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Customer Support Service Jobs in Georgia (NOW HIRING)

Apptad

Customer Support

Augusta, GA · On-site

$16 - $20.50/hr

... services. • Experience in customer retention or sales and call center operations. • Prior ... experience in a call center environment is required. • Deliver excellent customer service over ...

Apptad, Inc.

Customer Support

Augusta, GA · On-site

$14 - $18/hr

... services. • Experience in customer retention or sales and call center operations. • Prior ... experience in a call center environment is required. • Deliver excellent customer service over ...

Ova Technologies

CSR role

Alpharetta, GA · On-site

$15.50 - $21.25/hr

Customer Support / Service Reports To: Customer Service Manager Employment Type: Full-Time / Part-Time Job Summary: We are looking for a dedicated and empathetic Customer Service Representative to ...

Blue Print Out

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

Customer Support Assistant Blue Print Out is a forward-thinking organization dedicated to ... Coordinate with internal departments to ensure effective service delivery. * Identify opportunities ...

Alphabe Insight Inc

Customer Support Manager

Atlanta, GA · On-site

$60K - $65K/yr

In this role, you will oversee a team of support agents, implement service strategies, and ensure that customers receive timely, effective, and respectful assistance. This is an excellent opportunity ...

Alphabe Insight Inc

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

Coordinate with internal departments to ensure effective service delivery. * Identify opportunities ... Basic knowledge of office tools and customer support systems (training provided). * Ability to work ...

Alphabe Insight Inc

Customer Support Assistant

Atlanta, GA · On-site

$49K - $52K/yr

Coordinate with internal departments to ensure effective service delivery. * Identify opportunities ... Basic knowledge of office tools and customer support systems (training provided). * Ability to work ...

Atosa USA, Inc.

Customer Support Technician

Flowery Branch, GA · On-site

$16.75 - $22.75/hr

The Customer Support Technician is responsible for providing technical support and outstanding customer service to ensure a seamless experience for our valued customers. This role involves managing ...

Autodesk, Inc.

Customer Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Experience in customer service, technical support, help desk support, SaaS support, or another customer-facing environment preferred. * Strong written and verbal communication skills, including the ...

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Customer Support Service information

See Georgia salary details

$10

$16

$23

How much do customer support service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer support service in Georgia is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.64 per hour, depending on experience, location, and employer.

What is customer support service?

Customer support services refer to the assistance provided by a company to its customers before, during, and after they purchase or use its products or services. This support can be delivered through various channels such as phone, email, live chat, or social media. The goal of customer support is to resolve issues, answer questions, and ensure customer satisfaction, helping to build long-term relationships and loyalty. Effective customer support is crucial for maintaining a positive reputation and encouraging repeat business.

What are the key skills and qualifications needed to thrive as a customer support service professional?

To thrive in Customer Support Service, you need strong communication skills, problem-solving abilities, and a customer-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is typically required. Patience, active listening, and adaptability are standout soft skills for managing diverse customer inquiries and stressful situations. These skills and qualities are crucial to ensure effective issue resolution, customer satisfaction, and positive brand reputation.

What are some common challenges faced by customer support service professionals, and how can they be managed effectively?

Customer Support Service professionals often encounter challenges such as handling high volumes of inquiries, managing difficult customers, and resolving complex issues efficiently. To manage these challenges, it's important to develop strong communication skills, practice patience, and stay organized using support tools and ticketing systems. Regular training and collaboration with team members also help in sharing solutions and best practices, creating a supportive environment where team members learn from each other and continuously improve service quality.

What is the difference between Customer Support Service vs Customer Service Representative?

AspectCustomer Support ServiceCustomer Service Representative
CredentialsTypically no formal certifications required; good communication skillsSimilar; often no formal certifications, focus on communication skills
Work EnvironmentCall centers, online chat, email support, remote or on-siteRetail stores, call centers, online support, remote or on-site
Industry UsageCommon across tech, retail, telecom, and service industriesWidespread in retail, telecom, hospitality, and service sectors
Search & Comparison IntentOften compared for roles involving technical or product supportCompared for general customer interaction roles

Customer Support Service and Customer Service Representative roles share many similarities, including work environments and required skills. However, Customer Support Service often emphasizes technical or product-specific assistance, while Customer Service Representatives handle broader customer interactions. Both roles are vital in customer satisfaction and are frequently searched together by job seekers in the customer service industry.

What are the 5 skills of a customer support service?

Customer support service professionals need strong communication skills to clearly convey information and empathize with customers. Problem-solving abilities are essential for resolving issues efficiently, while patience helps manage difficult interactions. Additionally, technical proficiency with support tools and a good understanding of the company's products or services are important for effective assistance.

What cities in Georgia are hiring for Customer Support Service jobs?

Cities in Georgia with the most Customer Support Service job openings:

Customer Support Service jobs near you
Infographic showing various Customer Support Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,712 per year, or $16.2 per hour.

Customer Support Service Manager

Alpharetta, GA • On-site

OVA.Work
See more jobs at OVA.Workexternal

Full-time

Re-posted 24 days ago

Job description

Job Summary:
OVA.Work is a company seeking a Customer Support Service Manager. The role involves managing customer support operations, ensuring data quality and security, and collaborating with data scientists and analysts to support data-driven initiatives.
Responsibilities:
• Designing efficient, secure data models (star/snowflake schemas).
• Managing data storage systems and ensuring data quality and security.
• Working with data scientists and analysts to support data-driven initiatives.
• Familiarity with workflow orchestration tools like Apache Airflow.
Qualifications:
Required:
• 3-5+ years of experience in data engineering, data warehousing, or software engineering roles.
• Extensive experience in designing, building, and maintaining robust, scalable data pipelines.
• Strong programming skills in Python, Java, or Scala for data processing and automation.
• Expert-level SQL skills for querying and manipulating data in relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Cassandra) databases.
• Hands-on experience with Apache Spark, Hadoop, Kafka, or similar frameworks for large-scale data processing.
• Experience with cloud services such as AWS (S3, EMR, Redshift), Azure (Data Factory, Data Lake), or GCP.
• Designing efficient, secure data models (star/snowflake schemas).
• Managing data storage systems and ensuring data quality and security.
• Working with data scientists and analysts to support data-driven initiatives.
• Familiarity with workflow orchestration tools like Apache Airflow.
• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related quantitative field.
Preferred:
• Experience with containerization tools (Docker, Kubernetes).
• Knowledge of data visualization tools (Tableau, Power BI).
• Certifications in cloud platforms (AWS, GCP) or big data technologies.
Company:
OVA is the most advanced Automated, Intelligent, intuitive On-boarding platform for Staffing Firms of all sizes. Founded in 2018, the company is headquartered in Alpharetta, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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