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Customer Success Manager Remote Jobs in Rochester, MI

Beacon Talent

Customer Solutions Director

Detroit, MI · On-site +1

$172.96K - $188.64K/yr

S. (Remote) or major hub (hybrid optional) Type: Full-time Seniority: Mid-Senior (player/coach ... success, strategic account management, solutions consulting, engagement management, or similar.

Directive

Paid Media Manager (Remote US)

Detroit, MI · Remote

$70K - $95K/yr

Confirm lead routing is accurate within a CRM * Understand the value of Programmatic campaigns ... Proven and measurable success with mid-market or enterprise accounts * A unique perspective on how ...

Directive

B2B Marketing Manager(Remote US)

Detroit, MI · Remote

$80K - $85K/yr

... our customers here at Directive. In this role, you will directly work with no more than seven ... Own the success of SMB clients, across channels * Handle client relationships with poise ...

ForgeFit

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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Customer Success Manager Remote information

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$29.9K

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$128.9K

How much do customer success manager remote jobs pay per year?

As of May 31, 2026, the average yearly pay for customer success manager remote in Rochester, MI is $76,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $91,100.00 per year, depending on experience, location, and employer.

How to Become a Remote Customer Success Manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a Customer Success Manager (Remote), and why are they important?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do Customer Success Managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.

What is a Customer Success Manager (Remote)?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.
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Customer Success Manager Remote jobs near you
New Business Development Manager (Remote)

New Business Development Manager (Remote)

Huntsman Corporation

Auburn Hills, MI • On-site, Remote

Full-time

Posted 6 days ago

Huntsman Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

39th of 89 rated chemical manufacturers

Job description

Job Description:
Business Development Manager
Huntsman is seeking a Business Development Manager supporting TPU (thermoplastic polyurethane) Division located, this will be a remote position. This position will report to the Head of Commercial Elastomers Americas.
Job Scope
We are looking for a high-energy, results-focused New Business Development Manager to accelerate growth and capture new business for the TPU (thermoplastic polyurethane) product line in alignment with the Elastomers business strategy. This role is dedicated to winning new accounts, expanding market share, and driving profitable growth, with clear accountability for delivering measurable sales results.
In summary, as the Business Development Manager, you will:
  • Deliver new customer acquisition and secure profitable revenue in target markets and applications.
  • Consistently meet or exceed growth targets by developing a robust sales pipeline and closing new business opportunities.
  • Build strong relationships with decision-makers, influencers, and stakeholders across the value chain.
  • Negotiate contracts, pricing, and supply agreements to secure profitable business.
  • Provide accurate sales forecasts, pipeline reports, and growth KPIs using CRM tools. Consolidate, coordinate and centrally manage the regional new opportunities pipeline.
  • Develop and execute go-to-market strategies to penetrate new industries, geographies, and applications.
  • Establish a high standard of market intelligence for Elastomers products in the region, with particular focus on reviewing market share, product penetration, competitor's product portfolio and competitor's positioning with target customers/markets.
  • Collaborate with internal technical, product management and marketing teams to position solutions competitively and differentiate from competitors.
  • Represent the company at industry events, conferences, and trade shows to generate qualified leads.
  • EHS and safety focused individual.

Qualifications
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
The candidate must have an unrestricted right to work for Huntsman in the United States.
Minimum Qualifications
  • Bachelor's degree in chemical engineering, Business, or related field (advanced degree a plus).
  • 5+ years of experience in B2B sales or new business development.
  • Proven ability to hunt, close, and grow new business.
  • Good knowledge of Thermoplastic Polyurethanes and of the customers' industries would be HIGHLY desirable

Skills and knowledge
  • Strong commercial acumen with excellent negotiation and deal-closing skills.
  • Experience in building sales pipelines, managing sales cycles, and converting prospects to revenue.
  • Self-starter with high motivation to deliver results and expand market share.
  • Excellent team management, influencing and negotiating skill.
  • Willingness to travel up to 50% for customer meetings and industry events

Huntsman is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunities (EEO) to all qualified applicants for employment, without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identification, sexual orientation and/or expression or any other characteristic protected by law in every location in which we have facilities national or local.
Please refer to https://www.huntsman.com/privacy/online-privacy-notice for Company's Data Privacy and Protection information.
All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service.
Huntsman is aware of a scam involving fraudulent job offers. Huntsman does not make job offers until after a candidate has submitted a job application and has participated in a face-to-face interview. Please be advised that emails from Huntsman always end in "@huntsman.com" , and that any job offer that requires payment or requires you to deposit a check is likely a scam. If you have questions about any open positions at Huntsman, please visit our Careers website at http://www.huntsman.com/corporate/a/Careers.
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About Huntsman

Sourced by ZipRecruiter

For 50 years, our employees have been using science and ingenuity to create innovations that play a critical role in the everyday lives of many millions of people. As a global chemicals company, Huntsman’s work forms the building blocks for countless consumer and industrial products that are part of your everyday life. Our employees are united around a common goal: enriching lives through innovation.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Spring, TX, US

Year founded

1970

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