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Customer Success Manager Edtech Jobs in Spring, TX

Orbee

Customer Success Manager

Cypress, TX · On-site

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

HCSS

Head of Customer Success

Houston, TX · On-site

Renewals ownership and multi-product portfolio experience * 5+ years of progressive leadership experience in Customer Success or a related customer-facing function, including experience managing ...

Socket.dev

Head of Customer Success

Houston, TX · On-site

$140 - $210/hr

Renewals ownership and multi-product portfolio experience * 5+ years of progressive leadership experience in Customer Success or a related customer-facing function, including experience managing ...

TDIndustries

Client Success Manager

Houston, TX · On-site

Track and analyze key client metrics, including response times, work order completion, and customer ... management, customer success, or service delivery-preferably within facilities services ...

Addison Group

Client Success Manager

Houston, TX · Remote

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This ... Utilize CRM and project management platforms to manage workflows, reporting, and account activity.

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Customer Success Manager Edtech information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do customer success manager edtech jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success manager edtech in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in Spring, TX?

For Customer Success Manager Edtech jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Edtech jobs in Spring, TX look for?

The top searched job categories for Customer Success Manager Edtech jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Success Manager Edtech jobs?

Cities near Spring, TX with the most Customer Success Manager Edtech job openings:

Customer Success Manager Edtech jobs near you
Infographic showing various Customer Success Manager Edtech job openings in Spring, TX as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $73,918 per year, or $35.5 per hour.

Customer Success Manager

Orbee

Cypress, TX • On-site

Full-time

Re-posted 13 days ago

Job description

About Orbee
Orbee provides digital marketing analytics, data, and automation solutions to the automotive industry. Franchise and independent dealers and large dealership groups utilize the company's platform to make actionable decisions based on analytics of their campaigns, inventory, and consumer experiences, build comprehensive buyer profiles by connecting first-party data signals from their web sites and integrated partners and automate messaging across all paid and earned channels with personalization and segmentation. The company partners with dealer-centric media agencies, service providers, and OEM programs to expand the reach of its powerful technologies. Orbee's core technology products include its proprietary data collection, processing, and reporting pipeline, its robust set of dashboards and APIs, and campaign and creative tools for email, search, social, on and off-site display, and video. Orbee was founded in 2015 and is headquartered in Irvine, California. Learn more at www.orbee.com.
Role Overview
In this role, you won't just manage accounts; you will be the primary advisor for our clients, helping them navigate our data-as-a-service ecosystem to solve complex marketing challenges.
Key Duties & Responsibilities
  • Technical Onboarding & Adoption: Lead clients through the strategic implementation of Orbee's tracking scripts and data integrations. You aren't just "setting up an account" you are helping them architect their data strategy.
  • MarTech Optimization: Act as an internal expert on how Orbee's data interacts with Google Ads, Meta Ads, and Email Automation. You'll help clients build sophisticated audience segments based on real-time data signals.
  • Data Translation: Bridge the gap between Orbee's raw data capabilities and the dealership's business goals. You should be comfortable explaining how a data pipeline works to a General Manager who just wants to sell more cars.
  • Product Strategy: Work closely with our Engineering and Product teams to communicate field insights. You are the "eyes and ears" that translate client needs into technical requirements for our roadmap.
  • Business Reviews (QBRs): Move beyond "feel-good" meetings. You will lead data-driven reviews that analyze funnel performance, attribution, and ROI using Orbee's proprietary analytics.

Qualifications & Requirements
  • The "Tech" Factor: You have a background in SaaS, MarTech, or Data-driven environments. You don't need to be an engineer, but you must be comfortable discussing data flows and software integrations.
  • Automotive Intelligence: 3+ years in the automotive industry is highly preferred. You understand how a CRM/DMS works and where the "data silos" live in a dealership.
  • Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like HubSpot to track account health and identifying technical "friction points" before they cause churn.
  • Consultative Communication: You can translate technical system requirements into clear operational logic. You are comfortable explaining how event-based data triggers or API integrations function in a way that allows a client to make an informed business decision without needing a technical background.

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