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Customer Success Associate Jobs in Encinitas, CA

Juno Inc

Customer Success Manager

San Diego, CA · On-site

  • Medical

  • Dental

  • Vision

Customer Success Manager Juno is the tax technology platform building authentic, lasting relationships between tax professionals and clients. By combining innovative automation with empathetic ...

Filtrous

Customer Success Representative

Poway, CA · On-site

  • Medical

  • Life

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

Filtrous

Customer Success Representative

Poway, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Representative Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The real value is ...

AbacusNext

Customer Success Manager

San Diego, CA · On-site +1

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting . You will act as a strategic partner to ...

Tractian

Customer Success Manager

San Diego, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

PracticeTek

Director, Customer Success

San Diego, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Operational Leadership & Team Performance Lead and scale a 50+ person Customer Success Operations and Professional Services team across onboarding, support, retention, and digital service delivery ...

Workiz Inc.

Customer Success Manager

San Diego, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Requirements * 2+ years in Customer Success or Strategic Account Management in SaaS, focused on Mid-Market or Commercial accounts * Proven track record owning NRR and GRR across a $8K-$40K+ ACV ...

PracticeTek

Manager, Customer Success

San Diego, CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues, escalate trends, and improve the customer journey * Monitor support metrics and team performance ...

Tractian

Customer Success Manager

San Diego, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

PracticeTek

Manager, Customer Success

San Diego, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues, escalate trends, and improve the customer journey * Monitor support metrics and team performance ...

PracticeTek

Manager, Customer Success

San Diego, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner cross-functionally with Product, Engineering, and Customer Success to resolve issues, escalate trends, and improve the customer journey * Monitor support metrics and team performance ...

Qoria

Portfolio Customer Success Manager

San Diego, CA · On-site

$15K - $20K/mo

The Portfolio Customer Success Manager role is vital to our company's success. You will build relationships with customers, proactively solve their problems, enhance customers usage through data ...

Qoria

Portfolio Customer Success Manager

San Diego, CA · On-site

$65K - $75K/yr

The Portfolio Customer Success Manager role is vital to our company's success. You will build relationships with customers, proactively solve their problems, enhance customers usage through data ...

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Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Encinitas, CA

Customer Success Associate information

See Encinitas, CA salary details

$19.9K

$56.9K

$99.9K

How much do customer success associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer success associate in Encinitas, CA is $56,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $70,400.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Encinitas, CA?

The most popular types of Customer Success jobs in Encinitas, CA are:

What job categories do people searching Customer Success Associate jobs in Encinitas, CA look for?

The top searched job categories for Customer Success Associate jobs in Encinitas, CA are:

What cities near Encinitas, CA are hiring for Customer Success Associate jobs?

Cities near Encinitas, CA with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Encinitas, CA as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $56,917 per year, or $27.4 per hour.

Customer Success Associate

McQuade Organization

San Diego, CA • On-site

Full-time

Re-posted 26 days ago

Job description

Responsibilities

Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.

What We’re Looking For:

• Strong communication and people skills.

• A customer-first mindset and a desire to make a positive impact.

• A proactive attitude and adaptability to work in a fast-paced environment.

• Sales or customer service experience is a plus, but not required – we’ll train you!

Apply