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Customer Success Manager Jobs in Baton Rouge, LA

Darling Ingredients

Territory Supervisor

Holden, LA

High School Diploma or equivalent required * 3+ years of experience in a customer-facing role such as account management, customer success, hospitality service, field service, or a route-based ...

Instrata

Security Project Manager

Baton Rouge, LA · On-site

Serve as the primary point of contact for customers throughout project execution. * Build trusted ... Demonstrated success managing project schedules, budgets, subcontractors, procurement, and client ...

Airgas

Medical Account Manager

Baton Rouge, LA · On-site

Flexibility to work varied hours to support our customers' success. * Comfort operating in a drug ... Deeply comfortable with CRM tools (such as Salesforce) and SAP experience preferred . Benefits We ...

Airliquidehr

Medical Account Manager

Baton Rouge, LA · On-site

Flexibility to work varied hours to support our customers' success. * Comfort operating in a drug ... Deeply comfortable with CRM tools (such as Salesforce) and SAP experience preferred ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Baton Rouge, LA

Customer Success Manager information

See Baton Rouge, LA salary details

$25.5K

$65.2K

$109.8K

How much do customer success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success manager in Baton Rouge, LA is $65,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $77,700.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Baton Rouge, LA?

The most popular types of Customer Success jobs in Baton Rouge, LA are:

What are popular job titles related to Customer Success Manager jobs in Baton Rouge, LA?

For Customer Success Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager jobs in Baton Rouge, LA look for?

The top searched job categories for Customer Success Manager jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Customer Success Manager jobs?

Cities near Baton Rouge, LA with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $65,168 per year, or $31.3 per hour.

Operations Manager - Transportation (3320)

Ironclad Environmental Solutions

Saint Gabriel, LA • On-site

Full-time

Posted 17 days ago

Ironclad Environmental Solutions rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

29th of 91 rated recycling and waste

Job description

About the Job:

The Operations Manager is responsible for leading the daily execution of waste hauling services with a strong focus on safety, efficiency, and customer satisfaction. This role oversees all field operations, including driver management, routing, equipment maintenance, and compliance with local, state, and federal regulations. The successful candidate will drive both short- and long-term operational strategies that support profitable growth, superior service delivery, and environmental stewardship.

Key Responsibilities:

  • Champion a safety-first culture by ensuring compliance with all company, DOT, and environmental health and safety regulations. Conduct regular training, audits, and site assessments.
  • Oversee dispatch and routing operations to ensure timely, cost-effective, and compliant pickup and disposal of waste streams.
  • Manage and optimize fleet operations, including preventative maintenance schedules, equipment availability, and repair coordination.
  • Lead and develop a team of drivers, technicians, and support staff; ensure adherence to Standard Operating Procedures (SOPs) and performance expectations.
  • Collaborate with Branch and Regional Leadership to execute operational goals, meet Key Performance Indicators (KPIs), and resolve service issues.
  • Monitor hauling and disposal costs, fuel usage, and labor efficiency to drive continuous improvement and margin growth.
  • Oversee accurate inventory and utilization of containers, trucks, and other mobile assets.
  • Lead operational assessments and drive action plans for performance gaps in safety, service delivery, route optimization and cost control.
  • Ensure proper waste manifesting, documentation, and compliance tracking for all regulated materials.

Qualifications:

  • Bachelor’s degree preferred; equivalent work experience in operations or logistics will be considered.
  • 5+ years of leadership experience in transportation, logistics, or environmental services—waste hauling or related industry preferred.
  • Demonstrated success managing field teams, routing, and fleet logistics in a high-volume, fast-paced environment.
  • Knowledge of DOT, OSHA, and EPA regulations and best practices.
  • Financial acumen with experience managing budgets, cost controls, and operational KPIs.
  • Strong leadership and people development skills with a focus on safety and performance.
  • Experience with CRM and operational systems (NetSuite, routing software, TMS, etc.) and proficiency in Microsoft Office.
  • Ability to adapt quickly and solve complex problems in a regulated, customer-driven environment.
  • Comfortable working in a matrixed organization with diverse internal and external stakeholders.

What Ironclad Environmental Solutions employees say

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