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Graduate Customer Success Manager Jobs in Rochester, MN

160 Driving Academy

Student Success Advisor

Rochester, MN · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

New

160 Driving Academy

Student Success Advisor

Rochester, MN · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

New

160 Driving Academy

Student Success Advisor

Rochester, MN · On-site

$25 - $27.50/hr

At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time ... Strong customer service and communication skills. * Ability to manage a student caseload and follow ...

New

Lunchtime Solutions

Kitchen Manager

Lake City, MN · On-site

$16.75 - $18.25/hr

Kitchen Manager - Lunchtime Solutions Location: On-site at Lake City School District Schedule ... Focus on customer success * Be a person of integrity * Drive to improve * Do it with passion

Lunchtime Solutions, Inc.

Kitchen Manager

Lake City, MN · On-site

$16.75 - $18.25/hr

Kitchen Manager - Lunchtime Solutions Location: On-site at Lake City School District Schedule ... Focus on customer success * Be a person of integrity * Drive to improve * Do it with passion

Workiva

Spring 2027 Intern - Marketing (MBA)

Rochester, MN · On-site

$35/hr

... management, enablement, services, customer success, and cross-marketing teams What You'll Need ... Currently enrolled in a full-time or part-time MBA program or similar graduate or advanced degree ...

New

Workiva

Spring 2027 Intern - Marketing (MBA)

Rochester, MN · On-site +1

$35/hr

... management, enablement, services, customer success, and cross-marketing teams What You'll Need ... Currently enrolled in a full-time or part-time MBA program or similar graduate or advanced degree ...

New

Danaher

Product Manager Internships

Rochester, MN · On-site

... our product portfolio's success. What You Might Work On * Assisting in the development and ... Students currently pursuing an MBA or related graduate degree * Strong analytical and problem ...

Danaher

Product Manager Internships

Rochester, MN

... our product portfolio's success. What You Might Work On * Assisting in the development and ... Students currently pursuing an MBA or related graduate degree * Strong analytical and problem ...

Home Depot

Pro Customer Service/Sales

Rochester, MN · On-site

$16.50 - $18.50/hr

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Shopko Optical

Regional Manager- Minnesota

Rochester, MN · On-site

$112K - $168K/yr

... success. Taking Care of our teams who take Care of our Patients * Competitive Wages & Bonus ... Execute quality center visits to validate patient/customer service standards are consistently ...

Home Depot

Pro Customer Service/Sales

Rochester, MN · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

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Showing results 21-40

All JobsGraduate Customer Success JobsGraduate Customer Success Manager JobsGraduate Customer Success Manager Jobs in Rochester, MN

Graduate Customer Success Manager information

See Rochester, MN salary details

$33K

$84.4K

$142.3K

How much do graduate customer success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for graduate customer success manager in Rochester, MN is $84,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,600.00 per year, depending on experience, location, and employer.

What is a graduate customer success manager?

A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.

What are the typical career progression paths for a graduate customer success manager?

Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.

What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?

To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.

What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?

AspectGraduate Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, some certifications in customer success or related fieldsHigh school diploma or equivalent, relevant technical or product knowledge
Work EnvironmentCollaborative, client-facing, strategic focusTechnical, troubleshooting, reactive support
Employer & Industry UsageTech companies, SaaS providers, startupsIT firms, telecom, software companies
Search & Comparison IntentUnderstanding entry-level customer success rolesTechnical support roles, troubleshooting careers

The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.

What job categories do people searching Graduate Customer Success Manager jobs in Rochester, MN look for?

The top searched job categories for Graduate Customer Success Manager jobs in Rochester, MN are:

Graduate Customer Success Manager jobs near you

Student Success Advisor

160 Driving Academy

Rochester, MN • On-site

$25 - $27.50/hr

Full-time

Posted 3 days ago

New

160 Driving Academy rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Are you a strong communicator who enjoys helping people stay on track and reach the finish line?
At 160 Driving Academy, we are hiring Student Success Advisors to support students from the time tuition is paid through classroom theory, yard training, CDL testing, graduation, and job placement support.
This role is focused on student support, retention, communication, and follow-through. You will help students complete required steps such as permits, DOT physicals, drug screens, attendance, fees, testing, and placement verification.
With 90 locations across 32 states, 160 Driving Academy helps thousands of students each year start careers in trucking.
Responsibilities
  • Support students from class start through graduation and CDL testing.
  • Take inbound calls from enrolled students and resolve or escalate issues quickly.
  • Make outbound support calls to students assigned to your training locations.
  • Help students stay on track with permits, DOT physicals, drug screens, fees, attendance, and testing requirements.
  • Track student attendance and identify students who may need additional support.
  • Update student communication and activity in Salesforce.
  • Assist with enrollment documentation and student billing package requirements.
  • Support job placement follow-up and verify placement after graduation.
  • Greet walk-in students and prospective students when working from a branch location.
  • Maintain a clean, organized, and professional branch environment when on-site.
  • Partner with yards, instructors, compliance, training, and support teams to remove student barriers.

Preferred Qualifications
  • Experience in education, vocational training, admissions, workforce programs, retail, or student services.
  • Familiarity with WIOA or government-assistance programs.
  • Experience supporting adult learners or career-change students.
  • Branch operations or site coordination experience.
  • Bilingual English and Spanish is helpful but not required.
  • Experience coordinating compliance documents such as permits, physicals, drug screens, or testing paperwork.

What We Offer
  • Hourly pay based on experience and state requirements.
  • Commission opportunity tied to eligible branch-driven enrollments.
  • Bonus opportunity tied to student retention.
  • Comprehensive benefits package for full-time team members.
  • Training and onboarding to support your success in the role.
  • Remote or branch-based work depending on business needs.
  • Career growth opportunities within 160 Driving Academy.
  • An opportunity to make a lasting impact by helping students complete training and start careers in trucking.

At 160 Driving Academy, we help students move from paid tuition to CDL in hand. The Student Success Advisor plays a key role in keeping students supported, prepared, and moving toward graduation.
Apply today to start your career as a Student Success Advisor.
Equal Opportunity Employer Statement
160 Driving Academy is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.
Requirements
  • High school diploma or GED required.
  • Strong customer service and communication skills.
  • Ability to manage a student caseload and follow through on details.
  • Strong organization, time management, and attention to detail.
  • Experience using Salesforce, Outlook, and standard communication tools.
  • Comfortable working from a branch location as assigned.
  • Ability to support students professionally by phone, email, text, and in person.
  • Accountable, coachable, and focused on student outcomes.

Salary Description
$25 - 27.50 per hour

What 160 Driving Academy employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

160 Driving Academy logo

About 160 Driving Academy

Sourced by ZipRecruiter

Given the massive shortage of truck drivers in the U.S., the 160 Driving Academy has become a strategic supplier of Human Capital to some of the largest companies in the United States. At the same time, working with government leaders, the 160 Driving Academy has become the largest job creator in numerous cities and states. Run by highly experienced leaders from industry and organizations like Teach for America, the 160 Driving Academy is seeking leaders who are driven, energetic and personable to lead its newest Branch locations.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Peoria, IL, US

Year founded

2012

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