr

Additionally, you will contribute to documentation, product training, and other team projects as ... Whitelabeled multi-brand customer support. * Documenting customer feedback and feature requests.

New

LENSAR, Inc.

Customer Support Specialist

Orlando, FL

$16.75 - $22.75/hr

POSITION SUMMARY The Customer Support Specialist is responsible for providing support and ... After full and successful training has been completed for the role (approx. 9 - 12 months ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. * Grow Your Career: Develop valuable problem-solving and communication skills ...

AMF Bakery

Customer Support Engineer

Richmond, VA

Support training program development and implementation; Produce documentation and develop a new ... Travel to customer sites (on rare occasions) for training purposes Requirements: * Electrotechnical ...

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. * Grow Your Career: Develop valuable problem-solving and communication skills ...

ULINE

Customer Support Specialist

Menomonie, WI · On-site

$30/hr

Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. * Grow Your Career: Develop valuable problem-solving and communication skills ...

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Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsCustomer Support Trainer Jobs

Customer Support Trainer information

See salary details

$21.5K

$52.2K

$70.5K

How much do customer support trainer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer support trainer in the United States is $52,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What does a customer support trainer do?

A Customer Support Trainer is responsible for teaching new and existing customer support staff how to effectively assist customers, use company tools, and handle difficult situations. They develop training materials, conduct workshops, and monitor the progress of trainees to ensure high-quality customer service. Additionally, they provide feedback and coaching to help team members continuously improve their skills. Their role is essential for maintaining a knowledgeable and efficient customer support team.

What are the key skills and qualifications needed to thrive as a customer support trainer?

To thrive as a Customer Support Trainer, you need expertise in customer service best practices, adult learning principles, and experience in support environments, often supported by a background in training or education. Familiarity with Learning Management Systems (LMS), knowledge base software, and customer relationship management (CRM) tools is typically required. Strong communication, presentation, and interpersonal skills help trainers engage diverse learners and foster a collaborative atmosphere. These skills ensure the effective transfer of knowledge, improved team performance, and enhanced customer satisfaction.

How does a customer support trainer typically collaborate with other departments to enhance training programs?

Customer Support Trainers often work closely with departments such as Quality Assurance, Product Management, and Operations to ensure that training programs are up-to-date and aligned with organizational goals. They gather feedback from support agents and team leads to identify knowledge gaps and areas for improvement. Regular cross-functional meetings and collaboration help trainers develop relevant content, incorporate product updates, and align training with real-world scenarios. This teamwork ensures that support agents are well-prepared to deliver excellent customer experiences.

What is the difference between Customer Support Trainer vs Customer Service Representative?

AspectCustomer Support TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve customer support skillsHandles customer inquiries, provides support, and resolves issues
Required SkillsTraining development, communication, product knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentTraining sessions, workshops, online modulesCall centers, retail, online support channels
Common CertificationsCustomer Service or Training certificationsCustomer Service certifications often preferred

While both roles focus on customer support, the Customer Support Trainer specializes in training staff to improve their skills, whereas the Customer Service Representative directly interacts with customers to resolve issues. The trainer develops programs, while the representative executes support tasks.

More about Customer Support Trainer jobs

What cities are hiring for Customer Support Trainer jobs?

Cities with the most Customer Support Trainer job openings:

What states have the most Customer Support Trainer jobs?

States with the most job openings for Customer Support Trainer jobs include:

What job categories do people searching Customer Support Trainer jobs look for?

The top searched job categories for Customer Support Trainer jobs are:

Customer Support Trainer jobs near you
Infographic showing various Customer Support Trainer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,248 per year, or $25.1 per hour.

Customer Support Assistant

Catch Vibe Voice

Birmingham, AL • On-site

Other

Posted 4 days ago

Job description

Customer Support Assistant

We are seeking a detail-oriented and proactive Customer Support Assistant to join our Birmingham team. In this role, you will serve as a key point of contact for customers, ensuring inquiries are handled efficiently and professionally. You will support daily operations by maintaining clear communication and delivering a positive customer experience.

Responsibilities

  • Respond to customer inquiries via phone, email, and internal systems
  • Provide accurate information regarding products, services, and processes
  • Assist in resolving customer concerns in a timely and professional manner
  • Maintain organized records of customer interactions and transactions
  • Collaborate with internal teams to ensure consistent service delivery
  • Support administrative tasks related to customer service operations

Qualifications

  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks and prioritize effectively
  • Detail-oriented with strong organizational skills
  • Problem-solving mindset with a customer-focused approach
  • Basic proficiency with computer systems and office software
  • Ability to work both independently and as part of a team

Additional Information

  • Competitive salary package
  • Opportunities for professional growth and advancement
  • Skill development in customer service and communication
  • Supportive and collaborative work environment
  • Structured training and ongoing guidance
  • Full-time employment with consistent schedule

Apply