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Customer Success Manager Edtech Jobs in Spring, TX

SynMax

Customer Success Specialist

Houston, TX · On-site

You've done customer success, account management, or sales support before, ideally somewhere SaaS or data-driven * You write well and confidently - outreach and customer emails come naturally to you ...

New

SynMax

Customer Success Specialist

Houston, TX · On-site

You've done customer success, account management, or sales support before, ideally somewhere SaaS or data-driven * You write well and confidently -- outreach and customer emails come naturally to you ...

Posted today

Det Norske Veritas

Head of Customer Success

Houston, TX · On-site

Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Familiarity with CRM systems, online business platforms, and digital communication tools is ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Familiarity with CRM systems, online business platforms, and digital communication tools is ...

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for ... Opportunity for 1 day a week, at management discretion. Job Type: Full-time Benefits: * 401(k)

impac Fleet

Be Seen First

Customer Success Representative

The Woodlands, TX · On-site

$45K - $50K/yr

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless ... Keep customer interactions organized and up to date in Salesforce (CRM) * Build and maintain strong ...

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All JobsCustomer Success Edtech JobsCustomer Success Manager Edtech JobsCustomer Success Manager Edtech Jobs in Spring, TX

Customer Success Manager Edtech information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do customer success manager edtech jobs pay per year?

As of Jul 15, 2026, the average yearly pay for customer success manager edtech in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Customer Success Manager in the Edtech industry?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What is a Customer Success Manager Edtech job?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What are the key skills and qualifications needed to thrive in the Customer Success Manager Edtech position, and why are they important?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What job categories do people searching Customer Success Manager Edtech jobs in Spring, TX look for? The top searched job categories for Customer Success Manager Edtech jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Manager Edtech jobs? Cities near Spring, TX with the most Customer Success Manager Edtech job openings:
Customer Success Manager Edtech jobs near you
Infographic showing various Customer Success Manager Edtech job openings in Spring, TX as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.
Technical Customer Success Manager (Healthcare)

Technical Customer Success Manager (Healthcare)

Armis

Houston, TX

Full-time

Medical

Re-posted 23 days ago

Job description

Description
Location: Austin Tx, Dallas Tx OR Boston Ma OR Arlington VA
We are seeking a Healthcare Network Technical Customer Success Manager (T-CSM) to join our growing global Customer Success organization. This role is designed for a hands-on network professional with healthcare expertise, passionate about driving secure connectivity, device visibility, and operational excellence across hospital and clinical environments

What you'll do:
  • Lead adoption and deployment of the Armis platform across healthcare networks, ensuring seamless visibility into IoMT, and IT/OT assets.
  • Map clinical workflows to security architecture, helping align the platform with healthcare compliance frameworks (e.g., HIPAA, HITECH, NIST).
  • Collaborate with biomedical engineering, IT, and security teams to design secure network segmentation, device communication policies, and risk-reduction strategies.
  • Serve as the technical liaison between customer engineering teams and Armis cross-functional stakeholders (Product, Support, Sales, and Engineering).
  • Guide integration efforts with WLC, CMMS, NAC, Firewalls and other security and ITSM tools (e.g., ServiceNow, Cisco ISE, Palo Alto, CrowdStrike).
  • Conduct health assessments and configuration reviews to ensure optimal performance, accurate asset classification, and high-fidelity risk scoring.
  • Translate technical findings into executive outcomes, presenting ROI, uptime improvements, and reduced clinical risk to leadership.
  • Mentor customer teams on vulnerability management, threat response, and network best practices within healthcare environments.
  • Partner with Armis Product and Engineering to influence roadmap priorities based on real-world healthcare use cases.

What we expect:
  • Bachelor’s degree in Computer Science, Information Systems, Biomedical Engineering, or equivalent experience.
  • 5+ years of hands-on experience in network engineering, architecture, or security operations— within healthcare systems, hospitals, or clinical networks.
  • 3+ years in a customer-facing role (Customer Success, Technical Account Management, or Implementation Engineering).
  • Deep knowledge of network protocols (TCP/IP, SNMP, HL7, DICOM, MQTT, etc.) and how they relate to biomedical and IoT devices.
  • Proven experience with network discovery, segmentation, and vulnerability remediation tools (e.g., Cisco, Palo Alto, Armis, Qualys, Tenable).
  • Understanding of clinical device workflows and their dependencies on secure connectivity and uptime.
  • Excellent communication and presentation skills, able to engage both technical teams and executive healthcare leaders.
  • Strong project management skills with the ability to balance multiple hospital deployments simultaneously.
  • Experience securing medical and IoMT ecosystems in hospitals, labs, or life-science organizations.
  • Familiarity with healthcare network manufacturers and clinical device vendors (Philips, GE Healthcare, Siemens, Medtronic, etc.).
  • Certifications: HCISSP,CISSP, CCNP, CEH, or Healthcare Security certifications (e.g., HCISPP).
  • Experience with scripting or automation (Python preferred) for network or asset management tasks.
  • Understanding of regulatory compliance frameworks (HIPAA, HITECH, ISO 80001, NIST CSF).'
  • Working knowledge of MDS2 documentation and its role in evaluating medical-device security controls within healthcare environments.
  • Ability to travel up to 20–25% quarterly for on-site customer workshops and architecture reviews.

Additional
Salary range guidance for this position is: $130,000 - $165,000
The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.
l status or any other legally protected status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization to work in the United States.

About Armis:
Armis is the leading agentless, enterprise-class device security platform, designed to protect organizations from cyberthreats created by the onslaught of unmanaged and IoT devices. Fortune 1000 companies trust our real-time and continuous protection to see and control all managed, unmanaged, un-agentable and IoT devices – from traditional devices like laptops and smartphones to new smart devices like smart TVs, webcams, printers, HVAC systems, industrial control systems and PLCs, medical devices and more. Armis provides passive and unparalleled asset inventory, risk management, and detection & response. Armis has the world’s largest Device Knowledgebase, tracking over 280M devices, tracking device behavior, connections, and history. Armis is a privately held company and headquartered in Palo Alto, California.