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Customer Success Manager Salary Jobs in Reston, VA

EverDriven

Customer Success Manager

Washington, DC · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... Salary Range: $88,000 - $105,000 based on experience + bonus potential Location: This is a remote ...

IOTAP Inc

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

Authorium

Customer Success Manager

Washington, DC · On-site

$70 - $95/hr

ABOUT THE CUSTOMER SUCCESS MANAGER ROLE We are hiring a Customer Success Manager who is outcomes ... 000 competitive base salary with variable compensation tied to customer outcomes (including ...

Authorium, Inc.

Customer Success Manager

Washington, DC · On-site

$70 - $95/hr

ABOUT THE CUSTOMER SUCCESS MANAGER ROLE We are hiring a Customer Success Manager who is outcomes ... 000 competitive base salary with variable compensation tied to customer outcomes (including ...

Workday

Sr Customer Success Manager

Washington, DC · On-site

Customer Success Management (CSM) is Workday's bridge between our Professional Services and ... Ability to travel up to 30% Workday Pay Transparency Statement The annualized base salary ranges ...

nitra

Customer Success Manager

Washington, DC · Hybrid

A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will manage a ... Competitive Salary - You're the best of the best, and your salary will reflect your experience and ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...

nitra

Customer Success Manager

Washington, DC · Hybrid

A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will manage a ... Competitive Salary - You're the best of the best, and your salary will reflect your experience and ...

Nuix Limited

Customer Success Manager

Reston, VA · On-site

$100 - $140/hr

The Customer Success Manager (Platform) is Nuix's primary post-sale relationship owner across an assigned portfolio of enterprise accounts. From the point of contract close, this role holds ...

New

Guardz

Customer Success Manager

Alexandria, VA

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...

Genesys

Sr. Customer Success Manager

Washington, DC

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Actual salaries will vary depending on a candidate's experience, qualifications, skills, and ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

$110 - $170/hr

The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...

Guardz

Customer Success Manager

Washington, DC

Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...

Meltwater

Customer Success Manager II

Washington, DC · On-site +1

$80K - $107K/yr

Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ... For this role, the base salary range is $43,000-$64,000 The expected On-Target Earnings (OTE) range ...

Famly Denmark

US Customer Success Manager

Arlington, VA · On-site

$67 - $73/hr

We're looking for a Customer Success Manager to own and grow relationships with a portfolio of ... Salary in the $67-73k/year range (depending on experience) * Competitive benefits such as 401k with ...

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Showing results 21-40

All JobsCustomer Success Salary JobsCustomer Success Manager Salary JobsCustomer Success Manager Salary Jobs in Reston, VA

Customer Success Manager Salary information

See Reston, VA salary details

$33.8K

$86.4K

$145.6K

How much do customer success manager salary jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer success manager salary in Reston, VA is $86,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager Salary vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Typical CredentialsBachelor's degree, certifications in customer success or related fieldsBachelor's degree, sales or customer relationship certifications
Work EnvironmentTech companies, SaaS providers, service industriesSales-driven organizations, client account teams
Industry UsageCommon in SaaS, tech, and service sectorsPrevalent in sales, marketing, and client management sectors

Customer Success Managers focus on client retention and satisfaction, often requiring technical knowledge and customer relationship skills. Account Managers primarily handle sales and client accounts, emphasizing sales targets and revenue growth. While both roles involve client interaction, their salary differences depend on industry, experience, and company size.

Do customer success managers make good money?

Customer Success Managers typically earn a competitive salary that varies by industry, experience, and location, with median salaries often ranging from $60,000 to $100,000 annually. Many also receive bonuses or commissions based on performance, and strong communication and relationship management skills can lead to higher compensation.

Is a customer success manager a good career?

A customer success manager (CSM) role is considered a good career for those interested in client relations, problem-solving, and account management. It often offers opportunities for advancement, requires skills in communication and technical tools, and can lead to higher-level positions in customer experience or sales. The role provides a stable career path with competitive salaries and growth potential in many industries.

What exactly does a customer success manager do?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they are satisfied with a company's products or services. They onboard new customers, provide ongoing support, address issues, and help clients achieve their goals, often using tools like CRM software. CSMs focus on retention, renewals, and identifying opportunities for upselling or expansion.

What are popular job titles related to Customer Success Manager Salary jobs in Reston, VA?

For Customer Success Manager Salary jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Salary jobs in Reston, VA look for?

The top searched job categories for Customer Success Manager Salary jobs in Reston, VA are:

What cities near Reston, VA are hiring for Customer Success Manager Salary jobs?

Cities near Reston, VA with the most Customer Success Manager Salary job openings:

Customer Success Manager Salary jobs near you

Customer Success Manager

EverDriven

Washington, DC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. 

Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. 

Position Summary: 
 
The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle. Additionally, the CSM will emphasize EverDriven's value proposition and demonstrate its impact by providing ongoing education to clients, ensuring they maximize the benefits of the partnership. We are seeking proactive candidates who excel in problem-solving and relationship building with both internal and external customers. Your ability to generate revenue while fostering meaningful and lasting connections with EverDriven's clients will be key to your success in this role.

Salary Range: $88,000 - $105,000 based on experience + bonus potential 

Location: This is a remote role, but candidate must reside within Florida or Virginia markets

How You Will Make an Impact:
•    Implements strategies and processes that deliver consistent customer satisfaction and retention
•    Owns account relationships, strategy, pricing – including managing contract renewals and RFPs. 
•    Proactively engages and builds relationships with decisions makers and all levels of school district personnel
•    Understands retention and service risks in their book of business and works to drive risk mitigation plans where applicable
•    Utilizes extensive product/service knowledge, problem-solving skills and training to enhance customer engagements while generating revenue 
•    Conducts regular check-ins and business reviews with clients to understand their goals and challenges, providing tailored solutions to meet their needs 
•    Works cross functionally and coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers 
•    Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges 
•    Advocates for solutions, product enhancements, and other actions to meet the needs of customers and cultivate growth

What You Will Bring to EverDriven:
•    Bachelor's degree and/or equivalent relevant years of experience 
•    Minimum of 5 years' experience in a business development or customer success role 
•    Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients 
•    Excellent problem-solving and analytical abilities to understand client needs and provide effective solutions 
•    Ability to manage multiple priorities and projects simultaneously in a fast-paced environment 
•    Proactive and self-motivated with a passion for customer success and a track record of achieving goals 
•    Valid US driver's license in good standing, required
•    Position will be remote/WFH and requires up to 33% travel

Benefits:
  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Flexible Time Off (FTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-Remote

Equal Opportunity Employer 

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. 

Visit our website and learn more about us at www.EverDriven.com