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Customer Success Operations Manager Jobs in Oregon

Lively

Customer Success Manager

OR · On-site +1

... product and operations teams. * Create bug reports in Jira for reproducible product issues ... of experience in a customer success, implementation, account management, or similar role.

Purple Rain

Customer Success Manager

OR · On-site

... customer success using industry best practises for SaaS - You're the face of our team as you'll be building great customer relationships, and managing incoming calls and customer inquiries over email ...

Typeform

Customer Success Manager

OR · On-site +1

About the Role As a Customer Success Manager, you will be primarily responsible for partnering with Typeform's Enterprise customers to help them achieve their business goals. You'll work with new ...

Lifted

Customer Success Manager

OR · On-site +1

  • Medical

  • Retirement

  • PTO

We're seeking a dynamic Enterprise Customer Success Manager to partner with customers and help them achieve their Talent and Workforce goals using the Lifted platform. This role is ideal for a ...

Compliancy Group LLC.

Customer Success Manager

OR · Remote

$75K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Customer Success Managers are central to that promise. This is a high-volume, relationship-driven role focused on one thing: helping clients get real value from the program they invested in, so ...

Symbotic

Customer Success Manager

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Summary Symboticis seeking aCustomer Success Managerto serve as a key driver of system performance ... In this role, you will work closely with engineering, operations, product, and customer teams to ...

Apiiro

Customer Success Manager

OR · On-site +1

What You're About * 5+ years in Customer Success, Account Management, or Technical Account Management - ideally in Application security or DevSecOps. * Strong familiarity with the SDLC and developer ...

Trimble

Customer Success Manager

Lake Oswego, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? In this high ...

DHL eCommerce

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Senior Manager of Customer Success, you will play a pivotal role in shaping the customer ... that streamline operations and increase efficiency. Establish and present a dashboard of ...

iCIMS

Customer Success Manager

Salem, OR · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...

Sonatype

Federal Customer Success Manager - DevOps

OR · On-site +1

The Federal Customer Success Manager (CSM) is the strategic post-sales advisor responsible for ... Technical aptitude and credibility within modern software development lifecycles (DevOps, CI/CD ...

Clari + Salesloft

Senior Customer Success Manager

OR · On-site +1

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make confident decisions powered by AI and real signals.

Clari + Salesloft

Sr. Customer Success Manager

OR · On-site +1

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make confident decisions powered by AI and real signals.

SHI GmbH

Customer Success Manager - VMware

Salem, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Can analyze financial and operational data to make informed decisions. * Emotional Intelligence:

Steer

Manager of Customer Success

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As the Manager of Customer Success, you will lead our team of 10 Customer Success ... Your mission is to professionalize our CS operations by building a unified "Account Health ...

Yoodli AI Roleplays

Growth Customer Success Manager

OR · On-site +1

$125K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Growth Customer Success Manager, you will ensure seamless customer experiences across all ... operational efficiency Compensation * Total compensation is targeted at $125,000 - $150,000 ...

Steer

Manager of Customer Success

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role As the Manager of Customer Success, you will lead our team of 10 Customer Success ... Your mission is to professionalize our CS operations by building a unified "Account Health ...

RLDatix

Customer Success Manager, Cohort

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager, Cohort US - Remote RLDatix (RLD) is on a mission to help raise the standard of care...everywhere. Trusted by over 10,000 healthcare organizations around the world, our ...

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Showing results 21-40

All JobsCustomer Success Operations JobsCustomer Success Operations Manager JobsCustomer Success Operations Manager Jobs in Oregon

Customer Success Operations Manager information

See Oregon salary details

$47K

$130.8K

$143.3K

How much do customer success operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success operations manager in Oregon is $130,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,700.00 and $141,700.00 per year, depending on experience, location, and employer.

What is a customer success operations manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What are the most commonly searched types of Customer Success Operations jobs in Oregon?

The most popular types of Customer Success Operations jobs in Oregon are:

What are popular job titles related to Customer Success Operations Manager jobs in Oregon?

For Customer Success Operations Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Success Operations Manager jobs in Oregon look for?

The top searched job categories for Customer Success Operations Manager jobs in Oregon are:

What cities in Oregon are hiring for Customer Success Operations Manager jobs?

Cities in Oregon with the most Customer Success Operations Manager job openings:

Customer Success Operations Manager jobs near you
Infographic showing various Customer Success Operations Manager job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $130,762 per year, or $62.9 per hour.

Customer Success Manager

Lively

OR • On-site, Remote

Full-time

Re-posted 3 days ago

Job description

About the Role

We are looking for an experienced, tech-forward Customer Success Manager Central Time Zone preferred to join our quickly growing team! At Lively, a key differentiator is our customer experience and the amount of care we give to our employer groups. The CSM team provides an outstanding onboarding and ongoing management experience to our employer customers throughout their lifecycle. As a CSM, you will own a portfolio of Lively employer customers to nurture, support, and develop. It is the job of the CSM to increase customer loyalty and value by providing great consultative white-glove service. 

Responsibilities
  • Serve as the primary point of contact for a portfolio of customers for all account needs. 
  • Advocate for and assist customers in leveraging modern tools, including AI-powered solutions, to optimize their benefit administration processes and reporting needs.
  • Increase value and drive revenue from existing Lively employers by cross selling other Lively products to those who we already have existing relationships.
  • Onboard and implement new employer customers to Lively from sign up to funding of accounts.
  • Build and maintain relationships with customers' third-party vendors, benefits consultants, and brokers.
  • Facilitate recurring  meetings with customers and brokers as requested.
  • Educate customers on Lively configuration options for benefit enrollment, payroll, and reporting.
  • Provide client administrators with ongoing enrollment and contribution processing support.
  • Respond to all employer inquiries within 1-2 business days at all times. 
  • Work cross-functionally to support resolution of customer needs and proactively identify trends across customers to inform Lively product and operations teams.
  • Create bug reports in Jira for reproducible product issues.
  • Facilitate bulk asset transfers from third-party HSA providers to Lively.


Skills & Experience

  • 4+ years of experience in a customer success, implementation, account management, or similar role.
  • Experience delivering an exceptional level of customer support to B2B customers.
  • Support high customer volume during our busy Open Enrollment season, roughly October through the end of February each year.
  • Experience with upselling and cross selling products to existing customers, as well as hitting revenue-generating goals.
  • Strong project management, organizational, and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Exceptional attention to detail.
  • Comfortable working with a high level of adaptability and flexibility in a fast-paced, sometimes unstructured environment.
  • Proficient in Microsoft Office and Salesforce.

Demonstrated experience using AI tools and automation platforms to improve customer experience, streamline workflows, and drive efficiency.

  • Tech-savvy and AI-curious experimental mindset with the ability to adopt and advocate for new technologies and systems while focusing on efficiencies.

Apply