Lead Customer Success Manager
$120K - $145K/yr
Mentor and provide guidance to junior Customer Success team members, helping to elevate the overall ... Prior experience managing high value enterprise customer relationships in B2B SaaS or Fintech ...
Lead Customer Success Manager
$120K - $145K/yr
Mentor and provide guidance to junior Customer Success team members, helping to elevate the overall ... Prior experience managing high value enterprise customer relationships in B2B SaaS or Fintech ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
$70K - $80K/yr
Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.
Customer Success Manager
$70K - $80K/yr
Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.
Customer Success Manager
Kalamazoo, MI · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
Kalamazoo, MI · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
Apex, NC · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... Identify and assist in additional end user training and adoption opportunities * Identify new ...
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Customer Success Manager
Apex, NC · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... Identify and assist in additional end user training and adoption opportunities * Identify new ...
Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our ... * Assist clients in making adjustments to their accounts and educate them on how to navigate ...
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Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our ... * Assist clients in making adjustments to their accounts and educate them on how to navigate ...
Customer Success Manager
Philadelphia, PA · On-site
Support customer success technology platforms, CRM management, and system optimization * Assist ... with customer success process improvements, quality assurance, and operational excellence
Customer Success Manager
Philadelphia, PA · On-site
Support customer success technology platforms, CRM management, and system optimization * Assist ... with customer success process improvements, quality assurance, and operational excellence
Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients ... Work with IT and vendor partners to troubleshoot and resolve technical issues. * Assist with audits ...
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Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients ... Work with IT and vendor partners to troubleshoot and resolve technical issues. * Assist with audits ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager We are seeking a passionate and experienced Customer Success Manager to champion the success of our valued customers. As a member of our Customer Success team, you will be ...
Customer Success Manager We are seeking a passionate and experienced Customer Success Manager to champion the success of our valued customers. As a member of our Customer Success team, you will be ...
Customer Success Manager
Idaho Falls, ID · On-site
The core purpose of the Customer Success Manager (CSM) is to take ownership of their book of business. This role demands exceptional skills in customer relationship management. A successful CSM at ...
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Customer Success Manager
Idaho Falls, ID · On-site
The core purpose of the Customer Success Manager (CSM) is to take ownership of their book of business. This role demands exceptional skills in customer relationship management. A successful CSM at ...
Customer Success Manager
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
Customer Success Manager
Waco, TX · Remote
- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...
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Customer Success Manager
Waco, TX · Remote
- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and ...
Customer Success Manager
New York, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
Customer Success Manager
New York, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Role: The Customer Success Manager will report ...
Customer Success Manager
Austin, TX · On-site +1
$75K - $125K/yr
Customer Success Manager Company: Prospyr Medical Location: Remote (US) About Prospyr Prospyr Medical is building the operating system for medical aesthetics and wellness. We replace fragmented EMRs ...
Customer Success Manager
Austin, TX · On-site +1
$75K - $125K/yr
Customer Success Manager Company: Prospyr Medical Location: Remote (US) About Prospyr Prospyr Medical is building the operating system for medical aesthetics and wellness. We replace fragmented EMRs ...
Customer Success Manager
North, SC · On-site
The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...
Customer Success Manager
North, SC · On-site
The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...
Customer Success Manager
Norwalk, CT · On-site
$101K - $127K/yr
The Customer Success Manager will be responsible for helping clients achieve measurable business value through our software solutions. This includes driving adoption, strengthening executive ...
Customer Success Manager
Norwalk, CT · On-site
$101K - $127K/yr
The Customer Success Manager will be responsible for helping clients achieve measurable business value through our software solutions. This includes driving adoption, strengthening executive ...
Assistant Junior Customer Success Manager information
See salary details
$19K - $25.3K
4% of jobs
$25.3K - $31.5K
7% of jobs
$36.3K is the 25th percentile. Wages below this are outliers.
$31.5K - $37.8K
18% of jobs
$37.8K - $44.1K
14% of jobs
The median wage is $46.8K / yr.
$44.1K - $50.4K
17% of jobs
$55.6K is the 75th percentile. Wages above this are outliers.
$50.4K - $56.6K
19% of jobs
$56.6K - $62.9K
10% of jobs
$62.9K - $69.2K
6% of jobs
$69.2K - $75.5K
2% of jobs
$75.5K - $81.7K
1% of jobs
$81.7K - $88K
2% of jobs
$19K
$52.5K
$88K
How much do assistant junior customer success manager jobs pay per year?
As of Aug 4, 2026, the average yearly pay for assistant junior customer success manager in the United States is $52,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $57,500.00 per year, depending on experience, location, and employer.
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Ascend Transportation rating
8.1
Based on 5 frontline employees who took The Breakroom Quiz
Job description
Your Role
We are looking for a relationship driven, strategically minded Customer Success Manager to lead and scale our post-implementation Customer Success function. This role will own the end to end lifecycle of Ascend's highest value customers, serving as a trusted advisor to C-suite and senior stakeholders while driving strong adoption, retention, and expansion. You'll balance hands-on account management with long-term strategic thinking by building repeatable motions, surfacing customer insights, and partnering cross-functionally to influence product direction and drive durable growth.
Responsibilities will include
Objective #1: In your first 30 days, you will:
- Dive deep into Ascend's product, customer segments, and current Customer Success processes and tools
- Build foundational relationships with internal partners across Sales, Product, and Product Support
- Begin developing your approach to managing relationships and driving value for sophisticated insurance organizations
Objective #2: In your first 60 days, you will:
- Own a portfolio of mid-market and enterprise customers, running regular touch-points with executive stakeholders and day to day users
- Develop a strong understanding of your customers' workflows, goals, and success metrics with actionable insights to improve adoption and outcomes
- Lead core customer operations including business reviews, feature rollouts, and coordination of complex issues with Product Support
Objective #3: In your first 90 days, and beyond, you will:
- Fully own the post implementation customer lifecycle including renewals and expansion motions in partnership with Sales and Product
- Act as the voice of the customer internally by surfacing trends, risks, and opportunities to inform product and process decisions
- Help define and refine scalable Customer Success best practices that enable Ascend to deliver a world class enterprise customer experience
- Mentor and provide guidance to junior Customer Success team members, helping to elevate the overall team's effectiveness and consistency
You might be a good fit if you are / have
- 4+ years of experience in related roles
- Prior experience managing high value enterprise customer relationships in B2B SaaS or Fintech environments
- Experience managing or mentoring teammates, with an ability to influence without direct authority across cross-functional teams
- Comfortable operating in the ambiguity and pace of a high growth startup
- Strong written and verbal communication skills with the ability to navigate executive level conversations and complex subject matter
- A consultative, relationship first approach to customer success with a proven track record of renewals and expansion
- Demonstrated ability to build and improve scalable processes, playbooks, or CS programs - not just execute within them
- Background in insurance, financial services, or fintech is a plus
Base Salary Range: $120,000-145,000
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