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Customer Success Manager Jobs in Rochester, MN (NOW HIRING)

160 Driving Academy

Student Success Advisor

Rochester, MN · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

New

160 Driving Academy

Student Success Advisor

Rochester, MN · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

New

160 Driving Academy

Student Success Advisor

Rochester, MN · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

New

Lunchtime Solutions

Kitchen Manager

Lake City, MN · On-site

$16.75 - $18.25/hr

Kitchen Manager - Lunchtime Solutions Location: On-site at Lake City School District Schedule ... Focus on customer success * Be a person of integrity * Drive to improve * Do it with passion

Home Depot

Pro Customer Service/Sales

Rochester, MN · On-site

$16.50 - $18.50/hr

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Home Depot

Pro Customer Service/Sales

Rochester, MN · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

HyVee

Customer Service

Rochester, MN · On-site

$13.50 - $16.80/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Rochester, MN

Customer Success Manager information

See Rochester, MN salary details

$33K

$84.4K

$142.3K

How much do customer success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer success manager in Rochester, MN is $84,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,600.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Rochester, MN?

The most popular types of Customer Success jobs in Rochester, MN are:

What job categories do people searching Customer Success Manager jobs in Rochester, MN look for?

The top searched job categories for Customer Success Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Customer Success Manager jobs?

Cities near Rochester, MN with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Rochester, MN as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $84,434 per year, or $40.6 per hour.

Student Success Advisor

160 Driving Academy

Rochester, MN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

160 Driving Academy rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Student Success Advisor

Are you a strong communicator who enjoys helping people stay on track and reach the finish line?

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time tuition is paid through classroom theory, yard training, CDL testing, graduation, and job placement support.

This role is focused on student support, retention, communication, and follow-through. You will help students complete required steps such as permits, DOT physicals, drug screens, attendance, fees, testing, and placement verification.

With 90 locations across 32 states, 160 Driving Academy helps thousands of students each year start careers in trucking.

Responsibilities

  • Support students from class start through graduation and CDL testing.
  • Take inbound calls from enrolled students and resolve or escalate issues quickly.
  • Make outbound support calls to students assigned to your training locations.
  • Help students stay on track with permits, DOT physicals, drug screens, fees, attendance, and testing requirements.
  • Track student attendance and identify students who may need additional support.
  • Update student communication and activity in Salesforce.
  • Assist with enrollment documentation and student billing package requirements.
  • Support job placement follow-up and verify placement after graduation.
  • Greet walk-in students and prospective students when working from a branch location.
  • Maintain a clean, organized, and professional branch environment when on-site.
  • Partner with yards, instructors, compliance, training, and support teams to remove student barriers.

Preferred Qualifications

  • Experience in education, vocational training, admissions, workforce programs, retail, or student services.
  • Familiarity with WIOA or government-assistance programs.
  • Experience supporting adult learners or career-change students.
  • Branch operations or site coordination experience.
  • Bilingual English and Spanish is helpful but not required.
  • Experience coordinating compliance documents such as permits, physicals, drug screens, or testing paperwork.

What We Offer

  • Hourly pay based on experience and state requirements.
  • Commission opportunity tied to eligible branch-driven enrollments.
  • Bonus opportunity tied to student retention.
  • Comprehensive benefits package for full-time team members.
  • Training and onboarding to support your success in the role.
  • Remote or branch-based work depending on business needs.
  • Career growth opportunities within 160 Driving Academy.
  • An opportunity to make a lasting impact by helping students complete training and start careers in trucking.

At 160 Driving Academy, we help students move from paid tuition to CDL in hand. The Student Success Advisor plays a key role in keeping students supported, prepared, and moving toward graduation.

Apply today to start your career as a Student Success Advisor.

160 Driving Academy is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

Requirements

  • High school diploma or GED required.
  • Strong customer service and communication skills.
  • Ability to manage a student caseload and follow through on details.
  • Strong organization, time management, and attention to detail.
  • Experience using Salesforce, Outlook, and standard communication tools.
  • Comfortable working from a branch location as assigned.
  • Ability to support students professionally by phone, email, text, and in person.
  • Accountable, coachable, and focused on student outcomes.

What 160 Driving Academy employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

160 Driving Academy logo

About 160 Driving Academy

Sourced by ZipRecruiter

Given the massive shortage of truck drivers in the U.S., the 160 Driving Academy has become a strategic supplier of Human Capital to some of the largest companies in the United States. At the same time, working with government leaders, the 160 Driving Academy has become the largest job creator in numerous cities and states. Run by highly experienced leaders from industry and organizations like Teach for America, the 160 Driving Academy is seeking leaders who are driven, energetic and personable to lead its newest Branch locations.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Peoria, IL, US

Year founded

2012

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