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Customer Support Service Jobs in Texas (NOW HIRING)

GHG Corp

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Strong customer service orientation with the ability to support both technical and non-technical users. * Ability to prioritize multiple tasks and work independently in a fast-paced environment.

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Strong customer service orientation with the ability to support both technical and non-technical users.Ability to prioritize multiple tasks and work independently in a fast-paced environment.

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Strong customer service orientation with the ability to support both technical and non-technical users. * Ability to prioritize multiple tasks and work independently in a fast-paced environment.

InteLogix

Customer Support - Onsite

Copperas Cove, TX

$15/hr

Are you driven to deliver effective results while providing excellent customer service? * Do you ... have extraordinary communication skills? What's in it for YOU? * Paid Training * Medical, Dental ...

Alphabe Insight Inc

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

We are seeking a Customer Support Specialist who is committed to providing outstanding service and ensuring a seamless experience for our clients. In this role, you will serve as the primary point of ...

Texas Sports Academy Main

Customer Support Rep

Austin, TX · On-site

$25/hr

We are hiring Customer Support Reps to handle parent inquiries in Zendesk full-time. You are the first line of response for families: answering questions clearly, resolving issues quickly, and making ...

Happy Health

Customer Support Specialist

Austin, TX · On-site

$24/hr

Position Summary The Customer Support Specialist is a service-oriented position that helps navigate clients along their journey at Happy Health. This role delivers fast, empathetic, and accurate ...

Happy Health

Customer Support Specialist

Austin, TX · On-site

$24/hr

Position Summary The Customer Support Specialist is a service-oriented position that helps navigate clients along their journey at Happy Health. This role delivers fast, empathetic, and accurate ...

Texas Sports Academy Main

Customer Support Rep

Austin, TX · On-site

$25/hr

We are hiring Customer Support Reps to handle parent inquiries in Zendesk full-time. You are the first line of response for families: answering questions clearly, resolving issues quickly, and making ...

Happy Health

Customer Support Specialist

Austin, TX

$24/hr

Position Summary The Customer Support Specialist is a service-oriented position that helps navigate clients along their journey at Happy Health. This role delivers fast, empathetic, and accurate ...

JobTread Software

Customer Support Specialist

Dallas, TX · On-site

$65K - $80K/yr

... service. Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with Excel, show strong attention to detail, are friendly and approachable, and demonstrate a ...

Texas Sports Academy Main

Customer Support Rep

Austin, TX · On-site

$25/hr

We are hiring Customer Support Reps to handle parent inquiries in Zendesk full-time. You are the first line of response for families: answering questions clearly, resolving issues quickly, and making ...

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All JobsCustomer Support Service JobsCustomer Support Service Jobs in Texas

Customer Support Service information

See Texas salary details

$11

$17

$26

How much do customer support service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer support service in Texas is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.47 per hour, depending on experience, location, and employer.

What is customer support service?

Customer support services refer to the assistance provided by a company to its customers before, during, and after they purchase or use its products or services. This support can be delivered through various channels such as phone, email, live chat, or social media. The goal of customer support is to resolve issues, answer questions, and ensure customer satisfaction, helping to build long-term relationships and loyalty. Effective customer support is crucial for maintaining a positive reputation and encouraging repeat business.

What are the key skills and qualifications needed to thrive as a customer support service professional?

To thrive in Customer Support Service, you need strong communication skills, problem-solving abilities, and a customer-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is typically required. Patience, active listening, and adaptability are standout soft skills for managing diverse customer inquiries and stressful situations. These skills and qualities are crucial to ensure effective issue resolution, customer satisfaction, and positive brand reputation.

What are some common challenges faced by customer support service professionals, and how can they be managed effectively?

Customer Support Service professionals often encounter challenges such as handling high volumes of inquiries, managing difficult customers, and resolving complex issues efficiently. To manage these challenges, it's important to develop strong communication skills, practice patience, and stay organized using support tools and ticketing systems. Regular training and collaboration with team members also help in sharing solutions and best practices, creating a supportive environment where team members learn from each other and continuously improve service quality.

What is the difference between Customer Support Service vs Customer Service Representative?

AspectCustomer Support ServiceCustomer Service Representative
CredentialsTypically no formal certifications required; good communication skillsSimilar; often no formal certifications, focus on communication skills
Work EnvironmentCall centers, online chat, email support, remote or on-siteRetail stores, call centers, online support, remote or on-site
Industry UsageCommon across tech, retail, telecom, and service industriesWidespread in retail, telecom, hospitality, and service sectors
Search & Comparison IntentOften compared for roles involving technical or product supportCompared for general customer interaction roles

Customer Support Service and Customer Service Representative roles share many similarities, including work environments and required skills. However, Customer Support Service often emphasizes technical or product-specific assistance, while Customer Service Representatives handle broader customer interactions. Both roles are vital in customer satisfaction and are frequently searched together by job seekers in the customer service industry.

What are the 5 skills of a customer support service?

Customer support service professionals need strong communication skills to clearly convey information and empathize with customers. Problem-solving abilities are essential for resolving issues efficiently, while patience helps manage difficult interactions. Additionally, technical proficiency with support tools and a good understanding of the company's products or services are important for effective assistance.

What cities in Texas are hiring for Customer Support Service jobs?

Cities in Texas with the most Customer Support Service job openings:

Customer Support Service jobs near you
Infographic showing various Customer Support Service job openings in Texas as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,197 per year, or $17.9 per hour.

Customer Support-Insurance

The Woodlands, TX • On-site

Mellisa Ray Agency, Inc.
See more jobs at Mellisa Ray Agency, Inc.external

$39K/yr

Full-time

Re-posted 7 days ago

Job description

Position available for immediate hire
About the Role:
Mellisa Ray Agency, Inc. is looking for a motivated and detail-oriented Administrative Assistant & Customer Support Specialist to join our insurance team in The Woodlands, TX. This is a fantastic opportunity to grow your career in the insurance industry while making a real difference for our clients every day. If you thrive in a fast-paced office environment and love helping people, we want to hear from you!

Responsibilities:
  • Provide front-line customer support by answering inquiries via phone, email, and in-person regarding insurance policies and coverage
  • Maintain and update client records in agency management systems to ensure data integrity
  • Assist agents with administrative tasks including scheduling, document preparation, and correspondence
  • Handle billing inquiries and coordinate with insurance carriers on behalf of clients
  • Follow up with clients on outstanding documentation, payments, and policy renewals
  • Support daily office operations to ensure a smooth and professional client experience
Requirements:
  • Prior experience in an administrative, customer service, or insurance support role preferred
  • Excellent verbal and written communication skills with a professional, friendly demeanor
  • Strong organizational skills and ability to manage multiple tasks with attention to detail
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office software
  • Texas Property & Casualty or Life & Health insurance license is a plus (or willingness to obtain with Agency sponsorship)
  • Ability to work independently and as part of a collaborative team in a fast-paced environment
  • Reliable, punctual, and committed to delivering outstanding client service

About Us:
Mellisa Ray Agency, Inc. is a trusted independent insurance agency serving individuals, families, and businesses in Texas, Arkansas & Louisiana. Our clients rely on us for personalized coverage solutions and the kind of attentive service that 1-800 agencies simply can't match. We pride ourselves on building a supportive, team-oriented workplace where employees are valued and have real opportunities to grow and earn.