Customer Success Manager Remote Edtech Jobs in Spring, TX

About Menufy by HungerRush

Menufy gives independent restaurants a powerful marketing advantage with easy technology and a dedicated team that grows it with you. More than 25,000 restaurant operators have trusted Menufy to build their custom-branded website, drive direct online orders, run pro-level marketing (email, text, loyalty, AI review replies, and Google SEO), and keep it all running with a dedicated Success Manager and 24/7 U.S.-based multilingual support. At Menufy, we do the heavy lifting so owners can focus on what they do best: running a great restaurant.

We're looking for driven sales professionals who are excited to bring that advantage to independent operators across the country. You'll be selling a product restaurant owners genuinely need, backed by a team that makes you look great after the sale. This is your chance to build a career where closing deals helps small businesses thrive.

The Opportunity

This is a coaching-first, metrics-driven leadership role for someone equally comfortable running a pipeline review and getting on a tough call alongside a rep. Reporting directly to the Director of Sales, you will own the full performance lifecycle of your team from hiring and ramp through sustained quota attainment and long-term development. You will also serve as a critical bridge between Sales, Marketing, Onboarding, and Customer Success to deliver a seamless prospect-to-customer experience.

Here's What You'll Do

• Team Leadership and Development: Lead, mentor, and develop a team of 810 Account Executives to exceed individual and team sales goals through impactful coaching, motivation, and skill development. Foster a collaborative, high-performance culture by implementing recognition programs, accountability-driven incentives, and team-building practices that keep energy high and attrition low.
• Hiring and Rep Ramp: Own the full-cycle recruiting process for AE headcount sourcing, interviewing, and closing top candidates. Design and execute a structured 30/60/90-day ramp program with clear milestones, quota progression benchmarks, and early intervention protocols to get new hires productive fast.
• Performance Management and Coaching: Set clear performance goals and metrics while leveraging Salesforce data and weekly 1:1s to track progress and deliver actionable feedback. Address performance issues promptly and constructively using a data-driven approach. Recognize and replicate top performer behaviors and manage underperformance with clarity, documentation, and care.
• Sales Strategy and Execution: Use sales data and KPIs to diagnose team performance and adjust strategy in real time. Drive day-to-day operational excellence by keeping the team focused on key metrics including activity levels, pipeline health, conversion rates, and quota attainment against the ARR target. Own accurate forecasting and deliver regular performance reporting to the Director of Sales.
• Problem Solving and Operational Efficiency: Be deeply involved in day-to-day team operations actively troubleshooting deals, removing blockers, and ensuring reps stay focused on selling. Take a proactive approach to identifying and resolving challenges that impact team productivity, whether internal process gaps or client-facing friction.
• Cross-Functional Collaboration: Partner with Marketing on lead quality, campaign feedback, and MQL-to-SQL conversion. Coordinate with the Onboarding team to ensure smooth deal-to-implementation handoffs and faster time-to-go-live. Align with Customer Success on ICP health, churn signals, and expansion opportunities. Serve as the voice of the frontline surfacing competitive intelligence, objection trends, and market insights to leadership.

What You'll Bring to Menufy

We are looking for someone who is ready to make an impact and grow alongside us:

• Leadership Skills: A hands-on sales leader with 24 years of experience managing and developing Account Executives, preferably in a SaaS or high-velocity SMB environment. Proven ability to coach reps to exceed targets while holding the team accountable and addressing underperformance head-on.
• Track Record of Quota Ownership: Demonstrated success carrying and achieving team ARR quotas in fast sales cycle SMB. You know what it takes to close the quarter and you build the habits and systems to get there every time.
• Hiring and Ramp Experience: Direct experience recruiting, onboarding, and ramping AEs to full productivity. You have a clear point of view on what great looks like and a repeatable process for getting new hires there quickly.
• Data-Driven Mindset: A metrics-first approach to managing performance you live in your CRM, know your team's numbers cold, and use that insight to coach with precision and forecast with confidence.
• Strong Communication Skills: Excellent written and verbal communication, with the ability to motivate a team, deliver hard feedback constructively, and influence cross-functional partners without direct authority.
• Adaptability: High energy, resilient, and comfortable operating in a fast-moving environment where the playbook is still being written. You see ambiguity as an opportunity, not an obstacle.

Preferred Qualifications

• 2-4 years of sales management experience in short-cycle SMB sales within fast-paced, remote environments
• Experience managing multilingual or geographically distributed sales teams
• Familiarity with structured sales methodologies such as SPIN, BANT, or GAP
• Proficiency with Salesforce and modern sales engagement tools such as Outreach, Salesloft, or Gong

The Menufy Edge

We believe in rewarding great work with great benefits:

• Compensation: Competitive base salary with variable compensation tied directly to team performance.
• Growth: A clear path to Senior Manager or Director of Sales as Menufy scales. We promote from within and invest in the leaders who build us.
• Mission: Direct, measurable impact on independent restaurant owners across the United States operators who depend on tools like ours to compete and grow.
• Environment: A remote-friendly, results-oriented culture built around ownership and outcomes, not activity theater. We trust our managers to lead.

Additional Information

This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.

HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.