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Customer Success Manager Remote Jobs in Encinitas, CA

SOLV Energy

Contracts Manager (Remote)

San Diego, CA · On-site +1

$94K - $126K/yr

... with SOLV's customers and across the organization. * Collaborate with cross-functional teams ... Own and manage, and improve the contract management process and system, ensuring accurate ...

Viasat, Inc.

Technical Account Manager

Carlsbad, CA · On-site +1

$176K - $264K/yr

You will partner closely with Product, Operations, and Customer Success Manager to ensure outstanding service performance, drive adoption of new capabilities, and identify opportunities for growth.

BK Behavior

Remote BCBA | LBA Sponsored

San Diego, CA · Remote

$78K - $96K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

BK Behavior

Remote BCBA | LBA Sponsored

San Diego, CA · On-site +1

$78K - $96K/yr

... provide remote Applied Behavior Analysis (ABA) services to children and families across multiple ... A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Encinitas, CA

Customer Success Manager Remote information

See Encinitas, CA salary details

$34.9K

$89.2K

$150.4K

How much do customer success manager remote jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success manager remote in Encinitas, CA is $89,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $106,300.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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What job categories do people searching Customer Success Manager Remote jobs in Encinitas, CA look for?

The top searched job categories for Customer Success Manager Remote jobs in Encinitas, CA are:

What cities near Encinitas, CA are hiring for Customer Success Manager Remote jobs?

Cities near Encinitas, CA with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Encinitas, CA as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $89,218 per year, or $42.9 per hour.

Customer Success Manager

AbacusNext

San Diego, CA • On-site, Remote

$70K - $80K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.
Our team-defined values guide how we show up for each other, for our partners, and for our customers:
  • We succeed together.
  • We embrace progress.
  • We care big.
  • We create space.
Overview
We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting. You will act as a strategic partner to customers while driving measurable business outcomes and increasing account value.
Key Responsibilities
Account Growth & Hunting
  • Proactively identify, develop, and close upsell, cross-sell, and expansion opportunities within existing accounts
  • Build and execute account growth plans aligned to customer goals and company revenue targets
  • Continuously "hunt" for new use cases, departments, and stakeholders to expand product adoption
  • Partner with Sales to convert expansion pipeline into closed revenue
  • Own and manage a book of business with a growth quota or expansion target
Customer Success & Relationship Management
  • Serve as the trusted advisor to customers, ensuring alignment between their goals and product capabilities
  • Build strong relationships with key stakeholders and decision-makers
  • Drive product adoption, engagement, and long-term value realization
  • Conduct regular business reviews focused on both performance and growth opportunities
Retention & Risk Management
  • Monitor customer health and proactively mitigate churn risk
  • Develop and execute retention strategies for at-risk accounts
  • Ensure renewal readiness while positioning expansion opportunities
Cross-Functional Collaboration
  • Partner with Sales, Marketing, Product, and Support teams to drive customer outcomes and growth
  • Provide customer feedback to influence product roadmap and go-to-market strategies
Qualifications
  • 3-7+ years in Customer Success, Account Management, or Sales roles within a SaaS or technology environment
  • Proven track record of carrying and exceeding expansion or revenue targets
  • Strong hunting mindset with the ability to uncover and close growth opportunities
  • Experience managing complex accounts and multi-threaded relationships
  • Excellent communication, negotiation, and presentation skills
  • Data-driven approach with the ability to identify trends and opportunities within accounts

Benefits:
  • Flexible PTO
  • Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
  • Flexible Spending Account
  • Health Savings Account
  • 401(k) match

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! We value people with unique backgrounds, experiences, and skillsets. If you're passionate about having a significant impact and shaping the foundations of a rapidly growing product, please apply!
Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer.
The compensation information below is provided in compliance with job posting disclosure requirements.
Pay range: $70,000-$80,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.
Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.
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