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Contractual Junior Customer Success Manager Jobs

As we continue to grow, we're looking for a proactive and customer-oriented Junior Customer Success Manager to join our team. This is an excellent opportunity for someone at the Junior to Junior ...

Junior Customer Success Manager Department: 270 - Customer Success Reports To: Senior Customer Success Manager Job Type: Full Time; Salary Exempt Job Purpose: The Junior Customer Success Manager is a ...

Please note this is a junior Customer Success Manager role Salary Banding: $66,000 - $85,000 base; 80/20 split; full OTE ($82,500 - $106,250 OTE) Equal Opportunity Employer This employer is required ...

Customer Success Manager

Boston, MA · On-site

$100 - $125/hr

The role requires managing multiple clients simultaneously, mentoring junior consultants, and ... Collaborate closely with the Customer Success team to track client progress, elevate issues, and ...

Customer Success Manager For Managed Network Services And Digital Experience Empowering Connections ... contractual obligations are met, and provide data-driven recommendations for improvement.

New

The role requires managing multiple clients simultaneously, mentoring junior consultants, and ... Collaborate closely with the Customer Success team to track client progress, escalate issues, and ...

Customer Success Manager The world's largest organizations rely on Evident to help them protect ... Ability to translate complex business or contractual requirements into system configurations ...

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...

Customer Success Manager At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success ...

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Customer Success Manager

Atlanta, GA · On-site

$33.65 - $63.65/hr

The Customer Success Manager oversees customer experience through the customer lifecycle and is ... junior CSMs and evangelizing the practice of CS across Oracle Health Responsibilities Develop ...

Customer Success Manager - Sovos SOVOS Customer Success Manager Customer Success/Renewals • ... Due to client contractual obligations, the successful candidate will be asked to clear a background ...

Customer Success Manager - Sovos SOVOS Customer Success Manager Customer Success/Renewals • ... Due to client contractual obligations, the successful candidate will be asked to clear a background ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

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Contractual Junior Customer Success Manager information

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$19K

$52.5K

$88K

How much do contractual junior customer success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for contractual junior customer success manager in the United States is $52,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What is the difference between Contractual Junior Customer Success Manager vs Contractual Customer Support Specialist?

AspectContractual Junior Customer Success ManagerContractual Customer Support Specialist
CredentialsBasic customer success certifications, relevant experienceCustomer service or support certifications, technical knowledge
Work EnvironmentProactive client engagement, account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesTech, retail, telecom

The Contractual Junior Customer Success Manager focuses on building relationships, onboarding, and ensuring client retention, while the Contractual Customer Support Specialist primarily handles technical issues and reactive support. Both roles require customer service skills, but the CSM role emphasizes proactive engagement and account growth.

What cities are hiring for Contractual Junior Customer Success Manager jobs?

Cities with the most Contractual Junior Customer Success Manager job openings:

What are the most commonly searched types of Junior Customer Success Manager jobs?

The most popular types of Junior Customer Success Manager jobs are:

What states have the most Contractual Junior Customer Success Manager jobs?

States with the most job openings for Contractual Junior Customer Success Manager jobs include:

Junior Customer Success Manager

Itcharm

Union, NJ • On-site

$60 - $80/hr

Other

Posted 6 days ago


Job description

We are a young, ambitious team building a B2B product in the IT and telecom space. As we continue to grow, we're looking for a proactive and customer-oriented Junior Customer Success Manager to join our team. This is an excellent opportunity for someone at the Junior to Junior+ level who wants to build a career in Customer Success and develop into a full Customer Success Manager.

You will report directly to the Head of Customer Success and work closely with customers to ensure they get the most value from our product while supporting long-term retention and growth.

What you'll do:

  • Build and maintain strong relationships with existing customers;
  • Support customer onboarding and day-to-day account management;
  • Ensure customer satisfaction and identify opportunities for account growth;
  • Focus on customer retention by proactively addressing client needs;
  • Communicate with customers via email, calls, and meetings;
  • Coordinate with internal teams to resolve customer requests efficiently;
  • Keep CRM and customer records up to date;
  • Learn Customer Success best practices and grow into an independent Customer Success Manager.

We're looking for you if you have:

  • 1+ year of experience in Customer Success, Account Management, Customer Support, Sales, or another client-facing role (B2B experience is a plus);
  • Excellent communication and relationship-building skills;
  • Fluent English (spoken and written);
  • Strong organizational skills and attention to detail;
  • A proactive mindset and willingness to take ownership;
  • Ability to manage multiple tasks and prioritize effectively;
  • Interest in SaaS, IT, or telecom products is a plus;
  • Motivation to grow professionally in Customer Success.

What we offer:

  • A clear career path to a Customer Success Manager role;
  • Mentorship from an experienced Head of Customer Success;
  • Opportunity to work with international B2B clients;
  • A collaborative, fast-growing startup environment;
  • Real impact on customer experience and company growth;
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