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Customer Support Trainer Jobs (NOW HIRING)

Danaher Corporation

Customer Support Admin

Service Contract Customer Support Specialist Are you ready to accelerate your potential and make a ... training and education, and returns department. * Resolve problems by clarifying issues ...

CharterUP

Customer Support Coordinator

$19.25 - $24.25/hr

Customer Support Coordinator Reports to: Service Operations Manager Location: Remote, US Shift ... Training schedule for the first 6 weeks will vary. About the Role: We are looking for an ...

HelloTeam

Customer Support Specialist

Naples, FL · Remote

$18.50 - $24.75/hr

This role is responsible for delivering end-to-end client support, combining high-quality customer service with platform training and implementation guidance. Serving as a primary point of contact ...

The Hello Team

Customer Support Specialist

Naples, FL · Remote

$17 - $22.75/hr

This role is responsible for delivering end-to-end client support, combining high-quality customer service with platform training and implementation guidance. Serving as a primary point of contact ...

Medsender

Customer Support Specialist

New York, NY · On-site +1

$60K - $80K/yr

You'll help customers navigate workflows, resolve common issues, and triage product bugs for ... Support onboarding and training (as needed): Help new users become confident in Medsender through ...

Relevance Ventures

$13.25 - $18/hr

Offer training and guidance to customers on best practices for using our software, via email, chat and virtual meetings. * Manage and prioritize support tickets, ensuring timely and accurate ...

Autodesk

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Customer interactions may include technical troubleshooting, product usage questions, onboarding ... Participate in support projects, documentation improvements, training, quality initiatives, and ...

Autodesk, Inc.

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Customer interactions may include technical troubleshooting, product usage questions, onboarding ... Participate in support projects, documentation improvements, training, quality initiatives, and ...

Autodesk, Inc.

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Customer interactions may include technical troubleshooting, product usage questions, onboarding ... Participate in support projects, documentation improvements, training, quality initiatives, and ...

FastTek

Customer Support Specialist

CA · Remote

$18.50 - $24.75/hr

We will give you the training and opportunities to unleash your ambition. We are looking for a customer-focused Business Development Representative to support customers through utility program ...

Alphabe Insight Inc

Customer Support Assistant

Boston, MA · On-site

$52K - $56K/yr

We are looking for a Customer Support Assistant who will serve as the first point of contact for ... Skill-building and training resources to enhance your career. * Full-time job stability with ...

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Customer Support Trainer information

See salary details

$21.5K

$52.2K

$70.5K

How much do customer support trainer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer support trainer in the United States is $52,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What does a customer support trainer do?

A Customer Support Trainer is responsible for teaching new and existing customer support staff how to effectively assist customers, use company tools, and handle difficult situations. They develop training materials, conduct workshops, and monitor the progress of trainees to ensure high-quality customer service. Additionally, they provide feedback and coaching to help team members continuously improve their skills. Their role is essential for maintaining a knowledgeable and efficient customer support team.

What are the key skills and qualifications needed to thrive as a customer support trainer?

To thrive as a Customer Support Trainer, you need expertise in customer service best practices, adult learning principles, and experience in support environments, often supported by a background in training or education. Familiarity with Learning Management Systems (LMS), knowledge base software, and customer relationship management (CRM) tools is typically required. Strong communication, presentation, and interpersonal skills help trainers engage diverse learners and foster a collaborative atmosphere. These skills ensure the effective transfer of knowledge, improved team performance, and enhanced customer satisfaction.

How does a customer support trainer typically collaborate with other departments to enhance training programs?

Customer Support Trainers often work closely with departments such as Quality Assurance, Product Management, and Operations to ensure that training programs are up-to-date and aligned with organizational goals. They gather feedback from support agents and team leads to identify knowledge gaps and areas for improvement. Regular cross-functional meetings and collaboration help trainers develop relevant content, incorporate product updates, and align training with real-world scenarios. This teamwork ensures that support agents are well-prepared to deliver excellent customer experiences.

What is the difference between Customer Support Trainer vs Customer Service Representative?

AspectCustomer Support TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve customer support skillsHandles customer inquiries, provides support, and resolves issues
Required SkillsTraining development, communication, product knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentTraining sessions, workshops, online modulesCall centers, retail, online support channels
Common CertificationsCustomer Service or Training certificationsCustomer Service certifications often preferred

While both roles focus on customer support, the Customer Support Trainer specializes in training staff to improve their skills, whereas the Customer Service Representative directly interacts with customers to resolve issues. The trainer develops programs, while the representative executes support tasks.

More about Customer Support Trainer jobs

What cities are hiring for Customer Support Trainer jobs?

Cities with the most Customer Support Trainer job openings:

What states have the most Customer Support Trainer jobs?

States with the most job openings for Customer Support Trainer jobs include:

What are popular job titles related to Customer Support Trainer jobs?

For Customer Support Trainer jobs, the most frequently searched job titles are:

Customer Support Trainer jobs near you
Infographic showing various Customer Support Trainer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $52,248 per year, or $25.1 per hour.

Customer Support Specialist

Hudsonville, MI • On-site

Zagers Pool and Spa
Retail • 11 - 50 employees
Learn more about Zagers Pool and Spaexternal

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Bring the Vacation Home!

Are you passionate about exceptional customer service? Do you thrive in a fast-paced, team-oriented environment? Zagers Pool & Spa, a premier pool and spa company in West Michigan, is searching for a Customer Support Specialist to join our growing team!
About Zagers:

For over 60 years, Zagers has been helping families create their dream backyards – turning them into personal oases where memories are made. With four retail locations and the largest service department in the area, we are committed to providing top-notch products and service, ensuring our customers can relax and "vacation in their own backyard." As a locally owned and operated business, we pride ourselves on building lasting relationships with our customers and providing the support they need to enjoy their pools and spas to the fullest.
What You'll Do:

As a Customer Support Specialist, you'll be the voice of Zagers, answering calls and providing outstanding service to our valued customers. You'll:
  • Answer inbound and outbound calls promptly and courteously, ensuring each customer feels heard and valued.
  • Provide accurate information and guide customers to the appropriate department or person for their needs.
  • Skillfully address customer inquiries, concerns, and complaints, working to find solutions and ensure satisfaction.
  • Become proficient in our systems, including MS Office Suite, Adobe Sign, and Evosus Platform, to manage service schedules, parts orders, and billing efficiently.
  • Collaborate effectively with team members across departments to create a seamless and positive customer experience.
  • Embrace ongoing training opportunities to enhance your knowledge and customer service skills.
Why Zagers?

At Zagers, we believe in creating a workplace where our employees can thrive. We offer:
  • A fun and dynamic team environment where collaboration and a positive attitude are key.
  • Competitive pay and benefits including health, dental, and vision insurance, Simple IRA matching, and paid time off.
  • Comprehensive training to ensure you have the knowledge and tools to succeed.
  • A company culture that values work-life balance and understands the importance of family time.
Ready to Make a Splash?

If you're a highly organized, customer-focused individual who's ready to join a company that cares about its employees and its community, we want to hear from you! Submit your resume today and become part of the Zagers family.