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Customer Support Service Jobs in Seattle, WA (NOW HIRING)

Travel Customer Support

Seattle, WA · Remote

$19.25 - $24.75/hr

Support the team with day-to-day travel service tasks. Qualifications: * Strong communication and customer service skills. * Comfortable using computers and online booking systems. * Ability to stay ...

Customer Support Manager

Algona, WA · On-site

$87K - $120K/yr

You'll be in the details, running the team day to day, monitoring support KPIs to catch issues early, and coaching representatives to deliver consistently great customer centric service at every ...

Customer Support Manager

Algona, WA · On-site

$87K - $120K/yr

You'll be in the details, running the team day to day, monitoring support KPIs to catch issues early, and coaching representatives to deliver consistently great customer centric service at every ...

The Customer Support Manager leads post-sale customer support operations, including new equipment installations, warranty service, field service, parts sales, and ongoing customer relationships. This ...

Customer Support Representative ALSO is seeking a Customer Support Representative that is looking ... Proven ability to work effectively with colleagues in sales, service, logistics, and product teams ...

Customer Support Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Feedback Collection - Actively seek customer feedback to improve our services and products. * Team ... You have proven experience in customer support or a related field. * You have familiarity with ...

Customer Support Representative

Seattle, WA · Remote

$16.50 - $22.25/hr

Ensure customer satisfaction with our products, services, support, and facilitate consistent positive interactions with our clients and partners. * Prioritize urgent and timesensitive issues and ...

Customer Support Associate

Seattle, WA · On-site

$15 - $20/hr

Cengage's portfolio of businesses supports student choice by providing a range of pathways that ... Are you dedicated to delivering a service experience that endears customers to proudly reference ...

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Customer Support Representative

Tacoma, WA · On-site

$875/wk (+ commission)

We are seeking a Customer Support Representative to join our team ... You will be responsible for helping customers by providing product and service information and ...

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Customer Support Representatives will be the first point of contact for customers looking to learn ... Proven ability to work effectively with colleagues in sales, service, logistics, and product teams ...

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We are seeking a Customer / Client Support Representative to join our team ... You will be responsible for helping customers by providing product and service information and ...

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Customer Support Representative

Seattle, WA · On-site

$18.25 - $24.75/hr

Feedback Collection - Actively seek customer feedback to improve our services and products. * Team ... You have proven experience in customer support or a related field. * You have familiarity with ...

Customer Support Representatives will be the first point of contact for customers looking to learn ... Proven ability to work effectively with colleagues in sales, service, logistics, and product teams ...

Customer Support Representative

Seattle, WA

$18.25 - $24.75/hr

Feedback Collection - Actively seek customer feedback to improve our services and products. * Team ... You have proven experience in customer support or a related field. * You have familiarity with ...

Customer Support Representative

Mukilteo, WA · On-site

$18 - $24.50/hr

Performs additional department-specific duties related to the CSR position. * Participates in special projects and performs other duties as required. SPECIFIC KNOWLEDGE & SKILLS: * Excellent ...

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Customer Support Service information

See Seattle, WA salary details

$13

$21

$32

How much do customer support service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer support service in Seattle, WA is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $23.80 per hour, depending on experience, location, and employer.

What is customer support service?

Customer support services refer to the assistance provided by a company to its customers before, during, and after they purchase or use its products or services. This support can be delivered through various channels such as phone, email, live chat, or social media. The goal of customer support is to resolve issues, answer questions, and ensure customer satisfaction, helping to build long-term relationships and loyalty. Effective customer support is crucial for maintaining a positive reputation and encouraging repeat business.

What are the key skills and qualifications needed to thrive as a customer support service professional?

To thrive in Customer Support Service, you need strong communication skills, problem-solving abilities, and a customer-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is typically required. Patience, active listening, and adaptability are standout soft skills for managing diverse customer inquiries and stressful situations. These skills and qualities are crucial to ensure effective issue resolution, customer satisfaction, and positive brand reputation.

What are some common challenges faced by customer support service professionals, and how can they be managed effectively?

Customer Support Service professionals often encounter challenges such as handling high volumes of inquiries, managing difficult customers, and resolving complex issues efficiently. To manage these challenges, it's important to develop strong communication skills, practice patience, and stay organized using support tools and ticketing systems. Regular training and collaboration with team members also help in sharing solutions and best practices, creating a supportive environment where team members learn from each other and continuously improve service quality.

What is the difference between Customer Support Service vs Customer Service Representative?

AspectCustomer Support ServiceCustomer Service Representative
CredentialsTypically no formal certifications required; good communication skillsSimilar; often no formal certifications, focus on communication skills
Work EnvironmentCall centers, online chat, email support, remote or on-siteRetail stores, call centers, online support, remote or on-site
Industry UsageCommon across tech, retail, telecom, and service industriesWidespread in retail, telecom, hospitality, and service sectors
Search & Comparison IntentOften compared for roles involving technical or product supportCompared for general customer interaction roles

Customer Support Service and Customer Service Representative roles share many similarities, including work environments and required skills. However, Customer Support Service often emphasizes technical or product-specific assistance, while Customer Service Representatives handle broader customer interactions. Both roles are vital in customer satisfaction and are frequently searched together by job seekers in the customer service industry.

What are the 5 skills of a customer support service?

Customer support service professionals need strong communication skills to clearly convey information and empathize with customers. Problem-solving abilities are essential for resolving issues efficiently, while patience helps manage difficult interactions. Additionally, technical proficiency with support tools and a good understanding of the company's products or services are important for effective assistance.
Infographic showing various Customer Support Service job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,437 per year, or $21.8 per hour.

Travel Customer Support

Seattle, WA • Remote

$19.25 - $24.75/hr

Full-time, Part-time

Posted 18 days ago


Job description

We are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You’ll provide timely and clear support to make sure customers have a positive travel experience, all from the comfort of home.

Responsibilities:

  • Assist customers with booking flights, hotels, and transportation.

  • Provide clear and friendly support through phone, email, or chat.

  • Answer basic travel questions and guide customers to the right options.

  • Update reservations and confirm details for accuracy.

  • Support the team with day-to-day travel service tasks.

Qualifications:

  • Strong communication and customer service skills.

  • Comfortable using computers and online booking systems.

  • Ability to stay organized and pay attention to detail.

  • Friendly, helpful, and patient with customers.

  • Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

  • Flexible schedule opportunities

  • Work from home

  • Training and growth potential

  • Supportive team environment