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Graduate Customer Success Manager Jobs in Rochester, MN

Danaher

Product Manager Internships

Rochester, MN · On-site

... our product portfolio's success. What You Might Work On * Assisting in the development and ... Students currently pursuing an MBA or related graduate degree * Strong analytical and problem ...

Danaher

Product Manager Internships

Rochester, MN

... our product portfolio's success. What You Might Work On * Assisting in the development and ... Students currently pursuing an MBA or related graduate degree * Strong analytical and problem ...

Home Depot

Pro Customer Service/Sales

Rochester, MN · On-site

$16.50 - $18.50/hr

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Home Depot

Pro Customer Service/Sales

Rochester, MN · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

RDO Equipment

Utility Sales Professional

Rochester, MN

$70K - $100K/yr

... success. This role focuses on utility equipment--including skid loaders, mini excavators, and ... Customer Relationship and Sales Management : Develop and maintain longterm customer relationships ...

Marvin

Director of Customer Service

Rochester, MN · On-site

$135K - $180K/yr

Manage and develop a team of direct reports across Customer Care and Operations Support. * Shape ... Annual profit sharing - recognizing everyone's contribution to Marvin's success * Giving at Marvin ...

U.S. Navy

LOGISTICS & SUPPLY MANAGER

Rochester, MN

... success. You'll always be thinking ahead and will know what people want before they do--and you'll ... High school graduate or equivalent * 17 years of age or older General qualifications may vary ...

U.S. Navy

LOGISTICS & SUPPLY MANAGER

Rochester, MN · On-site

... success. You'll always be thinking ahead and will know what people want before they do--and you'll ... High school graduate or equivalent * 17 years of age or older General qualifications may vary ...

U.S. Navy

Supply & Logistic Manager

Rochester, MN · On-site

... success. You'll always be thinking ahead and will know what people want before they do--and you'll ... High school graduate or equivalent * 17 years of age or older WORK ENVIRONMENT These roles perform ...

U.S. Navy

Supply & Logistic Manager

Rochester, MN

... success. You'll always be thinking ahead and will know what people want before they do--and you'll ... High school graduate or equivalent * 17 years of age or older WORK ENVIRONMENT These roles perform ...

US Foods, Inc.

Territory Sales Manager

Rochester, MN · On-site

Your success will be measured by selling to customers, increasing case growth, and acquiring new ... Effective time and territory management is critical. * Team Based Selling : Work collaboratively ...

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Showing results 1-20

All JobsGraduate Customer Success Manager JobsGraduate Customer Success Manager Jobs in Rochester, MN

Graduate Customer Success Manager information

See Rochester, MN salary details

$33K

$84.4K

$142.3K

How much do graduate customer success manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for graduate customer success manager in Rochester, MN is $84,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Graduate Customer Success Manager, and why are they important?

To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.

What is a typical CSM salary?

A typical salary for a Graduate Customer Success Manager ranges from $50,000 to $70,000 annually, depending on location, company size, and industry. Entry-level CSMs often receive additional benefits such as performance bonuses and training opportunities to develop skills in customer relationship management and SaaS tools.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support that requires emotional intelligence and complex problem-solving. AI tools can assist CSMs by automating routine tasks and providing data insights, but the human element remains essential for effective customer engagement and retention.

How to become a Customer Success Manager with no experience?

To become a Customer Success Manager with no experience, focus on developing strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and pursue relevant certifications such as Customer Success Certification. Entry-level roles or internships in customer service or support can also provide valuable experience and understanding of client needs.

What are the typical career progression paths for a Graduate Customer Success Manager?

Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.

Is being a CSM stressful?

Being a Customer Success Manager (CSM) can be stressful due to managing client relationships, meeting retention targets, and handling customer issues. The role often requires strong communication skills, problem-solving, and the ability to work under pressure, but workload and stress levels vary depending on company size and industry. Effective time management and support tools can help mitigate stress in this position.

What is a Graduate Customer Success Manager?

A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.

What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?

AspectGraduate Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, some certifications in customer success or related fieldsHigh school diploma or equivalent, relevant technical or product knowledge
Work EnvironmentCollaborative, client-facing, strategic focusTechnical, troubleshooting, reactive support
Employer & Industry UsageTech companies, SaaS providers, startupsIT firms, telecom, software companies
Search & Comparison IntentUnderstanding entry-level customer success rolesTechnical support roles, troubleshooting careers

The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.

What job categories do people searching Graduate Customer Success Manager jobs in Rochester, MN look for? The top searched job categories for Graduate Customer Success Manager jobs in Rochester, MN are:
Graduate Customer Success Manager jobs near you

Customer Experience Consultant

Tom Kadlec Honda

Rochester, MN • On-site

$50K - $200K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Customer Experience Consultant
Rochester, MN
Join a Team That's Been Serving the Rochester Community Since 1979
At Tom Kadlec Honda, we exist to help our family, friends, and community enjoy life at every stage. We're a locally owned, community-focused dealership known for building long-term customer relationships and investing in our team.
We are actively seeking hard-working, motivated Customer Experience Consultants who are excited to grow their careers in a fast-paced, people-first environment. Whether you're experienced or just getting started in sales, we offer the tools and support you need to succeed.
Compensation:
$50,000-$200,000/year
(Includes base pay + commission. Your success determines your earning potential!)
Benefits You'll Love:
  • Competitive Pay Plan - Earn what you're worth with a strong, performance-based pay structure
  • Paid, Hands-On Training - Learn and grow with industry-leading training and support
  • 401(k) with Company Match - Fully vested from day one, with both Traditional & Roth options
  • Generous Paid Time Off - Enjoy vacation days, sick leave, and work-life balance
  • Comprehensive Insurance Coverage - Including medical, dental, and vision plans
  • Employer-Paid Life Insurance - Protection for you and peace of mind for your loved ones
  • Short-Term & Long-Term Disability Coverage - We've got your back when life throws a curveball
  • Critical Illness & Accident Insurance - Additional protection when you need it most
  • Flexible Spending (FSA) & Health Savings Accounts (HSA) - Tax-advantaged ways to manage health costs
  • 24/7 Employee Assistance Program - Confidential support for life's challenges
  • Financial Planning Resources
  • Employee Discounts - Save on vehicles, service, and parts
  • Supportive, Experienced Management - Work with professionals who care about your success
  • Positive Team Culture - Clean, friendly, and collaborative work environment
  • Opportunities to Advance - A place to build your career and grow with us
  • Closed on Sundays - Dedicated time off for rest and family
  • A state-of-the-art facility
Your Responsibilities:
  • Greet and assist guests in the showroom and on the sales lot
  • Engage customers in conversations to understand their needs
  • Present vehicle options with clear explanations of features and benefits
  • Perform high-quality product demonstrations on new and used vehicles
  • Guide customers through the entire sales process with professionalism and care
  • Build strong rapport and follow up to create long-lasting relationships
  • Learn to overcome objections, negotiate, and close sales effectively
  • Communicate with Sales Manager on goals, progress, and performance
What We're Looking For:
  • A team player with a positive, driven attitude
  • Honest and transparent, with a commitment to integrity
  • Customer-first mindset and strong interpersonal skills
  • Energetic and outgoing personality
  • Comfortable handling objections and price discussions
  • Willingness to learn and grow in a professional setting
  • Must possess a valid driver's license
No Automotive Sales Experience? No Problem.
We provide full training and mentorship to help you develop product knowledge and sales confidence. Your motivation and people skills are what matter most.
Apply Today and Start Driving Your Career Forward!
Join a team that believes in growth, support, and doing the right thing - for both our employees and our community. Tom Kadlec Honda is ready to help you succeed.

Apply