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Graduate Customer Success Manager Jobs in Rochester, MN

Mayo Clinic

Program Success Manager

Rochester, MN · On-site

The Program Success Manager will work together with other Accelerate Success Managers to organize ... Experience with CRM and other engagement management tools.MBA or Master's degree in a related field ...

Mayo Clinic

Program Success Manager

Rochester, MN · On-site

The Program Success Manager will work together with other Accelerate Success Managers to organize ... Experience with CRM and other engagement management tools.MBA or Master's degree in a related field ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

$127K - $185K/yr

The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ... Experience with CRM and other engagement management tools. MBA or master's degree in a related ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ... Experience with CRM and other engagement management tools. MBA or master's degree in a related ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ... Experience with CRM and other engagement management tools. MBA or master's degree in a related ...

Mayo Clinic

Technical Success Manager

Rochester, MN · On-site

The Technical Success Manager will establish and lead all data-related aspects of the Accelerate ... Experience with CRM and other engagement management tools. MBA or master's degree in a related ...

Mayo Clinic

Program Success Manager

Rochester, MN · On-site

$97K/yr

The Program Success Manager will work together with other Accelerate Success Managers to organize ... Experience with CRM and other engagement management tools.MBA or Master's degree in a related field ...

Cobot

Strategic Account Manager (Healthcare)

Rochester, MN · On-site

$200K - $240K/yr

... success. * Maintain a regular onsite presence at customer locations (MN, AZ, FL) to strengthen ... Experience managing complex enterprise relationships with multiple stakeholders and competing ...

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Graduate Customer Success Manager information

See Rochester, MN salary details

$33K

$84.4K

$142.3K

How much do graduate customer success manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for graduate customer success manager in Rochester, MN is $84,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Graduate Customer Success Manager, and why are they important?

To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.

What are the typical career progression paths for a Graduate Customer Success Manager?

Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.

What is a Graduate Customer Success Manager?

A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.

What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?

AspectGraduate Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, some certifications in customer success or related fieldsHigh school diploma or equivalent, relevant technical or product knowledge
Work EnvironmentCollaborative, client-facing, strategic focusTechnical, troubleshooting, reactive support
Employer & Industry UsageTech companies, SaaS providers, startupsIT firms, telecom, software companies
Search & Comparison IntentUnderstanding entry-level customer success rolesTechnical support roles, troubleshooting careers

The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.

What job categories do people searching Graduate Customer Success Manager jobs in Rochester, MN look for? The top searched job categories for Graduate Customer Success Manager jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Graduate Customer Success Manager jobs? Cities near Rochester, MN with the most Graduate Customer Success Manager job openings:
Graduate Customer Success Manager jobs near you
Program Success Manager

Program Success Manager

Mayo Clinic

Rochester, MN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Mayo Clinic rating

7.8

Company rating: 7.8 out of 10

Based on 674 frontline employees who took The Breakroom Quiz

131st of 865 rated healthcare providers

Job description

The primary purpose of this role is to ensure smooth operation and cohort company success during the 20-week MCP Accelerate Program. The Program Success Manager will work together with other Accelerate Success Managers to organize, execute, and innovate our MCP Accelerate Program. The position will be responsible for the following essential functions:

Responsible for managing biannual 20-week Accelerate Program.
Serve as a point of contact for cohort companies participating in the Accelerate Program. 
Develop and execute operational and technical onboarding for selected companies in combination with technical and education teams. 
Develop and maintain key metrics to ensure Program success and facilitate the Mayo Clinic Internal Committee review.
Assist with strategic expansion of the Accelerate Program. 
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties and skills. Other duties        may be added or assigned.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

A Bachelor's degree in Business or related field is required. 5-7 years' experience in Business Development, Market Research, serving as a Business Analyst, or other relatable experience. Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities. Must demonstrate the skill to communicate technology- and data- derived product solutions to advance medical care. Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds. Requires strong relationship skills and the ability to manage a high energy program and several clients simultaneously. Must possess qualities which indicate the ability to mentor, train, and supervise employees. Must demonstrate the ability to think at a strategic level on optimizing or improving the MCP Accelerate Program. Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter. Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform. Must be an initiative taker, eager to break new ground and create opportunities for others. Experience with CRM and other engagement management tools.MBA or Master's degree in a related field is preferred. 
Experience with startup companies is preferred.

What Mayo Clinic employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Mayo Clinic

Sourced by ZipRecruiter

Mayo Clinic is the largest integrated, not-for-profit medical group practice in the world. We're building the future, one where the best possible care is available to everyone — and more people can heal at home. Our relentless research turns into earlier diagnoses and new cures. That's how we inspire hope in those who need it most. At Mayo Clinic, experts work together to solve the most challenging unmet needs of patients. Our history of innovation dates back almost 150 years, when brothers Will and Charlie Mayo pioneered an integrated, team-based approach to medicine. Today, that trailblazing spirit drives innovations like Mayo Clinic Platform — which powers new technologies to change how care is delivered to all.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Rochester, MN, US

Year founded

1919

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