As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers ...
As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers ...
As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers ...
As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers ...
As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers ...
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As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers ...
As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers ...
As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers ...
Our talented team of customer service, sales and marketing professionals represent our clients with ... The management team at Walker Retail Solutions offers an environment where our employee's ideas are ...
Our talented team of customer service, sales and marketing professionals represent our clients with ... The management team at Walker Retail Solutions offers an environment where our employee's ideas are ...
... success, and fostering a skilled and professional staff. This position is within the Office of ... Supervision is received from an IT Statewide Manager or higher-level authority. Other reporting ...
... success, and fostering a skilled and professional staff. This position is within the Office of ... Supervision is received from an IT Statewide Manager or higher-level authority. Other reporting ...
IT Statewide Senior Program Manager 1 (PMO 50695878)
Baton Rouge, LA · On-site
$5K - $10K/mo
... success, and fostering a skilled and professional staff. This position is within the Office of ... Administering a program that provides federal funds to help Louisiana residents recover from a ...
IT Statewide Senior Program Manager 1 (PMO 50695878)
Baton Rouge, LA · On-site
$5K - $10K/mo
... success, and fostering a skilled and professional staff. This position is within the Office of ... Administering a program that provides federal funds to help Louisiana residents recover from a ...
Customer Service Representative
Baton Rouge, LA · On-site
$15/hr
... program. * Access to a robust learning management system, full of e-learning modules to help boost ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Baton Rouge, LA · On-site
$15/hr
... program. * Access to a robust learning management system, full of e-learning modules to help boost ... Maximize customer success by offering personalized financial services that fit their lifestyle.
... program. * Access to a robust learning management system, full of e-learning modules to help boost ... Maximize customer success by offering personalized financial services that fit their lifestyle.
... program. * Access to a robust learning management system, full of e-learning modules to help boost ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Baton Rouge, LA · On-site
$15/hr
... program. * Access to a robust learning management system, full of e-learning modules to help boost ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Customer Service Representative
Baton Rouge, LA · On-site
$15/hr
... program. * Access to a robust learning management system, full of e-learning modules to help boost ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Deputy Program Director
Baton Rouge, LA · On-site
$111K/yr
The Deputy Program Director supports the Program Director in the day-to-day management and ... quality, and customer service. • Support workforce planning to meet production demands.
Deputy Program Director
Baton Rouge, LA · On-site
$111K/yr
The Deputy Program Director supports the Program Director in the day-to-day management and ... quality, and customer service. • Support workforce planning to meet production demands.
... program. * Access to a robust learning management system, full of e-learning modules to help boost ... Maximize customer success by offering personalized financial services that fit their lifestyle.
... program. * Access to a robust learning management system, full of e-learning modules to help boost ... Maximize customer success by offering personalized financial services that fit their lifestyle.
Use performance reporting to support customer success stories and improvements. * Collaboration ... Previous experience in territory management and B2B account management preferred * Strong ...
Use performance reporting to support customer success stories and improvements. * Collaboration ... Previous experience in territory management and B2B account management preferred * Strong ...
Lead and manage Program Controls staff, including recruitment, supervision, assignments, and ... success. * Provide expert oversight and guidance to program and project controls teams to ensure ...
Lead and manage Program Controls staff, including recruitment, supervision, assignments, and ... success. * Provide expert oversight and guidance to program and project controls teams to ensure ...
ADMINISTRATIVE PROGRAM MANAGER 1 (CORRESPONDENCE PROCESSING UNIT)
Baton Rouge, LA · On-site
$3K - $7K/mo
... customer service, driving operational excellence, and supporting access to essential healthcare ... evaluate program effectiveness, and provide recommendations to management. • Lead special ...
ADMINISTRATIVE PROGRAM MANAGER 1 (CORRESPONDENCE PROCESSING UNIT)
Baton Rouge, LA · On-site
$3K - $7K/mo
... customer service, driving operational excellence, and supporting access to essential healthcare ... evaluate program effectiveness, and provide recommendations to management. • Lead special ...
ADMINISTRATIVE PROGRAM MANAGER 1 (CORRESPONDENCE PROCESSING UNIT)
Baton Rouge, LA · On-site
$3K - $7K/mo
... customer service, driving operational excellence, and supporting access to essential healthcare ... evaluate program effectiveness, and provide recommendations to management. Lead special projects ...
ADMINISTRATIVE PROGRAM MANAGER 1 (CORRESPONDENCE PROCESSING UNIT)
Baton Rouge, LA · On-site
$3K - $7K/mo
... customer service, driving operational excellence, and supporting access to essential healthcare ... evaluate program effectiveness, and provide recommendations to management. Lead special projects ...
... program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities * Develop and implement an office success plan ...
... program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities * Develop and implement an office success plan ...
Branch Manager I
Baton Rouge, LA · On-site
... to help our customers win. We know that our associates are the key to this success, and our ... Lucrative Associate Referral Program * Company Apparel and Work Boot Vouchers * Opportunity for ...
Branch Manager I
Baton Rouge, LA · On-site
... to help our customers win. We know that our associates are the key to this success, and our ... Lucrative Associate Referral Program * Company Apparel and Work Boot Vouchers * Opportunity for ...
... to help our customers win. We know that our associates are the key to this success, and our ... Lucrative Associate Referral Program * Company Apparel and Work Boot Vouchers * Opportunity for ...
... to help our customers win. We know that our associates are the key to this success, and our ... Lucrative Associate Referral Program * Company Apparel and Work Boot Vouchers * Opportunity for ...
Customer Accounts Manager
$13.50 - $14.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Accounts Manager
$13.50 - $14.25/hr
Skills for Success Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership ...
Customer Success Program Manager information
See Baton Rouge, LA salary details
$25.5K - $33.2K
4% of jobs
$33.2K - $40.8K
10% of jobs
$46.2K is the 25th percentile. Wages below this are outliers.
$40.8K - $48.5K
16% of jobs
$48.5K - $56.2K
15% of jobs
The median wage is $59.1K / yr.
$56.2K - $63.8K
14% of jobs
$63.8K - $71.5K
14% of jobs
$73.6K is the 75th percentile. Wages above this are outliers.
$71.5K - $79.2K
10% of jobs
$79.2K - $86.8K
10% of jobs
$86.8K - $94.5K
4% of jobs
$94.5K - $102.2K
2% of jobs
$102.2K - $109.8K
2% of jobs
$25.5K
$65.2K
$109.8K
How much do customer success program manager jobs pay per year?
What is a CSM salary?
What jobs pay 2000 a day?
What is a Customer Success Program Manager?
What is the difference between Customer Success Program Manager vs Customer Success Manager?
| Aspect | Customer Success Program Manager | Customer Success Manager |
|---|---|---|
| Responsibilities | Oversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retention | Builds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs |
| Required Skills | Program management, strategic planning, cross-functional collaboration | Customer relationship management, communication, problem-solving |
| Work Environment | Typically in a team managing multiple accounts or programs within SaaS or tech companies | Direct interaction with clients, often in customer-facing roles within similar industries |
The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.
What does a customer success program manager do?
Do CSMs make good money?
What are the key skills and qualifications needed to thrive as a Customer Success Program Manager, and why are they important?
How does a Customer Success Program Manager typically collaborate with cross-functional teams to drive customer outcomes?
Full-time
Posted 10 days ago
Job description
Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 400 locations across 21 states, leading our industry through excellence, innovation, and growth. Don't let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description
At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.
Responsibilities include (but are not limited to):
- Consistently creating results for customers, teammates and the company
- Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
- Scheduling service appointments and answering questions in person and on the telephone
- Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
- Providing the customer with a positive experience
- Ensuring our company's high level of expectations are met, maintained, and exceeded
- Involvement in every aspect of the store operation
- Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
- Ability to step in when necessary to take on additional duties
Qualifications
We are looking for:
- High level of motivation with hands-on management skills
- Top-notch customer service skills with a desire to build long term trust and relationships with our customers
- Effective communication and interpersonal skills
- Automotive experience helpful but not required
Additional Information
All information will be kept confidential according to EEO guidelines.
Physical Requirements:
- Prolonged periods of standing, stooping, and bending
- At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
- Requires working at a production rate pace entailing the constant pushing and/or pulling of materials
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.