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Customer Success Manager Remote Jobs in Boca Raton, FL

AJAIA

Product Success Manager

Fort Lauderdale, FL · On-site +1

As the Product Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...

AJAIA

Product Success Manager

Fort Lauderdale, FL · Remote

As the Product Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...

HMG Careers

Sales Manager Remote

Lazy Lake, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Pembroke Pines, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Palm Springs, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Margate, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Boca Raton, FL

Customer Success Manager Remote information

See Boca Raton, FL salary details

$30.8K

$78.8K

$132.9K

How much do customer success manager remote jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success manager remote in Boca Raton, FL is $78,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $93,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What are the most commonly searched types of Customer Success Remote jobs in Boca Raton, FL? The most popular types of Customer Success Remote jobs in Boca Raton, FL are:
What are popular job titles related to Customer Success Manager Remote jobs in Boca Raton, FL? For Customer Success Manager Remote jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Remote jobs in Boca Raton, FL look for? The top searched job categories for Customer Success Manager Remote jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Customer Success Manager Remote jobs? Cities near Boca Raton, FL with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Boca Raton, FL as of August 2026, with employment types broken down into 88% Full Time, 5% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $78,825 per year, or $37.9 per hour.

Associate Director of Customer Success (Remote)

UpsideHom, Inc.

Fort Lauderdale, FL • On-site, Remote

$115K - $130K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Job description

About Upside:
Upside is a housing-focused care partner helping people experiencing housing instability take the next step toward stability. We partner with health plans and care organizations to identify members at risk, build a clear housing plan, and drive the work forward through placement and stabilization.
Upside owns the entire housing process from start to finish. Our team engages members, coordinates with local providers and community resources, manages logistics and documentation, and stays involved until the issue is resolved. Our approach is human-first and outcome-driven, measured by real results like stable housing, completed moves, safer living environments, and successful transitions.
About the Opportunity:
Upside is hiring an Associate Director of Health Plan Success to manage, retain, and grow relationships with key health plan customers. This is a senior individual contributor role with day-to-day ownership of a complex portfolio of health plan customers, which may include large national payer organizations, affiliated health plans, and other strategic accounts.
The Associate Director will serve as a trusted partner to customer stakeholders, helping ensure strong program performance, customer satisfaction, and long-term retention. This person will also identify opportunities to increase referrals, expand into new populations or lines of business, and extend or renew existing contracts.
This role reports to the SVP of Customer Success. Internally, this role is referred to as Associate Director, Customer Success.
Work Location and Schedule:
  • Full-time, fully remote within the United States
  • Must be able to work effectively across multiple U.S. time zones
  • Must be available to travel as needed for customer meetings, business reviews, and other key relationship-building activities.

What You'll Do:
  • Own day-to-day relationships for an assigned portfolio of health plan customers
  • Serve as the primary point of contact for customer stakeholders
  • Lead recurring customer meetings, quarterly business reviews, and performance updates
  • Monitor account health, customer satisfaction, referral volume, and program performance
  • Identify and address customer risks before they impact retention
  • Own renewal planning and execution for assigned accounts
  • Identify opportunities to increase referrals, expand into new populations or lines of business, and extend existing contracts
  • Partner with Sales, Operations, Product, and leadership to support customer goals and growth
  • Maintain clear account plans, renewal timelines, risks, and expansion opportunities in Salesforce
  • Help build Customer Success processes, playbooks, reporting, and OKRs as the team scales

What We're Looking For:
  • 6+ years of experience in customer success, account management, partnerships, or client services
  • Experience working with health plans, managed care organizations, or other complex healthcare customers
  • Strong understanding of Medicaid, Medicare Advantage, D-SNP, case management, or social drivers of health
  • Proven success managing, retaining, and growing high-value customer relationships
  • Experience with renewals, cross-selling, referral growth, or account expansion
  • Strong presentation, communication, and relationship-building skills
  • Ability to operate independently and manage multiple complex accounts without significant oversight
  • Experience working cross-functionally in a startup, SaaS, or technology-enabled services environment
  • Proficiency with Salesforce or a similar CRM
  • Ability to work effectively across multiple time zones

Compensation and Benefits:
  • Base salary: $115,000-$130,000
  • Performance-based variable compensation
  • Medical, dental, and vision coverage
  • Paid time off and company holidays

Upside is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. Upside is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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