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Customer Success Manager Remote Jobs in Encinitas, CA

Nationwide Remote - Remote, CA 92121Salary Range: $70,000.00 - $80,000.00 Salary/year CARET brings ... Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue ...

Requirements * 2+ years in Customer Success or Strategic Account Management in SaaS, focused on Mid ... Find your perfect rhythm with our hybrid model - 3 days on-site and 2 days remote working. * We ...

Customer Success Manager

San Diego, CA · On-site +1

$70K - $80K/yr

Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting . You will act as a strategic partner to ...

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

For REMOTE roles, use this verbiage: We're excited to consider remote candidates for this role ... Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

Customer Success Manager Remote information

See Encinitas, CA salary details

$34.9K

$89.2K

$150.4K

How much do customer success manager remote jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer success manager remote in Encinitas, CA is $89,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $106,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.

What job categories do people searching Customer Success Manager Remote jobs in Encinitas, CA look for?

The top searched job categories for Customer Success Manager Remote jobs in Encinitas, CA are:

What cities near Encinitas, CA are hiring for Customer Success Manager Remote jobs?

Cities near Encinitas, CA with the most Customer Success Manager Remote job openings:

Infographic showing various Customer Success Manager Remote job openings in Encinitas, CA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $89,218 per year, or $42.9 per hour.

Customer Success Manager

CARET

San Diego, CA • Remote

$80K/mo

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Job DetailsJob Location: Nationwide Remote - Remote, CA 92121Salary Range: $70,000.00 - $80,000.00 Salary/year   CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.   Our team-defined values guide how we show up for each other, for our partners, and for our customers:   \tWe succeed together. \tWe embrace progress. \tWe care big. \tWe create space. Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting. You will act as a strategic partner to customers while driving measurable business outcomes and increasing account value. Key Responsibilities Account Growth & Hunting \tProactively identify, develop, and close upsell, cross-sell, and expansion opportunities within existing accounts \tBuild and execute account growth plans aligned to customer goals and company revenue targets \tContinuously “hunt” for new use cases, departments, and stakeholders to expand product adoption \tPartner with Sales to convert expansion pipeline into closed revenue \tOwn and manage a book of business with a growth quota or expansion target Customer Success & Relationship Management \tServe as the trusted advisor to customers, ensuring alignment between their goals and product capabilities \tBuild strong relationships with key stakeholders and decision-makers \tDrive product adoption, engagement, and long-term value realization \tConduct regular business reviews focused on both performance and growth opportunities Retention & Risk Management \tMonitor customer health and proactively mitigate churn risk \tDevelop and execute retention strategies for at-risk accounts \tEnsure renewal readiness while positioning expansion opportunities Cross-Functional Collaboration \tPartner with Sales, Marketing, Product, and Support teams to drive customer outcomes and growth \tProvide customer feedback to influence product roadmap and go-to-market strategies Qualifications \t3–7+ years in Customer Success, Account Management, or Sales roles within a SaaS or technology environment \tProven track record of carrying and exceeding expansion or revenue targets \tStrong hunting mindset with the ability to uncover and close growth opportunities \tExperience managing complex accounts and multi-threaded relationships \tExcellent communication, negotiation, and presentation skills \tData-driven approach with the ability to identify trends and opportunities within accounts Benefits:   \tFlexible PTO \tMedical, Dental, Paid Sick Days, Vision, and Supplemental Coverage \tFlexible Spending Account \tHealth Savings Account \t401(k) match If you are not sure that every qualification on the list above describes you exactly, we\'d still love to hear from you! We value people with unique backgrounds, experiences, and skillsets. If you’re passionate about having a significant impact and shaping the foundations of a rapidly growing product, please apply!    Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer. The compensation information below is provided in compliance with job posting disclosure requirements. Pay range: $70,000-$80,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs. Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance. #LI-Remote  #LI-ST1  Qualifications