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Customer Success Data Analyst Jobs in Indiana (NOW HIRING)

Sharetec

Customer Success Manager

Fort Wayne, IN · On-site

$90K - $100K/yr

Sharetec is looking for a Customer Success Manager to join our team! At Sharetec, we believe in a ... Someone who can translate complex data and product capabilities into clear, strategic conversations ...

Sharetec

Customer Success Support Analyst

Fort Wayne, IN · On-site +1

$45K - $52K/yr

The Role We're looking for a Customer Success Support Analyst to be the face and voice of Sharetec - the first person a credit union client reaches when something isn't working, and often the reason ...

CSpring

Data Analyst

Indianapolis, IN · On-site

Strategic, Hands-On Work - From data analysis and documentation to client workshops and solution ... Facilitate customer meetings, including requirements gathering and JAD sessions. * Support Agile ...

Taranis

Customer Success Representative

Westfield, IN · On-site

Through full-service, leaf-level data capture, Taranis' insights and services allow growers to ... Partner closely with the Regional Account Manager as the territory's Customer Success lead * Serve ...

campus4tech

Data Analyst

Indianapolis, IN · On-site

Data Analyst Job Location: Indianapolis IN, 46204 Job Location: Hybrid Contract Duration: 11 Months ... customers. • Ability to research and document findings.

Harrison Steel Castings Co.

Data Analyst

Attica, IN · On-site

The Data Analyst - Manufacturing is responsible for analyzing production and operational data to ... Ability to respond to common inquiries or complaints from customers, regulatory agencies, or ...

Harrison Steel Castings Co.

Data Analyst

Attica, IN · On-site

The Data Analyst - Manufacturing is responsible for analyzing production and operational data to ... Ability to respond to common inquiries or complaints from customers, regulatory agencies, or ...

Harrison Steel Castings Co.

Data Analyst

Attica, IN

The Data Analyst - Manufacturing is responsible for analyzing production and operational data to ... Ability to respond to common inquiries or complaints from customers, regulatory agencies, or ...

Sprinklr

This role leads Customer Success Managers to drive adoption, value realization, retention, and ... Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build ...

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Showing results 1-20

All JobsCustomer Success Data Analyst JobsCustomer Success Data Analyst Jobs in Indiana

Customer Success Data Analyst information

See Indiana salary details

$32.4K

$78.6K

$129.4K

How much do customer success data analyst jobs pay per year?

As of Jul 16, 2026, the average yearly pay for customer success data analyst in Indiana is $78,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $92,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Data Analyst vs Customer Support Specialist?

AspectCustomer Success Data AnalystCustomer Support Specialist
Required SkillsData analysis, CRM tools, customer metricsCommunication, problem-solving, product knowledge
Work EnvironmentData-driven teams, analytics departmentsCustomer service centers, support teams
Industry UsageTech, SaaS, software companiesRetail, telecom, service industries
Common Search IntentAnalyzing customer data, improving retentionResolving customer issues, providing support

The Customer Success Data Analyst focuses on analyzing customer data to improve retention and success metrics, often working with analytics tools. In contrast, a Customer Support Specialist primarily handles direct customer inquiries and issues. While both roles aim to enhance customer experience, their core responsibilities and skill sets differ significantly.

What are popular job titles related to Customer Success Data Analyst jobs in Indiana? For Customer Success Data Analyst jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Success Data Analyst jobs in Indiana look for? The top searched job categories for Customer Success Data Analyst jobs in Indiana are:
What cities in Indiana are hiring for Customer Success Data Analyst jobs? Cities in Indiana with the most Customer Success Data Analyst job openings:
Customer Success Data Analyst jobs near you
Customer Success Specialist

Customer Success Specialist

Franklin Electric

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Customer Success Specialist
Department: Sales / Marketing
Employment Type: Full Time
Location: US - Indiana - Fort Wayne
Reporting To: Jim Watson
Description
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Our vision for Customer Success is simple: We will become an indispensable partner to our best customers - specifically our key distributor partners within the industrial distribution channel - and make them loyal, raving fans of Franklin Electric through our in-depth customer knowledge, product expertise, and end-to-end support enabled by strong cross-functional collaboration. Our efforts will drive revenue growth, customer retention, and market expansion.
This role provides end-to-end account and relationship support for our best customers, primarily top-tier industrial distributors, driving best practices and innovation to create more value for the business. The goal is to increase customer satisfaction, retention, and adoption of key product and service features within the industrial distribution market segment. This is a non-quota-bearing role that delivers commercial impact through customer retention, operational excellence, technical support, and distributor enablement.
Join us to create a better future while growing professionally in a supportive environment!
MOVE FORWARD WITH US
Essential Duties and Responsibilities:
  • Provide end-to-end, single point of contact support for top-tier distributor partners, from product selection & quote support, order entry and inquiry, to accounts receivable support and issue resolution, including coordination of custom, configured, or non-standard orders.
  • Proactively anticipate customer needs and identify potential opportunities or issues; create recommendations and facilitate actions accordingly, requiring strong knowledge of accounts, products, and technical specifications and applications.
  • Support sales and marketing efforts to strengthen distributor relationships, expand market coverage, and enable account growth.
  • Serve as the customers' voice internally across Sales, Marketing, Product Management, Engineering, Supply Chain, Operations, and Professional Services.
  • Establish and deepen relationships with customers by understanding their business objectives, with particular focus on distributor operational and fulfillment requirements, and providing exemplary support.
  • Communicate frequently with customers on updates, information, concerns, and suggestions to ensure transparency and trust with distributor partners.
  • Analyze customer communications, feedback, and benchmark data; launch and/or support initiatives to evolve processes and better meet customer expectations.
  • Identify potential upsell, new product, substitution or replacement opportunities, slow-moving products, and obsolete or excess inventory to create value strategies aligned with the distributor's inventory and go-to-market model.
  • Manage deliverables aligned with the Customer Success team's strategic objectives.
  • Use customer benchmark data to highlight distributor success and provide ongoing recommendations for optimization.
  • Collaborate closely with cross-functional teams (Sales, Product Management, Engineering, Supply Chain, Operations) to evaluate feasibility, pricing, lead times, and execution of custom product configurations, special requests, and complex orders.
  • Organize workflow to meet customer timeframes and customer-specific requirements, coordinating with distributor buyers and internal teams to define and execute agreed-upon processes.
  • Complete forms, applications, and customer documentation as required.
  • Participate in business travel as needed, including distributor visits, industry trade shows, and customer events.

Who we want:If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
  • Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
  • Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
  • Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
  • Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you need:
Skills and Abilities:
  • Dependable, self-motivated, and displays initiative
  • Results and goal oriented
  • Customer growth oriented
  • Effective communication skills - written & verbal, internal & external customers
  • Strong problem analysis and problem-solving skills, innovative
  • Professional in all manners
  • High-level attention to detail, high level accuracy and reliable results
  • Technical aptitude and ability to understand product specifications, configurations, and applications

Education and Experience
  • Bachelor's degree (strongly preferred)
  • Three to five years of relevant experience or training in customer service, customer experience, customer success, applications engineering, or a related field (required)
  • Experience supporting industrial distributors or working with technical/industrial products (preferred)

Computer Skills
  • Advanced: Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint
  • Desirable: Experience working in JDE and Microsoft Dynamics

Don't feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
Company Values & Benefits
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
  • Hybrid remote work arrangements
  • Generous paid time off & holidays
  • Paid parental leave & on-site motherhood rooms
  • On site café & complimentary beverage stations
  • Indoor fitness facility & outdoor walking paths
  • 401(k) with matching & service contributions
  • Health, dental, vision, life insurance
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Professional development assistance
  • Health & wellness programs

Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.

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