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Customer Experience Manager Jobs in Oregon (NOW HIRING)

Honeywell

Customer Experience Specialist

Salem, OR · Hybrid

$17.75 - $22.25/hr

As a Customer Experience Specialist here at Honeywell, you will be a member of the Customer Service ... In this role, you will impact the overall customer satisfaction by managing order processing ...

Honeywell

Customer Experience Specialist

Salem, OR · On-site

$17.50 - $22/hr

As a Customer Experience Specialist here at Honeywell, you will be a member of the Customer Service ... In this role, you will impact the overall customer satisfaction by managing order processing ...

Honeywell

Customer Experience Specialist

Salem, OR · Hybrid

$17.75 - $22.25/hr

As a Customer Experience Specialist here at Honeywell, you will be a member of the Customer Service ... In this role, you will impact the overall customer satisfaction by managing order processing ...

US Bank

Project Manager- Customer Experience

Gresham, OR · Hybrid

$98K - $115K/yr

Project management expereince from inception to post production evaluation. * Strongroot cause analysisand problem-solving skills * Experience synthesizingqualitative and quantitative customer data ...

TJX Companies

Customer Experience Supervisor

Tualatin, OR · On-site

$16.95 - $17.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Tjx

Customer Experience Supervisor

Tualatin, OR

$16.95 - $17.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Supervisor

Tualatin, OR · On-site

$16.95 - $17.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Tesla

Seasonal Customer Experience Specialist

Tigard, OR · On-site

$18.75 - $23.50/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Proficient with Microsoft Office Suite and CRM tools * Ability to work evening hours, weekends, and ...

TJX Companies

Customer Experience Coordinator

Warrenton, OR · On-site

$16.55 - $17.05/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Coordinator

Albany, OR · On-site

$16.55 - $17.05/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJX Companies

Customer Experience Coordinator

Warrenton, OR · On-site

$16.55 - $17.05/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Tjx

Customer Experience Coordinator

Warrenton, OR

$16.55 - $17.05/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJ Maxx

Customer Experience Coordinator

Warrenton, OR

$16.55 - $17.05/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

TJ Maxx

Customer Experience Coordinator

Warrenton, OR · On-site

$16.55 - $17.05/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... management and Associates when setting and addressing priorities; provides progress updates ...

TJX Companies

Customer Experience Coordinator

Albany, OR

$16.55 - $17.05/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Tjx

Customer Experience Coordinator

Albany, OR · On-site

$16.55 - $17.05/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

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All JobsCustomer Experience JobsCustomer Experience Manager JobsCustomer Experience Manager Jobs in Oregon

Customer Experience Manager information

See Oregon salary details

$25.9K

$61.3K

$106.8K

How much do customer experience manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer experience manager in Oregon is $61,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer experience manager, and why are they important?

To thrive as a Customer Experience Manager, you need expertise in customer service, data analysis, and process improvement, often backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and analytics software is typically required. Strong leadership, problem-solving, and communication skills help build rapport with customers and coordinate cross-functional teams. These abilities are crucial for enhancing customer satisfaction, driving loyalty, and achieving business goals.

What is the difference between Customer Experience Manager vs Customer Service Manager?

AspectCustomer Experience ManagerCustomer Service Manager
Primary FocusOverall customer journey and brand perceptionHandling customer support and service issues
ResponsibilitiesDesigning customer experience strategies, improving touchpointsManaging support teams, resolving customer complaints
Skills & CertificationsCustomer experience design, analytics, communicationCustomer service skills, conflict resolution, leadership
Work EnvironmentCross-department collaboration, strategic planningSupport centers, call centers, direct customer interaction

While both roles aim to enhance customer satisfaction, the Customer Experience Manager focuses on the entire customer journey and brand perception, whereas the Customer Service Manager concentrates on support operations and resolving individual customer issues.

How do you become a customer experience manager?

To become a customer experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or management roles. Developing skills in communication, problem-solving, and data analysis, as well as familiarity with customer feedback tools, can enhance prospects for this role.

What is the role of a customer experience manager?

A customer experience manager oversees strategies to improve customer satisfaction and loyalty by analyzing customer feedback, managing service quality, and implementing initiatives to enhance the overall customer journey. They often collaborate with cross-functional teams and use tools like CRM software to monitor performance and identify areas for improvement.

How much does a customer experience manager earn?

The salary of a customer experience manager varies by industry and location but typically ranges from $60,000 to $120,000 annually. Factors such as experience, certifications, and company size can influence compensation levels.

What are the main challenges customer experience managers typically face, and how can they overcome them?

Customer Experience Managers often face the challenge of balancing customer satisfaction with business objectives, especially when implementing new policies or resolving complex issues. They must coordinate with multiple departments to ensure a seamless customer journey, which requires strong communication and problem-solving skills. To overcome these challenges, it's important to foster cross-functional collaboration, leverage customer feedback for continuous improvement, and stay updated on industry best practices to proactively address customer needs.

What does a customer experience manager do?

A Customer Experience Manager is responsible for overseeing and improving the overall customer journey with a company. They analyze customer feedback, identify areas for improvement, and collaborate with different teams to enhance service quality and satisfaction. Their goal is to ensure that every customer interaction is positive and contributes to long-term loyalty. This role often involves implementing strategies, training staff, and monitoring key performance indicators related to customer experience.

Is a customer experience manager role stressful?

A customer experience manager role can be stressful due to the need to handle customer complaints, meet service goals, and manage team performance. The job often requires strong communication, problem-solving skills, and the ability to work under pressure, especially during high-demand periods or when addressing complex customer issues.
What are the most commonly searched types of Customer Experience jobs in Oregon? The most popular types of Customer Experience jobs in Oregon are:
What are popular job titles related to Customer Experience Manager jobs in Oregon? For Customer Experience Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Experience Manager jobs in Oregon look for? The top searched job categories for Customer Experience Manager jobs in Oregon are:
What cities in Oregon are hiring for Customer Experience Manager jobs? Cities in Oregon with the most Customer Experience Manager job openings:
Customer Experience Manager jobs near you
Infographic showing various Customer Experience Manager job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,321 per year, or $29.5 per hour.

Customer Experience Specialist

Honeywell

Salem, OR • Hybrid

$17.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

67th of 538 rated manufacturers

Job description

As a Customer Experience Specialist here at Honeywell, you will be a member of the Customer Service team, where you will ensure performance standards are met and maintained to achieve the business objectives and reach a high customer satisfaction index.

You will report directly to our Sr Customer Experience Supervisor and you'll work out of our Salem, OR location on an  Hybrid  work schedule.

In this role, you will impact the overall customer satisfaction by managing order processing, purchasing activities, and ensuring timely and accurate order fulfillment. You will play a key role in maintaining customer accounts and collaborating with cross-functional teams to deliver quality service and resolve issues efficiently.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

YOU MUST HAVE

  • 0-2 years relevant customer service experience
  • Strong knowledge of Microsoft Office and experience working in a customer-facing role
  • Knowledge of ERP systems, preferably SAP, with the ability to manage customer accounts and order lifecycle maintenance
  • Ability to track orders and resolve delivery or product return issues effectively

WE VALUE

  • Bachelor's degree
  • High level of customer orientation with a dedicated "can do" attitude
  • Excellent interpersonal, organizational, and time management skills
  • Ability to drive improvements leading to greater customer experience, higher quality, and lower costs
  • Strong teammates with the ability to take ownership and follow-through
  • Ability to establish relationships and networks in a virtual team environment

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: July 31, 2026.

KEY RESPONSIBILITIES

  • Responsible to ensure the successful fulfillment of all requests regarding the order processing and purchasing activities within the Customer Experience department
  • Successfully, timely accounting and lifecycle maintenance of all orders, contracts, and projects in the Honeywell systems
  • Opportunities management and prompt, correct issuing of invoices
  • Creating credit requests and documents as needed
  • Updating customer accounts by submitting requests in SAP for customer creation, extension, or amendment
  • Ensuring correct input in ERP systems
  • Tracking orders placed at suppliers and their timely delivery to the warehouse or final customer for direct deliveries
  • Providing quality service to customers and collaborating with the purchasing team
  • Resolving issues related to wrong delivery, delays, and rejected product returns

What Honeywell employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906

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