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Customer Support Trainer Jobs (NOW HIRING)

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. * Grow Your Career: Develop valuable problem-solving and communication skills ...

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. * Grow Your Career: Develop valuable problem-solving and communication skills ...

21st Century Dental Laboratory

Be Seen First

Customer Support Specialist

Garden City, NY · On-site

$20 - $25/hr

Customer Support Specialist 21st Century Dental Laboratory is seeking two full-time Customer ... Paid training * Opportunities for advancement * Competitive compensation based on experience ...

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB, supporting ... Deliver end-user training and technical guidance to users with varying levels of technical ...

Sphirea Plus

Customer Support Assistant

Cleveland, OH · On-site

$50K - $60K/yr

Customer Support Assistant At Sphirea Plus, we are committed to delivering innovative solutions ... Ongoing training and professional development * Paid time off and holidays * Health and wellness ...

ULINE

Customer Support Specialist

Woodbury, MN · On-site

$30/hr

Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. * Grow Your Career: Develop valuable problem-solving and communication skills ...

Uline

Customer Support Specialist

Hudson, WI · On-site

$25 - $30/hr

Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. * Grow Your Career: Develop valuable problem-solving and communication skills ...

ULINE

Customer Support Specialist

Menomonie, WI · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our ...

Elevare Branding

Customer Support Assistant

Lawrence, MA · On-site

$34K - $38K/yr

Customer Support Assistant Elevare Branding is a growing company focused on creating meaningful ... Training and ongoing skill development. * Opportunity to strengthen communication, customer service ...

ULINE

Customer Support Specialist

Hudson, WI · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... In-depth training helps you sharpen communication and problem-solving skills. * Develop: Our ...

Orbus Inc

CUSTOMER SUPPORT ASSOCIATE

Woodridge, IL · On-site

$20/hr

The Role & Our Customer Promise The Customer Support Associate is a key ambassador of Orbus ... Actively participate in all required onboarding and ongoing training sessions. * Take ownership of ...

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Customer Support Trainer information

See salary details

$21.5K

$52.2K

$70.5K

How much do customer support trainer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer support trainer in the United States is $52,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What does a customer support trainer do?

A Customer Support Trainer is responsible for teaching new and existing customer support staff how to effectively assist customers, use company tools, and handle difficult situations. They develop training materials, conduct workshops, and monitor the progress of trainees to ensure high-quality customer service. Additionally, they provide feedback and coaching to help team members continuously improve their skills. Their role is essential for maintaining a knowledgeable and efficient customer support team.

What are the key skills and qualifications needed to thrive as a customer support trainer?

To thrive as a Customer Support Trainer, you need expertise in customer service best practices, adult learning principles, and experience in support environments, often supported by a background in training or education. Familiarity with Learning Management Systems (LMS), knowledge base software, and customer relationship management (CRM) tools is typically required. Strong communication, presentation, and interpersonal skills help trainers engage diverse learners and foster a collaborative atmosphere. These skills ensure the effective transfer of knowledge, improved team performance, and enhanced customer satisfaction.

How does a customer support trainer typically collaborate with other departments to enhance training programs?

Customer Support Trainers often work closely with departments such as Quality Assurance, Product Management, and Operations to ensure that training programs are up-to-date and aligned with organizational goals. They gather feedback from support agents and team leads to identify knowledge gaps and areas for improvement. Regular cross-functional meetings and collaboration help trainers develop relevant content, incorporate product updates, and align training with real-world scenarios. This teamwork ensures that support agents are well-prepared to deliver excellent customer experiences.

What is the difference between Customer Support Trainer vs Customer Service Representative?

AspectCustomer Support TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve customer support skillsHandles customer inquiries, provides support, and resolves issues
Required SkillsTraining development, communication, product knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentTraining sessions, workshops, online modulesCall centers, retail, online support channels
Common CertificationsCustomer Service or Training certificationsCustomer Service certifications often preferred

While both roles focus on customer support, the Customer Support Trainer specializes in training staff to improve their skills, whereas the Customer Service Representative directly interacts with customers to resolve issues. The trainer develops programs, while the representative executes support tasks.

More about Customer Support Trainer jobs

What cities are hiring for Customer Support Trainer jobs?

Cities with the most Customer Support Trainer job openings:

What states have the most Customer Support Trainer jobs?

States with the most job openings for Customer Support Trainer jobs include:

What job categories do people searching Customer Support Trainer jobs look for?

The top searched job categories for Customer Support Trainer jobs are:

Customer Support Trainer jobs near you
Infographic showing various Customer Support Trainer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,248 per year, or $25.1 per hour.

Customer Support Assistant

Alphabe Insight Inc

Los Angeles, CA • On-site

$54K - $59K/yr

Full-time

Re-posted 11 days ago

Job description

Company Description
About Us
Messa Sync is a forward-thinking organization committed to creating impactful communication strategies that support growth, clarity, and long-term success. We empower brands to strengthen their voice, connect meaningfully with clients, and elevate their presence through high-quality communication solutions. Our team thrives in a collaborative, innovative, and results-driven environment where every idea matters and every contribution counts.
Job Description
Job Description
We are looking for a highly organized and service-oriented Customer Support Assistant to join our team in Los Angeles. This role supports daily operations by assisting customers, resolving inquiries, and maintaining a smooth service experience. The ideal candidate is proactive, professional, and committed to delivering outstanding support with clarity and care.
Responsibilities
  • Handle customer inquiries through professional communication channels.
  • Assist in resolving issues by coordinating with internal teams.
  • Maintain accurate records of customer interactions and follow-ups.
  • Provide timely updates and ensure each customer receives clear, reliable information.
  • Support operational activities to enhance service quality and workflow efficiency.
  • Contribute to process improvements that optimize overall client satisfaction.

Qualifications
Qualifications
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks with a high level of organization.
  • Problem-solving mindset with a calm and professional approach.
  • Comfortable working independently and collaboratively.
  • Strong attention to detail and reliability.
  • Basic proficiency with office tools and customer support platforms.

Additional Information
Benefits
  • Competitive annual salary of $54,000-$59,000.
  • Opportunities for professional growth and development.
  • Supportive and collaborative work environment.
  • Stable, full-time position with long-term advancement potential.
  • Skill-building through ongoing training and internal initiatives.

Apply