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Customer Support Service Jobs (NOW HIRING)

Apptad

Customer Support

South Charleston, WV · On-site

$14.75 - $19/hr

Agent/ Customer Service Representative Location: South Charleston, WV Day shift: 8 AM EST - 8 PM EST The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday ...

Apptad, Inc.

Customer Support

Augusta, GA · On-site

$14 - $18/hr

... services. • Experience in customer retention or sales and call center operations. • Prior ... experience in a call center environment is required. • Deliver excellent customer service over ...

Infojini Inc

Customer Support

Rochester, NY · On-site

$16.75 - $21.50/hr

They must have the ability to provide quality customer service to small and midsized corporations. Must have the ability to problem solve, complete and submit customer changes or modifications to ...

Jane App

Customer Support

$65K/yr

You bring warmth and clarity to every interaction with customers, leaving them feeling seen, supported, and confident. * You care about doing work that matters, and your effort aligns with the team ...

Collabera

Customer Service Representative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Must haves: 2-3 years of customer support positions call center/ customer support/service experience This person will be working on a team in operations doing data entry and taking incoming calls ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire Full-time Customer Service Representatives to join our National Accounts Facilities team in Olathe, KS. We are seeking customer-focused ...

EnergyLogic Inc

Customer Support

Berthoud, CO · On-site

$22/hr

Open Positions We have an immediate opening on our Logistics/Customer Support Team. We have a ... Excellent customer service skills * Tech savvy--must be able to easily learn new software & apps

Amer Technology

Customer support

San Antonio, TX · On-site

$10/hr

Training Support Services (TSS) / Customer Service Duration: Long term contract Location: San Antonio, TX 78229 NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending ...

ModSquad

Customer Service Support

$17.50 - $22.25/hr

Join Our Crew as a Customer Support Mod Are you passionate about helping people and delivering exceptional service? We're looking for dedicated and customer-focused individuals to join our dynamic ...

Centinel Bank of Taos

Customer Support Specialist

Taos, NM · On-site

$17.50 - $23.75/hr

Provide core services including but not limited to: providing new account information, basic online ... customer statements, etc. * Support Risk Management functions including but not limited to ...

New

Centinel Bank

Customer Support Specialist

Taos, NM · On-site

$17.50 - $23.75/hr

Provide core services including but not limited to: providing new account information, basic online ... customer statements, etc. * Support Risk Management functions including but not limited to ...

Centinel Bank

Customer Support Specialist

Taos, NM · On-site

$17.50 - $23.75/hr

We are seeking candidates for a Customer Support Specialist (Phone Agent) position. Primary ... Call center or phone support service preferredHigh school degree or GED equivalent required;

New

FlexTG

Customer Support Specialist

Mesa, AZ · On-site

$18.25 - $24.50/hr

We are service and solutions professionals, providing support to clients of all sizes and ... Position Summary FlexTG is seeking a detail-oriented and tech-savvy Customer Support Specialist ...

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Customer Support Service information

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$12

$19

$28

How much do customer support service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer support service in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is customer support service?

Customer support services refer to the assistance provided by a company to its customers before, during, and after they purchase or use its products or services. This support can be delivered through various channels such as phone, email, live chat, or social media. The goal of customer support is to resolve issues, answer questions, and ensure customer satisfaction, helping to build long-term relationships and loyalty. Effective customer support is crucial for maintaining a positive reputation and encouraging repeat business.

What are the key skills and qualifications needed to thrive as a customer support service professional?

To thrive in Customer Support Service, you need strong communication skills, problem-solving abilities, and a customer-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is typically required. Patience, active listening, and adaptability are standout soft skills for managing diverse customer inquiries and stressful situations. These skills and qualities are crucial to ensure effective issue resolution, customer satisfaction, and positive brand reputation.

What are some common challenges faced by customer support service professionals, and how can they be managed effectively?

Customer Support Service professionals often encounter challenges such as handling high volumes of inquiries, managing difficult customers, and resolving complex issues efficiently. To manage these challenges, it's important to develop strong communication skills, practice patience, and stay organized using support tools and ticketing systems. Regular training and collaboration with team members also help in sharing solutions and best practices, creating a supportive environment where team members learn from each other and continuously improve service quality.

What is the difference between Customer Support Service vs Customer Service Representative?

AspectCustomer Support ServiceCustomer Service Representative
CredentialsTypically no formal certifications required; good communication skillsSimilar; often no formal certifications, focus on communication skills
Work EnvironmentCall centers, online chat, email support, remote or on-siteRetail stores, call centers, online support, remote or on-site
Industry UsageCommon across tech, retail, telecom, and service industriesWidespread in retail, telecom, hospitality, and service sectors
Search & Comparison IntentOften compared for roles involving technical or product supportCompared for general customer interaction roles

Customer Support Service and Customer Service Representative roles share many similarities, including work environments and required skills. However, Customer Support Service often emphasizes technical or product-specific assistance, while Customer Service Representatives handle broader customer interactions. Both roles are vital in customer satisfaction and are frequently searched together by job seekers in the customer service industry.

What are the 5 skills of a customer support service?

Customer support service professionals need strong communication skills to clearly convey information and empathize with customers. Problem-solving abilities are essential for resolving issues efficiently, while patience helps manage difficult interactions. Additionally, technical proficiency with support tools and a good understanding of the company's products or services are important for effective assistance.
More about Customer Support Service jobs

What cities are hiring for Customer Support Service jobs?

Cities with the most Customer Support Service job openings:

What states have the most Customer Support Service jobs?

States with the most job openings for Customer Support Service jobs include:

What are popular job titles related to Customer Support Service jobs?

For Customer Support Service jobs, the most frequently searched job titles are:

Customer Support Service jobs near you
Infographic showing various Customer Support Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support

South Charleston, WV • On-site

Apptad
IT Services • 501 - 1,000 employees
Learn more about Apptadexternal

$14.75 - $19/hr

Other

Re-posted 5 days ago

Job description

Job Title: Agent/ Customer Service Representative
Location: South Charleston, WV
Day shift: 8 AM EST - 8 PM EST
The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday.
The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role.
Job description -
• Promote and retain products and services.
• Experience in customer retention or sales and call center operations.
• Prior experience in a call center environment is required.
• Deliver excellent customer service over the phone.
• Negotiate and process save/service order requests from customers.
• Interact with customers patiently, tactfully, and efficiently.
• Clearly explain applicable fees and adjustments to customers.
• Offer product and service options tailored to customer needs.
• Demonstrate active listening skills.
• Follow structured call flows to enhance the customer experience.
Apptad logo

About Apptad

Sourced by ZipRecruiter

Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Reston, VA, US

Year founded

2018

Social media

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