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Customer Success Operations Manager Jobs in Alabama

Veo - Corporate Careers

Operations Manager

Tuscaloosa, AL · On-site

$58K - $68K/yr

Your success will be measured by your ability to drive daily ridership, lead a high performing team ... customer service. The ideal candidate for this role is someone is who is self-directed with a ...

Veo - Corporate Careers

Operations Manager

Tuscaloosa, AL · On-site

$58K - $68K/yr

Your success will be measured by your ability to drive daily ridership, lead a high performing team ... customer service. The ideal candidate for this role is someone is who is self-directed with a ...

CVS Health

Operations Manager

Auburn, AL · On-site

$17 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Golden State Foods

Operations Manager

Opelika, AL

... success. ABOUT THE JOB The Operations Manager will lead and direct all plant operations for our ... Establish and maintain strong relationships with customers, vendors, and raw material suppliers to ...

Golden State Foods

Operations Manager

Opelika, AL · On-site

... success. ABOUT THE JOB The Operations Manager will lead and direct all plant operations for our ... Establish and maintain strong relationships with customers, vendors, and raw material suppliers to ...

EoS Fitness

Operations Manager

Almond, AL · On-site

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Custom Assembly Inc

Operations Manager

Madison, AL · On-site

$80K - $100K/yr

Operations Manager 1297 County Line Road Madison, AL Custom Assembly, Inc. specializes in the ... Collaborate with logistics, warehousing, and customer service teams to coordinate seamless supply ...

CVS Health

Operations Manager

Auburn, AL · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Custom Assembly Inc

Operations Manager

Huntsville, AL · On-site

$80K - $100K/yr

Operations Manager 1297 County Line Road Madison, AL Custom Assembly, Inc. specializes in the ... Collaborate with logistics, warehousing, and customer service teams to coordinate seamless supply ...

CVS Health

Operations Manager

Gardendale, AL · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Moody, AL

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Amazon

Operations Manager

Bessemer, AL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Cook's Building Supply

Operations Manager

Decatur, AL · On-site

... and customers receive quality products on time. This role is responsible for creating a high ... We measure our success not just by what we produce, but by the partnerships we build along the way.

Ataero

Operations Manager

Huntsville, AL · On-site

Site Operations Manager(s) 2 positions located at: Redstone Arsenal Alabama and Huntsville, Alabama ... Strong customer-service and stakeholder-coordination abilities. Travel Requirements: * Work is ...

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Showing results 41-60

All JobsCustomer Success Operations JobsCustomer Success Operations Manager JobsCustomer Success Operations Manager Jobs in Alabama

Customer Success Operations Manager information

See Alabama salary details

$40.3K

$112.1K

$122.8K

How much do customer success operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer success operations manager in Alabama is $112,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $121,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What is a customer success operations manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.
What are popular job titles related to Customer Success Operations Manager jobs in Alabama? For Customer Success Operations Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Customer Success Operations Manager jobs in Alabama look for? The top searched job categories for Customer Success Operations Manager jobs in Alabama are:
What cities in Alabama are hiring for Customer Success Operations Manager jobs? Cities in Alabama with the most Customer Success Operations Manager job openings:
Customer Success Operations Manager jobs near you
Infographic showing various Customer Success Operations Manager job openings in Alabama as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $112,100 per year, or $53.9 per hour.

Operations Manager

Veo - Corporate Careers

Tuscaloosa, AL • On-site

$58K - $68K/yr

Full-time

Posted 16 days ago

Job description

Company Overview

At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City.

Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.

Veo has been recognized as one of Fast Company's Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility.

At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly evolving and feature a range of vehicles - from pedal and electric bicycles, to standing and seated e-scooters, e-cargo bikes, and ADA accessible devices. We design and build our own vehicles, hardware, and software systems in house and run all our local operations to provide safe, efficient, and responsive mobility services that make communities more sustainable and livable. We are looking for exceptionally talented individuals who are ready to develop and implement new solutions to these exciting challenges. We are headquartered in Santa Monica, CA, but are hiring across the U.S. Join us!

Job Summary:

Are you a hands-on operations leader with a bias for execution and excellent customer service? Are you excited about helping grow an innovative transportation solution in your very own market? Are you passionate about leading teams? If so, you might be Veo's next Operations Manager!

As Veo's Operations Manager, you'll have the opportunity to help lead our innovative dockless micromobility program. You'll play a vital role in the program's success by ensuring efficient daily warehouse and field operations, as well as strengthening local partnerships. Above all, it will be your responsibility to increase ridership. Your success will be measured by your ability to drive daily ridership, lead a high performing team, and provide users with exceptional customer service.

The ideal candidate for this role is someone is who is self-directed with a history of thriving and driving success in fast-paced environments. This is a fully onsite role .

Responsibilities:

  • Oversee daily warehouse and field operations
  • Perform physical tasks including moving scooters, driving vans, and maintaining scooters
  • Set and manage daily routes for hourly associates for fleet deployment and repositioning
  • Identify gaps in hitting operations metrics and develop solutions to fix them
  • Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests
  • Recruit and train local team
  • Ensure operations are in compliance with city agreements and company SOPs
  • Manage inventory and ensure parts are ordered

Qualifications & Skills:

  • Bachelor's degree
  • At least 1-2 years managing operations in for fleets, warehousing, distribution, delivery, or similar fields.
  • Comfortable lifting 60 lbs routinely
  • Ownership mindset with a bias for action
  • Successful track record prioritizing multiple tasks
  • A willingness and ability to work a variety of days and shifts
  • Quantitative decision-making skills
  • Exceptional communication
  • Passion for the overall goals of dockless bike & scooter sharing and sustainable transportation
  • Commitment to making your community a better place to live and ride

Perks:

  • Unlimited PTO
  • Medical/dental/vision coverage
  • 401k with 3% match
  • Opportunity to work in a fast-paced, early-stage technology company
  • Veo credits

The base salary range for this full-time position is $54,000 - $61,000 + Quarterly Performance Bonus + Full Range of Benefits. Veo is a total compensation company, and pay is determined by geographic cost of labor and additional factors, including job-related skills, experience, and relevant education or training - so not all candidates will be eligible for the upper end of the salary range. Our total compensation package for this role, including salary, bonus potential, ranges from $58,000 - $68,000 per year. While this is our expected range, bonuses for this role are designed to have unlimited upside potential, so additional earning opportunities may be available.