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Customer Success Data Analyst Jobs (NOW HIRING)

CVHCare

Customer Success Analyst

San Francisco, CA · On-site

$25 - $28/hr

As a Customer Success Analyst, you will play a vital role in ensuring our customers achieve their desired outcomes while using CuraeSoft's software solutions. Your goal will be to build long-lasting ...

Atominvest

Customer Success Analyst

Providence, RI · On-site

Work alongside Customer Success Managers to onboard customers onto the platform * Drive down time ... Comfortable with working with large amount of data * Ability to prioritise tasks, regularly ...

Stellar IT Group

Data Analyst

Miami, FL · On-site

Data Analyst Location: Miami, FL - Onsite 5 days/week Type: 6-month Contract-to-Hire Role Overview ... Partner with Sales, Marketing, and Customer Success teams to translate data needs into actionable ...

Chartbeat, Inc.

Customer Success Manager

New York, NY · On-site

$100K - $125K/yr

Analyze performance data to identify trends, forecast risks, and design data-informed interventions ... Work within the Customer Success organization to continuously improve customer success processes ...

CARTO

Customer Success Engineer

Customer Success Engineer Department: Customer Services Employment Type: Full Time Location: Remote ... CARTO is the leading cloud-native Agentic GIS platform, trusted by data scientists, data analysts ...

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Frontsteps

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

Natively monitor product usage data and health scores to identify expansion opportunities and ... Mastery of Salesforce and modern Customer Success data frameworks. SUCCESS METRICS (How We Measure ...

A2MAC1

Customer Success Manager

Detroit, MI · On-site

... Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ... Analyze customer usage data to identify improvement opportunities and enhance the customer ...

A2MAC1

Customer Success Manager

Detroit, MI · On-site

... Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ... Analyze customer usage data to identify improvement opportunities and enhance the customer ...

A2MAC1

Customer Success Manager

Detroit, MI

... Success & Implementation * Become part of the team responsible for rolling out B2B enterprise ... Analyze customer usage data to identify improvement opportunities and enhance the customer ...

Zoomph

Customer Success Specialist

Reston, VA · On-site

$60K - $65K/yr

The Customer Success Specialist will be responsible for addressing client inquiries ... Analytical Skills: Strong problem-solving abilities with a data-driven approach to identifying ...

Techywhiz

Data Analyst

New Orleans, LA · On-site

Our team is looking to add a Data Analyst to help make our customers' dreams a care team operations ... You would be part of the customer success team and aid in developing valuable dashboards to help ...

Techywhiz

Data Analyst

New Orleans, LA · On-site +1

Our team is looking to add a Data Analyst to help make our customers' dreams a care team operations ... You would be part of the customer success team and aid in developing valuable dashboards to help ...

CARTO

Customer Success Engineer

CARTO is the leading cloud-native Agentic GIS platform, trusted by data scientists, data analysts ... To continue this growth, the Customer Success team is looking for a Customer Success Engineer to ...

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Customer Success Data Analyst information

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How much do customer success data analyst jobs pay per year?

As of Jul 14, 2026, the average yearly pay for customer success data analyst in the United States is $82,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $97,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Data Analyst vs Customer Support Specialist?

AspectCustomer Success Data AnalystCustomer Support Specialist
Required SkillsData analysis, CRM tools, customer metricsCommunication, problem-solving, product knowledge
Work EnvironmentData-driven teams, analytics departmentsCustomer service centers, support teams
Industry UsageTech, SaaS, software companiesRetail, telecom, service industries
Common Search IntentAnalyzing customer data, improving retentionResolving customer issues, providing support

The Customer Success Data Analyst focuses on analyzing customer data to improve retention and success metrics, often working with analytics tools. In contrast, a Customer Support Specialist primarily handles direct customer inquiries and issues. While both roles aim to enhance customer experience, their core responsibilities and skill sets differ significantly.

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Customer Success Data Analyst jobs near you
Customer Success Analyst

Customer Success Analyst

CVHCare

San Francisco, CA • On-site

$25 - $28/hr

Full-time

Re-posted 24 days ago

Job description

ONSITE SAN FRANCISCO, CA. NOT A REMOTE POSITION.
About Us: CuraeSoft is dedicated to empowering businesses and individuals with innovative and intuitive software solutions that drive growth, efficiency, and exceptional success. Our journey began from our own need for transformative tools, which led us to create products that are now available worldwide. We aim to continue revolutionizing industries and need skilled team members who share our vision for greatness.
We are committed to providing a diverse, inclusive, and collaborative work culture, which encourages both individual and team growth. Join us to be part of a dynamic team that values innovation, transparency, adaptability, and making a significant difference in the world.
Summary: We are seeking a proactive and empathetic Customer Success Analyst to join our team. As a Customer Success Analyst, you will play a vital role in ensuring our customers achieve their desired outcomes while using CuraeSoft's software solutions. Your goal will be to build long-lasting relationships with our customers, understand their needs, and help them maximize the value of our products.
Responsibilities:
  • Customer Onboarding: Guide new customers through the onboarding process, ensuring they are set up for success and can effectively use our software from day one.
  • Relationship Building: Develop and maintain strong, long-term relationships with customers, acting as their primary point of contact for any questions or concerns.
  • Customer Training: Conduct training sessions and webinars to educate customers on product features, best practices, and new updates.
  • Account Management: Monitor customer usage and health metrics to proactively identify and address any potential issues or areas for improvement.
  • Customer Advocacy: Act as the voice of the customer within CuraeSoft, providing feedback to the product and development teams to drive continuous improvement.
  • Issue Resolution: Work collaboratively with technical support and product teams to resolve customer issues and ensure customer satisfaction.
  • Renewals and Upsells: Identify opportunities for account growth and renewal, and collaborate with the sales team to execute upsell strategies.
  • Customer Feedback: Gather and analyze customer feedback to identify trends and areas for product or service enhancement.
  • Reporting: Maintain accurate records of customer interactions, including issues resolved and feedback provided, using our inhouse system.

Qualifications:
  • Bachelor's degree in Business, Communications, or a related field preferred.
  • Experience in customer success, account management, or a related role, is a plus (preferably within a SaaS or technology environment)
  • Excellent interpersonal and communication skills, both verbal and written.
  • Strong problem-solving skills with a proactive approach to addressing customer needs.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficiency with presentation software, creative software (eg. Canva), and Microsoft Office Suite.
  • A customer-centric mindset with a passion for helping others and ensuring customer satisfaction.
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About CVHCare

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US

Year founded

2005

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