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Customer Success Manager Remote Edtech Jobs in Baton Rouge, LA

HMG Careers

Sales Manager Remote

Baton Rouge, LA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Saint Gabriel, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Benefits Advisor

Baton Rouge, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Erwinville, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Convent, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Success Edtech JobsCustomer Success Manager Remote Edtech JobsCustomer Success Manager Remote Edtech Jobs in Baton Rouge, LA

Customer Success Manager Remote Edtech information

See Baton Rouge, LA salary details

$31.2K

$79.8K

$134.4K

How much do customer success manager remote edtech jobs pay per year?

As of Aug 29, 2026, the average yearly pay for customer success manager remote edtech in Baton Rouge, LA is $79,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $95,100.00 per year, depending on experience, location, and employer.

What does a customer success manager do in a remote Edtech company?

A Customer Success Manager (CSM) in a remote Edtech company is responsible for ensuring that educational institutions or individual users achieve their desired outcomes while using the company's digital learning products and services. They onboard new clients, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. Working remotely, they utilize digital communication tools to build strong relationships, gather feedback, and collaborate with internal teams to improve the product experience.

How does a customer success manager in remote Edtech typically collaborate with product and support teams to enhance the user experience?

As a remote Customer Success Manager in Edtech, you will regularly coordinate with both product and support teams to relay customer feedback, report common user issues, and advocate for feature improvements that address real classroom needs. Collaboration often involves virtual meetings, shared project management tools, and ongoing communication to ensure that customer insights are incorporated into product updates and support strategies. This cross-functional teamwork is essential for driving user satisfaction and ensuring that educators and learners achieve their desired outcomes with the platform.

What are the key skills and qualifications needed to thrive as a customer success manager in a remote Edtech role, and why are they important?

To thrive as a Customer Success Manager in remote edtech, you need expertise in client relationship management, a solid understanding of educational technology products, and often a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and virtual meeting tools is typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and guiding clients in a remote setting. These skills ensure customer satisfaction, drive product adoption, and foster long-term partnerships crucial to the success of both clients and the company.

What is the difference between Customer Success Manager Remote Edtech vs Customer Support Specialist Remote Edtech?

AspectCustomer Success Manager Remote EdtechCustomer Support Specialist Remote Edtech
Primary RoleBuilds long-term relationships, onboarding, and retention of clientsProvides technical assistance and resolves user issues
Required SkillsCustomer relationship management, communication, onboardingTechnical troubleshooting, communication, problem-solving
Work EnvironmentClient-facing, proactive engagement, strategic focusHelp desk, reactive support, technical troubleshooting
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction in the Edtech industry, the Customer Success Manager focuses on proactive relationship building and retention, whereas the Customer Support Specialist handles reactive technical issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Customer Success Manager Remote Edtech jobs in Baton Rouge, LA?

For Customer Success Manager Remote Edtech jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Remote Edtech jobs in Baton Rouge, LA look for?

The top searched job categories for Customer Success Manager Remote Edtech jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Customer Success Manager Remote Edtech jobs?

Cities near Baton Rouge, LA with the most Customer Success Manager Remote Edtech job openings:

Customer Success Manager Remote Edtech jobs near you
Infographic showing various Customer Success Manager Remote Edtech job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $79,761 per year, or $38.3 per hour.

Remote Client Success Specialist | Customer Service | Work From Home | Weekly Pay

AO Globe Life

Baton Rouge, LA • On-site, Remote

Full-time

Medical, Life

Posted 19 days ago

Job description

Remote Client Success Specialist / Customer Service / Work From Home / Weekly Pay
Company: Globe Life AO
Location: 100% Remote (United States)
Job Type: Full-Time | Flexible Schedule | Training Provided
Build a Career Helping Families While Working From Home
Looking for a remote career where you can grow professionally, help others, and enjoy the flexibility of working from home?
Globe Life AO is seeking motivated Remote Client Success Specialists to provide exceptional customer service while helping working families understand their life, accident, and supplemental health insurance benefits. You'll connect with clients through scheduled Zoom and phone appointments, guide them through the enrollment process, answer questions, and build long-term relationships.
Whether you're launching a new career or bringing experience from another industry, we provide comprehensive training, mentorship, and licensing guidance to help you succeed.
• 100% Remote Work
• Qualified Leads Provided - No Cold Calling
• Full Training & Mentorship
• Leadership Opportunities Based on Performance
What You'll Do
  • Meet with clients virtually using Zoom and phone.
  • Welcome and onboard new clients through the enrollment process.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Answer client questions and provide outstanding customer service.
  • Recommend personalized solutions based on each client's needs.
  • Build long-term client relationships through trust and professionalism.
  • Maintain accurate documentation while ensuring compliance with company and state regulations.
  • Participate in weekly coaching, mentorship, and professional development.
Why Join Globe Life AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a work schedule that fits your lifestyle and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with performance-based incentives and long-term earning opportunities.
🎓 Comprehensive Training
Receive virtual onboarding, licensing guidance, one-on-one coaching, and continuous professional development.
📈 Career Growth
Advance into leadership opportunities through mentorship, performance, and ongoing development.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Development
  • Career Advancement
  • OPEIU Local 277 Union Representation (where applicable)
Recognition & Incentives
Top performers may qualify for company-sponsored incentive trips, leadership conferences, recognition programs, and team-building events.
Who We're Looking For
  • Strong communication and active listening skills.
  • Customer-focused mindset with a passion for helping others.
  • Positive attitude and willingness to learn.
  • Self-motivated, dependable, and organized.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.

Experience in customer service, retail, hospitality, healthcare, banking, education, administration, military, client success, or sales is welcomed-but not required.
Why Globe Life AO?
For more than 70 years, Globe Life AO has proudly served working families, veterans, labor union members, credit union members, and their families by providing trusted insurance solutions and exceptional client service.
Our mission is simple:
Protect Every Child. Serve All Working People.
We believe in promoting from within and investing in our people through mentorship, professional development, and long-term career opportunities.
Interview Process
All interviews are conducted virtually through Zoom, providing a convenient and professional hiring experience.
Ready to Build Your Future?
If you're looking for a rewarding remote customer service career where you can help families, develop professionally, and enjoy the flexibility of working from home, we'd love to hear from you.
Apply today and begin your journey with Globe Life AO.
Applicants must be physically located in and legally authorized to work in the United States.Globe Life AO
Work From Home. Help Families. Grow Your Career.

Apply