ZipRecruiter

Log In

1

Customer Success Data Analyst Jobs in Arizona (NOW HIRING)

EDB

Principal Customer Success Manager

Phoenix, AZ · On-site

... data analytics and customer knowledge * Proactive management of customers to optimize account ... Success, Sales, Consulting, Customer Advocacy, or relevant experience * Highly skilled experience ...

Versaterm

Director, Customer Success

Mesa, AZ · On-site

Data, Reporting & Performance Management * Own and drive gross and net revenue retention across the ... Analyze systemic risks and performance trends, translating insights into process improvements ...

Kinective

Customer Success Manager

Gilbert, AZ · On-site

$70K - $85K/yr

Strong analytical skills with the ability to interpret data, generate insights, and make data ... Demonstrated success in managing relationships with enterprise-level customers and driving revenue ...

Infini-Tek

Data Analyst

Phoenix, AZ · On-site

Work with CRM systems to analyze customer data * Contribute to the development and maintenance of the enterprise data warehouse * Present findings and recommendations to stakeholders Requirements:

Recruit Marks

Data Analyst

Scottsdale, AZ

$80K - $125K/yr

The Data Analyst role is critical in converting complex business, customer, and technical data into actionable insights. These insights enhance operational efficiency, inform strategic decision ...

Contexture

Data Analyst

Phoenix, AZ · Remote

$5.7K - $6.5K/mo

Support internal and external customers in data analysis and reporting activities, including in-depth analysis of source data. * Develop and maintain SQL queries, data extracts, and report logic ...

LocalWork

Customer Success Specialist

Chandler, AZ · On-site

$55K - $70K/yr

Our Customer Success Specialist plays a pivotal role in enhancing our client's experiences and ... Keen attention to detail and an analytical mindset towards customer engagement and retention ...

Contexture

Data Analyst

Phoenix, AZ · Remote

$5.7K - $6.5K/mo

Support internal and external customers in data analysis and reporting activities, including in-depth analysis of source data. * Develop and maintain SQL queries, data extracts, and report logic ...

Fullbay

Customer Success Associate

Phoenix, AZ · On-site

$55K - $66K/yr

... data-driven workflows, lifecycle playbooks, and targeted outreach that requires independent ... Analyze, address, and proactively combat customer cancellations by identifying root causes ...

Tata Consultancy Service Limited

Data Analyst

Phoenix, AZ · On-site

$100K - $110K/yr

Data Analyst Must Have Technical/Functional Skills SQL , Data Analysis & Analytics, Data Governance ... customer-facing solutions. This role provides opportunities to deepen your expertise in data ...

Fullbay

Customer Success Associate

Phoenix, AZ · On-site

... data-driven workflows, lifecycle playbooks, and targeted outreach that requires independent ... Analyze, address, and proactively combat customer cancellations by identifying root causes ...

Stanley David and Associates

Data Analyst

Phoenix, AZ · On-site

Data Analyst Must Have Technical/Functional Skills SQL , Data Analysis & Analytics, Data Governance ... customer-facing solutions. This role provides opportunities to deepen your expertise in data ...

Socket.dev

Customer Success Manager

Phoenix, AZ · On-site

$90 - $120/hr

The Customer Success Manager will own a portfolio of accounts end-to-end, driving implementation ... Partner with the analytics team to analyze claims data, utilization, engagement, and cost ...

New

Contexture

Data Analyst

Phoenix, AZ · On-site

$5.7K - $6.5K/mo

Support internal and external customers in data analysis and reporting activities, including in-depth analysis of source data. * Develop and maintain SQL queries, data extracts, and report logic ...

Versaterm

Director, Customer Success

Mesa, AZ · On-site

Data, Reporting & Performance Management * Own and drive gross and net revenue retention across the ... Analyze systemic risks and performance trends, translating insights into process improvements ...

Fullbay

Customer Success Associate

Phoenix, AZ · On-site

... data-driven workflows, lifecycle playbooks, and targeted outreach that requires independent ... Analyze, address, and proactively combat customer cancellations by identifying root causes ...

Decisive Point

Director, Customer Success

Arizona City, AZ · On-site

$140 - $190/hr

Data, Reporting & Performance Management * Own and drive gross and net revenue retention across the ... Analyze systemic risks and performance trends, translating insights into process improvements ...

New

next page

Showing results 1-20

All JobsCustomer Success Data Analyst JobsCustomer Success Data Analyst Jobs in Arizona

Customer Success Data Analyst information

See Arizona salary details

$31.7K

$77K

$126.7K

How much do customer success data analyst jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer success data analyst in Arizona is $77,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $90,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Data Analyst vs Customer Support Specialist?

AspectCustomer Success Data AnalystCustomer Support Specialist
Required SkillsData analysis, CRM tools, customer metricsCommunication, problem-solving, product knowledge
Work EnvironmentData-driven teams, analytics departmentsCustomer service centers, support teams
Industry UsageTech, SaaS, software companiesRetail, telecom, service industries
Common Search IntentAnalyzing customer data, improving retentionResolving customer issues, providing support

The Customer Success Data Analyst focuses on analyzing customer data to improve retention and success metrics, often working with analytics tools. In contrast, a Customer Support Specialist primarily handles direct customer inquiries and issues. While both roles aim to enhance customer experience, their core responsibilities and skill sets differ significantly.

What are popular job titles related to Customer Success Data Analyst jobs in Arizona?

For Customer Success Data Analyst jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Success Data Analyst jobs in Arizona look for?

The top searched job categories for Customer Success Data Analyst jobs in Arizona are:

What cities in Arizona are hiring for Customer Success Data Analyst jobs?

Cities in Arizona with the most Customer Success Data Analyst job openings:

Customer Success Data Analyst jobs near you

Director - Customer Success Operations

Clear Demand

Phoenix, AZ • On-site

$120 - $210/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Job Summary:

We’re looking for a highly organized, operationally minded leader to step into the Director, Customer Success Operations role. This is a newly created position at the intersection of Customer Success, data and issue management, and internal process excellence. You will serve as the connective tissue across our CS, Strategy, and internal support functions — ensuring issues get resolved, data stays healthy, and our team scales with consistency and repeatability.

Key Responsibilities:
  • Issue Management: Serve as the primary owner for tracking, consolidating, and seeking to resolve ongoing customer and platform issues. Consolidate issues across CSMs and stakeholders, prioritize by impact, chase down resolutions across internal teams, and drive closure.
  • Data Management: Partner closely with data engineering team on all aspects of our ETL pipeline — identifying challenges, surfacing errors, coordinating fixes, and ensuring data integrity across customer environments.
  • Standardization & Scalability: Own the development and ongoing maintenance of internal operational assets including: CS playbooks, onboarding guides, inventorying blockers, RFP answer libraries, dashboard templates, and the platform end user guide. Continuously refine to reflect current product and process.
  • Cross-Functional Coordination: Act as a hub between Customer Success, Strategy, and support functions. Facilitate clear communication, set expectations, and ensure internal commitments are met. Reduce noise for CSMs so they can stay customer-facing.
  • Process Improvement: Identify gaps and inefficiencies in CS workflows, tooling, and reporting. Propose and implement improvements that increase team productivity and reduce time-to-resolution on both customer issues and internal blockers.
  • Tooling & Reporting: Maintain and evolve CS operational tooling (CRM hygiene, ticketing, dashboards). Build and deliver regular reporting on issue volumes, resolution times, data health, and operational metrics.
Key Performance Indicators (KPIs):
  • Issue Resolution Time: Average time from issue identification to resolution across all active customer escalations.
  • Incident Rate: Reduction in total number of incidents across all active customer escalations over time.
  • Data Accuracy & Reduction In Uptime Inconsistencies: Percentage of ETL pipelines running cleanly; reduction in data-related escalations over time.
  • Playbook & Asset Coverage: Percentage of CS workflows documented and maintained with current, usable materials.
  • Internal SLA Adherence: On-time delivery on cross-functional commitments (engineering response, data fixes, onboarding assets).
  • CSM Efficiency: Reduction in time CSMs spend on non-customer-facing operational tasks.
Required Skills & Qualifications:
  • 5+ years of experience in CSM, CS Operations, or a closely related function within a SaaS or data-intensive environment.
  • Demonstrated ability to manage complex issue queues, track resolutions, and hold cross-functional stakeholders accountable.
  • Strong operational instincts — you build systems, not just solve one-off problems.
  • Comfort working with data and ETL concepts; ability to coordinate with technical teams and translate between business and engineering.
  • Excellent written and verbal communication; able to synthesize complexity into clear status updates and action items.
  • Experience building and maintaining documentation, playbooks, or knowledge management systems.
  • Bachelor’s degree in Business, Operations, Information Systems, or a related field preferred.
Preferred Skills:
  • Experience in retail tech, pricing software, or grocery/CPG-adjacent industries.
  • Familiarity with SQL or BI tooling (Looker, Tableau, or similar) for data validation and reporting.
  • Prior experience in a PE-backed or high-growth SaaS environment.
  • Experience working cross-functionally with multiple geographies or distributed engineering teams.
Benefits:
  • Comprehensive medical, dental, and vision and life insurance coverage.
  • Short and long term disability insurance and 401K
  • Additional compensation of 10% bonus will be provided.
#J-18808-Ljbffr

Apply