Customer Success Manager
Palm Beach, FL · On-site
As a Customer Success Manager you are the first person our customers meet when they join Compass ... office management, hospitality, or operations * Previous experience in real estate a plus
Customer Success Manager
Palm Beach, FL · On-site
As a Customer Success Manager you are the first person our customers meet when they join Compass ... office management, hospitality, or operations * Previous experience in real estate a plus
Customer Success Manager
Palm Beach, FL · On-site
As a Customer Success Manager you are the first person our customers meet when they join Compass ... office management, hospitality, or operations * Previous experience in real estate a plus
Customer Success Manager
Palm Beach, FL · On-site
As a Customer Success Manager you are the first person our customers meet when they join Compass ... office management, hospitality, or operations * Previous experience in real estate a plus
Build and execute account success plans aligned to each customer's operational and business goals ... Comfort managing multi-stakeholder relationships, from field superintendents to VP- and C-level ...
Build and execute account success plans aligned to each customer's operational and business goals ... Comfort managing multi-stakeholder relationships, from field superintendents to VP- and C-level ...
As a Customer Success Manager (CSM), you will be responsible for understanding our customers' needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the ...
As a Customer Success Manager (CSM), you will be responsible for understanding our customers' needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities Managing and growing relationships with key customers ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Quick apply
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
EdTech Customer Success Manager
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
EdTech Customer Success Manager
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Specialist
West Palm Beach, FL · On-site +1
As a Customer Success Specialist, you will build strong client relationships, coordinate with ... Collaborate with internal departments, including Operations, Project Management, IT, and Recruiting ...
Customer Success Specialist
West Palm Beach, FL · On-site +1
As a Customer Success Specialist, you will build strong client relationships, coordinate with ... Collaborate with internal departments, including Operations, Project Management, IT, and Recruiting ...
... system for managing material requests, purchase orders, vendor collaboration, and invoice ... Build and execute account success plans aligned to each customer's operational and business goals.
... system for managing material requests, purchase orders, vendor collaboration, and invoice ... Build and execute account success plans aligned to each customer's operational and business goals.
Customer Success Associate SubBase is a centralized technology platform simplifying outdated workflows in construction materials management. Say goodbye to the days of fumbling through manual, paper ...
Customer Success Associate SubBase is a centralized technology platform simplifying outdated workflows in construction materials management. Say goodbye to the days of fumbling through manual, paper ...
Customer Success Leader
$75K - $105K/yr
Leverage strong operational performance and customer service outcomes to expand services into new ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...
Customer Success Leader
$75K - $105K/yr
Leverage strong operational performance and customer service outcomes to expand services into new ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...
Customer Success Leader
$75K - $105K/yr
Leverage strong operational performance and customer service outcomes to expand services into new ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...
Customer Success Leader
$75K - $105K/yr
Leverage strong operational performance and customer service outcomes to expand services into new ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...
Customer Success Leader
Fort Lauderdale, FL · On-site
$75K - $105K/yr
Leverage strong operational performance and customer service outcomes to expand services into new ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...
Customer Success Leader
Fort Lauderdale, FL · On-site
$75K - $105K/yr
Leverage strong operational performance and customer service outcomes to expand services into new ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...
Customer Success Leader
Fort Lauderdale, FL · On-site
$75K - $105K/yr
Leverage strong operational performance and customer service outcomes to expand services into new ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...
Customer Success Leader
Fort Lauderdale, FL · On-site
$75K - $105K/yr
Leverage strong operational performance and customer service outcomes to expand services into new ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...
Customer Success Lead
Fort Lauderdale, FL · On-site +1
As a Customer Success Lead (CSL), you will be responsible for building relationships and ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...
Customer Success Lead
Fort Lauderdale, FL · On-site +1
As a Customer Success Lead (CSL), you will be responsible for building relationships and ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...
Start managing your materials across all projects and vendors with ease. SubBase is not just a ... About the role Subbase is looking for a Customer Success Associate to support our enterprise ...
Start managing your materials across all projects and vendors with ease. SubBase is not just a ... About the role Subbase is looking for a Customer Success Associate to support our enterprise ...
Customer Success Leader
Fort Lauderdale, FL · On-site
$75K - $98K/yr
Leverage strong operational performance and customer service outcomes to expand services into new ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...
Customer Success Leader
Fort Lauderdale, FL · On-site
$75K - $98K/yr
Leverage strong operational performance and customer service outcomes to expand services into new ... Strong time management and organizational abilities * In-depth knowledge of sales principles ...
Ensure a seamless transition and setup for services or products related to Managed WiFi ... finance operations. * Facilitate internal and external meetings to ensure customers are ...
Ensure a seamless transition and setup for services or products related to Managed WiFi ... finance operations. * Facilitate internal and external meetings to ensure customers are ...
Customer Success Operations Manager information
See Boca Raton, FL salary details
$42.2K - $50.1K
3% of jobs
$50.1K - $57.9K
0% of jobs
$57.9K - $65.8K
3% of jobs
$65.8K - $73.6K
2% of jobs
$73.6K - $81.5K
2% of jobs
$81.5K - $89.3K
3% of jobs
$89.3K - $97.2K
1% of jobs
$97.2K - $105K
1% of jobs
$105K - $112.9K
0% of jobs
$112.9K - $120.7K
1% of jobs
$121.5K is the 25th percentile. Wages below this are outliers.
$120.7K - $128.6K
83% of jobs
$42.2K
$117.4K
$128.6K
How much do customer success operations manager jobs pay per year?
As of Aug 12, 2026, the average yearly pay for customer success operations manager in Boca Raton, FL is $117,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,200.00 and $127,200.00 per year, depending on experience, location, and employer.
What is the difference between Customer Success Operations Manager vs Customer Success Specialist?
| Aspect | Customer Success Operations Manager | Customer Success Specialist |
|---|---|---|
| Credentials | Typically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpful | Often entry-level; customer success or communication certifications beneficial |
| Work Environment | Focuses on process optimization, data analysis, and cross-department collaboration | Engages directly with customers, providing support and onboarding |
| Employer & Industry Usage | Used in SaaS, tech, and service industries to streamline customer success functions | Common across various industries for customer support roles |
The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.
What is a customer success operations manager?
A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.
What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?
A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.
How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?
A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.
What are popular job titles related to Customer Success Operations Manager jobs in Boca Raton, FL? For Customer Success Operations Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Customer Success Operations Manager jobs in Boca Raton, FL look for? The top searched job categories for Customer Success Operations Manager jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Customer Success Operations Manager jobs? Cities near Boca Raton, FL with the most Customer Success Operations Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 26 days ago
Compass Real Estate rating
9.3
Based on 7 frontline employees who took The Breakroom Quiz
5th of 202 rated real estate companies
Job description
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools, programs, assisting with marketing requests and more. You are passionate about your customers and delivering a world class experience.
Please note: this role is 100% in office in Palm Beach, FL (150 Worth Avenue).
At Compass You Will:
Job Skills & Requirements:
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Notice for California Applicants
Los Angeles County Fair Chance Notice
As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools, programs, assisting with marketing requests and more. You are passionate about your customers and delivering a world class experience.
Please note: this role is 100% in office in Palm Beach, FL (150 Worth Avenue).
At Compass You Will:
- Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
- Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
- Provide essential marketing support by answering questions, creating listing presentations, postcards, and other collateral, and being the liaison to marketing specialists for more complex support requests
- Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
- Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
- Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
- Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
- Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
Job Skills & Requirements:
- 2-3 Years of experience in customer service, office management, hospitality, or operations
- Previous experience in real estate a plus
- Previous experience with live or remote training a plus
- Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
- Passion for supporting and serving agents trying to grow their businesses
- The ability to establish credibility with key agent decision-makers and influencers
- Great listening skills, connect well with others, and empathetic of the customer's pain points
- A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
- Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
- Skilled communicator with great interpersonal skills, ability to build and manage relationships
- Meticulous attention to detail, highly organized
- Strong creative writing skills and eye for design
- Ability to work in the office during standard operating hours
- Ability to lift up to 25 lbs
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world - a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Notice for California Applicants
Los Angeles County Fair Chance Notice
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