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Customer Success Program Jobs in Encinitas, CA (NOW HIRING)

Program Leader Critical Industries

Carlsbad, CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Drive exceptional customer outcomes and strategic account success by overseeing end-to-end program execution, strengthening executive customer relationships, mitigating risks, and ensuring alignment ...

Build and improve CX processes, frameworks, and tools specific to WFS and ASO experience programs * Partner with Customer Success, Product, Risk, and WFS delivery teams to ensure service design ...

Staff Program Manager

San Diego, CA · On-site

$150K - $203K/yr

Come join the Intuit Expert Network Team as a Staff Program Manager driving readiness for changes impacting our customer success expert ecosystem. Our AI-driven platform and network of Intuit experts ...

Staff Program Manager

San Diego, CA · On-site

$150K - $203K/yr

Come join the Intuit Expert Network Team as a Staff Program Manager driving readiness for changes impacting our customer success expert ecosystem. Our AI-driven platform and network of Intuit experts ...

Overview Come join the Intuit Expert Network Team as a Staff Program Manager driving readiness for changes impacting our customer success expert ecosystem. Our AI-driven platform and network of ...

Loan Originator Success Manager

San Diego, CA · On-site

$95K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... customer success function * 2+ years of direct people management experience leading a support ... Demonstrated track record of designing or improving onboarding programs, support workflows, or ...

Director of Customer Support

Poway, CA · On-site

$150K - $165K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop programs that increase service revenue while enhancing customer value. * Monitor service ... Demonstrated success building and improving customer support organizations. Technical ...

Showing results 41-60

Customer Success Program information

See Encinitas, CA salary details

$12

$26

$50

How much do customer success program jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer success program in Encinitas, CA is $26.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $27.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a customer success program role, and why are they important?

To thrive in a Customer Success Program role, you need a strong understanding of customer relationship management, product knowledge, and problem-solving abilities, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Exceptional communication, empathy, and proactive collaboration are vital soft skills that help build trust and drive customer satisfaction. These skills are essential for ensuring customer retention, fostering loyalty, and achieving business growth through positive customer experiences.

What is the difference between Customer Success Program vs Customer Success Manager?

AspectCustomer Success ProgramCustomer Success Manager
Primary RoleDevelops and manages customer success initiatives, programs, and strategies at an organizational levelManages individual customer accounts to ensure satisfaction and retention
FocusProgram development, process improvement, and overall customer success metricsCustomer relationship management, onboarding, and support
CredentialsOften requires experience in customer success, project management, or related fieldsTypically requires experience in customer service, account management, or sales
Work EnvironmentCross-functional teams, strategic planning sessions, customer success departmentsDirect interaction with customers, account teams, and support staff

In summary, a Customer Success Program focuses on creating and managing customer success initiatives at an organizational level, while a Customer Success Manager handles individual customer relationships to ensure satisfaction and retention.

How does a customer success program professional typically collaborate with other departments to enhance the client experience?

Customer Success Program professionals work closely with teams such as Sales, Product, and Support to ensure that clients achieve their desired outcomes. They often relay client feedback to the Product team for improvements, coordinate with Sales to align on client goals, and partner with Support to resolve any technical issues promptly. This cross-functional collaboration is essential for addressing customer needs holistically and fostering long-term relationships. Regular meetings and clear communication channels are key to this collaborative effort.

What is a customer success program?

A Customer Success Program is a structured approach that companies use to help their customers achieve their desired outcomes while using the company's products or services. It involves proactive communication, support, and guidance to ensure customer satisfaction, retention, and growth. Customer Success Programs often include onboarding, training, regular check-ins, and feedback loops to build strong, long-term relationships with customers.

What are popular job titles related to Customer Success Program jobs in Encinitas, CA?

For Customer Success Program jobs in Encinitas, CA, the most frequently searched job titles are:

What job categories do people searching Customer Success Program jobs in Encinitas, CA look for?

The top searched job categories for Customer Success Program jobs in Encinitas, CA are:

What cities near Encinitas, CA are hiring for Customer Success Program jobs?

Cities near Encinitas, CA with the most Customer Success Program job openings:

Infographic showing various Customer Success Program job openings in Encinitas, CA as of June 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,101 per year, or $26 per hour.

Full-time

Re-posted 12 days ago


Job description

|
Posting Details
Posting Details (Default Section)
Closing Date:
Open Until Filled
Yes
Classification Title
Student Success Specialist
Working Title
Recruitment Limits
Location
District Wide
Pay Information
Click for the hourly pay rate.
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Bargaining Unit
AFT - NANCE
Range
No Response
Department
District Wide
The Position
FUNCTION: Under the direction of an assigned supervisor, serve as a central resource to educate prospective students about the outstanding support service programs available to them through information dissemination, advising and programming.
Click for description
If you would like to open the link in a different tab or window, right click and select the option.
Major Responsibilities
Varies upon assignment.
Qualifications
REQUISITE TRAINING AND EXPERIENCE AND ABILITIES INCLUDE: Understand and follow technical oral and written instructions.
Desired Qualifications
Licenses/Certificates/Credentials:
Commitment to Diversity:
All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Working Conditions
Varies upon assignment.
Special Instructions to Applicants:
Conditions of Employment:
SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT:
Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment);
Have fingerprints taken by a Live Scan computer at the district's expense (Clearance must be received prior to first day of employment); AND
Present original documents for proof of eligibility to work in the United States.
Posting Number
NC00301