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Global Customer Success Manager Jobs in Boca Raton, FL

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...

Customer Success Manager

FL · On-site +1

$96K - $192K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions ... Own Customer Success & Satisfaction for identified accounts * Responsible for delivering customer ...

Customer Success Manager

Fort Lauderdale, FL · On-site

  • Medical

  • Retirement

  • PTO

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Customer Success Manager

Fort Lauderdale, FL · On-site

  • Medical

  • Retirement

  • PTO

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Customer Success Manager

Plantation, FL · On-site

  • Medical

  • Retirement

  • PTO

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer ...

The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer success ...

Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer ...

As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...

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Global Customer Success Manager information

See Boca Raton, FL salary details

$30.8K

$78.8K

$132.9K

How much do global customer success manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for global customer success manager in Boca Raton, FL is $78,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $93,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a global customer success manager?

To thrive as a Global Customer Success Manager, you need expertise in account management, cross-cultural communication, and customer lifecycle management, usually supported by a bachelor’s degree and experience in customer-facing roles. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as proficiency in data analytics and customer support tools, is often required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help set top professionals apart in this global role. These skills and qualities are crucial for ensuring customer satisfaction, retention, and effective collaboration across diverse international teams.

What is a global customer success manager?

A Global Customer Success Manager (GCSM) is responsible for ensuring customer satisfaction, retention, and growth across multiple regions or markets. They work closely with customers to understand their needs, provide solutions, and align company offerings with client goals. GCSMs collaborate with internal teams, such as sales, support, and product, to drive customer success and long-term value. Their role often includes developing strategies to improve customer engagement, managing escalations, and identifying expansion opportunities. They play a key role in ensuring a seamless customer experience on a global scale.

What are some common challenges faced by global customer success managers, and how can I prepare for them?

Global Customer Success Managers often navigate challenges such as coordinating with clients and internal teams across multiple time zones, understanding diverse cultural expectations, and managing the complexities of global service delivery. To prepare, it’s valuable to develop strong organizational habits, remain adaptable, and prioritize clear, proactive communication. Familiarity with international business practices and comfort with remote collaboration tools can help you excel. Embracing continuous learning and actively seeking feedback from clients around the world will further strengthen your effectiveness in this dynamic, rewarding role.

What are popular job titles related to Global Customer Success Manager jobs in Boca Raton, FL?

For Global Customer Success Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What cities near Boca Raton, FL are hiring for Global Customer Success Manager jobs?

Cities near Boca Raton, FL with the most Global Customer Success Manager job openings:

Infographic showing various Global Customer Success Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $78,825 per year, or $37.9 per hour.

Customer Success Manager

ITrade STEM

Fort Lauderdale, FL • On-site

Other

Re-posted 9 days ago


Job description

At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!

Job Overview:

We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. ****As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.

Key Responsibilities:

  • Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes
  • Leverage your accounting or business expertise to optimize automated workflow solutions and management systems
  • Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency
  • Collaborate with our technical team to translate client accounting needs into platform improvements
  • Provide strategic guidance on best practices for automated bookkeeping and accounting workflows
  • Lead training sessions on utilizing the platform for onboarding and aI-enabled systems
  • Maintain high client satisfaction and retention through proactive account management and regular business reviews

Required Qualifications:

  • Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience.
  • 3+ years of accounting or business administration experience
  • 2+ years of customer success experience in a SaaS or AI-driven technology environment
  • Strong understanding of automated systems and AI-powered financial tools
  • Excellence in project management and client relationship building
  • Experience with QuickBooks Online, Xero, or similar accounting platforms

What We Offer:

  • Opportunity to shape the future of automated technology
  • Professional development and growth opportunities
  • Collaborative work environment with industry leaders
  • Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.