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Customer Support Service Jobs in Texas (NOW HIRING)

HRS Talent Solutions

Customer Service Assistant

Fort Worth, TX · On-site

$16.50 - $22.75/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Infojini Inc

Customer Support

Austin, TX

$16.75 - $21.50/hr

Company Description Infojini, Inc is a full service IT consulting, services, and staffing firm with ... Overall Purpose: This position will provide support for AT&T Managed Customers. Roles ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

This role offers a unique opportunity to develop real-world expertise in customer service, creative ... Support new members during onboarding to ensure they understand and can fully utilize Base Power ...

BasePower

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

This role offers a unique opportunity to develop real-world expertise in customer service, creative ... Support new members during onboarding to ensure they understand and can fully utilize Base Power ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

This role offers a unique opportunity to develop real-world expertise in customer service, creative ... Support new members during onboarding to ensure they understand and can fully utilize Base Power ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

This role offers a unique opportunity to develop real-world expertise in customer service, creative ... Support new members during onboarding to ensure they understand and can fully utilize Base Power ...

AA2IT

Customer Support

Houston, TX · On-site

$16.25 - $20.75/hr

End To End Supply Chain/Customer Care Support Representative Florham Park Point of contact for communications and escalations as it relates to the daily fulfillment and execution of activities ...

Amer Technology

Customer support

San Antonio, TX · On-site

$10/hr

Training Support Services (TSS) / Customer Service Duration: Long term contract Location: San Antonio, TX 78229 NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending ...

Amer Technology

Customer support

San Antonio, TX · On-site

$10/hr

Training Support Services (TSS) / Customer Service Duration: Long term contract Location: San Antonio, TX 78229 NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending ...

Safran

Customer Support Representative

Grand Prairie, TX · On-site

$15.25 - $20.75/hr

The Customer Support Representative and/or Customer Service Specialist plays a vital role in supporting customer service functions and assisting Customer Service & Support Managers in managing the ...

Infojini Inc

Customer support

Austin, TX · On-site

$15.75 - $21.50/hr

This position will provide support fo Customers. Roles & Responsibilities: 1) Customer call receipt first point of contact for Customers for problem recording. 2) Customer verification, problem ...

Motorola

Customer Support Manager

Dallas, TX · On-site

Responsible for the development of service account plans and profiles, goals and strategies within assigned accounts. * There is a major emphasis on developing customer relationships that will ...

Motorola

Customer Support Manager

Houston, TX · On-site

Responsible for the development of service account plans and profiles, goals and strategies within assigned accounts. * There is a major emphasis on developing customer relationships that will ...

Alphabe Insight Inc

Customer Support Specialist

Fort Worth, TX · On-site

$17.25 - $23.25/hr

In this role, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure a positive experience. You will assist customers with inquiries ...

Republic Services

Customer Support Specialist

Robstown, TX · On-site

$17.75 - $24/hr

The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry ...

Remotetravelcareers

Travel Customer Support

Dallas, TX · Remote

$16.75 - $21.50/hr

Support the team with day-to-day travel service tasks. Qualifications: * Strong communication and customer service skills. * Comfortable using computers and online booking systems. * Ability to stay ...

Civitas Learning

Customer Support Engineer

Austin, TX · On-site

The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...

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All JobsCustomer Support Service JobsCustomer Support Service Jobs in Texas

Customer Support Service information

See Texas salary details

$11

$17

$26

How much do customer support service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer support service in Texas is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.47 per hour, depending on experience, location, and employer.

What is customer support service?

Customer support services refer to the assistance provided by a company to its customers before, during, and after they purchase or use its products or services. This support can be delivered through various channels such as phone, email, live chat, or social media. The goal of customer support is to resolve issues, answer questions, and ensure customer satisfaction, helping to build long-term relationships and loyalty. Effective customer support is crucial for maintaining a positive reputation and encouraging repeat business.

What are the key skills and qualifications needed to thrive as a customer support service professional?

To thrive in Customer Support Service, you need strong communication skills, problem-solving abilities, and a customer-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is typically required. Patience, active listening, and adaptability are standout soft skills for managing diverse customer inquiries and stressful situations. These skills and qualities are crucial to ensure effective issue resolution, customer satisfaction, and positive brand reputation.

What are some common challenges faced by customer support service professionals, and how can they be managed effectively?

Customer Support Service professionals often encounter challenges such as handling high volumes of inquiries, managing difficult customers, and resolving complex issues efficiently. To manage these challenges, it's important to develop strong communication skills, practice patience, and stay organized using support tools and ticketing systems. Regular training and collaboration with team members also help in sharing solutions and best practices, creating a supportive environment where team members learn from each other and continuously improve service quality.

What is the difference between Customer Support Service vs Customer Service Representative?

AspectCustomer Support ServiceCustomer Service Representative
CredentialsTypically no formal certifications required; good communication skillsSimilar; often no formal certifications, focus on communication skills
Work EnvironmentCall centers, online chat, email support, remote or on-siteRetail stores, call centers, online support, remote or on-site
Industry UsageCommon across tech, retail, telecom, and service industriesWidespread in retail, telecom, hospitality, and service sectors
Search & Comparison IntentOften compared for roles involving technical or product supportCompared for general customer interaction roles

Customer Support Service and Customer Service Representative roles share many similarities, including work environments and required skills. However, Customer Support Service often emphasizes technical or product-specific assistance, while Customer Service Representatives handle broader customer interactions. Both roles are vital in customer satisfaction and are frequently searched together by job seekers in the customer service industry.

What are the 5 skills of a customer support service?

Customer support service professionals need strong communication skills to clearly convey information and empathize with customers. Problem-solving abilities are essential for resolving issues efficiently, while patience helps manage difficult interactions. Additionally, technical proficiency with support tools and a good understanding of the company's products or services are important for effective assistance.

What cities in Texas are hiring for Customer Support Service jobs?

Cities in Texas with the most Customer Support Service job openings:

Customer Support Service jobs near you
Infographic showing various Customer Support Service job openings in Texas as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,197 per year, or $17.9 per hour.

Customer Service Assistant

Fort Worth, TX • On-site

HRS Talent Solutions
See more jobs at HRS Talent Solutionsexternal

$16.50 - $22.75/hr

Other

Re-posted 12 days ago

Job description

About the job Customer Service Assistant
Customer Service Assistant
Entry-Level Customer Support & Service Coordination Role
About the Role
We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support day-to-day customer service activity through strong communication, organization, and follow-through. This role is well suited to someone who can help maintain a positive customer experience, respond to routine inquiries, and support service-related tasks in a professional office environment.
The position includes a combination of customer communication, service coordination, record updates, issue tracking, internal follow-up, and general support for customer service workflows. The right candidate will be comfortable helping customers, maintaining accurate information, and supporting a team through consistent and organized daily service tasks.
This is a strong opportunity for applicants who want to build experience in customer support, service coordination, and office-based client communication. There is also room to grow over time for candidates who demonstrate reliability, professionalism, and strong overall performance.
Key Responsibilities

  • Provide day-to-day support for customer service activities and routine service requests
  • Respond to customer inquiries in a professional and timely manner
  • Maintain and update customer information in internal systems and records
  • Help track service issues, follow-up items, and customer communication
  • Support coordination between customers and internal team members as needed
  • Assist with service-related documents, updates, and routine administrative tasks
  • Help maintain accurate records and organized customer support workflows
  • Contribute to a professional, responsive, and service-focused work environment
Requirements
  • Reliable transportation to and from the workplace, if required
  • Strong communication skills and professional customer-facing manner
  • Ability to stay organized and manage routine support tasks consistently
  • Professional attitude and dependable work habits
  • Ability to follow established service processes and handle information accurately
Preferred Skills
  • Previous experience in customer service, office support, administration, or front-line client support is an asset
  • Comfortable using email, spreadsheets, documents, and internal systems
  • Clear written and verbal communication
  • Strong time management and ability to stay organized throughout the day
  • Ability to handle recurring support tasks with accuracy and professionalism
  • Team-oriented, dependable, and service-focused approach to daily work

Compensation and Growth
This position offers a competitive starting wage based on experience, qualifications, and overall fit. There is also room for growth over time for candidates who show strong performance, reliability, and the ability to take on additional responsibilities.
Apply
If you are interested in a Customer Service Assistant position and can provide professional, organized, and dependable support in a customer-focused environment, we encourage you to apply.

Apply