... customer-centric mentality with an emphasis on delivery quality at the highest level. In this ... Coordinating work activities by various technical staff and consultants including developing and ...
... customer-centric mentality with an emphasis on delivery quality at the highest level. In this ... Coordinating work activities by various technical staff and consultants including developing and ...
PR · On-site
... customer-centric mentality with an emphasis on delivery quality at the highest level. In this ... Coordinating work activities by various technical staff and consultants including developing and ...
Director of Client Services
San Juan, PR · On-site
Success depends on the ability to build, coach, and lead high-performance teams focused on customer ... Experience in consulting, financial services, compliance, or regulated environments strongly ...
Quick apply
Director of Client Services
San Juan, PR · On-site
Success depends on the ability to build, coach, and lead high-performance teams focused on customer ... Experience in consulting, financial services, compliance, or regulated environments strongly ...
Director of Client Services
San Juan, PR · On-site
Success depends on the ability to build, coach, and lead high-performance teams focused on customer ... Experience in consulting, financial services, compliance, or regulated environments strongly ...
Quick apply
Director of Client Services
San Juan, PR · On-site
Success depends on the ability to build, coach, and lead high-performance teams focused on customer ... Experience in consulting, financial services, compliance, or regulated environments strongly ...
Director of Client Services
San Juan, PR · On-site
Success depends on the ability to build, coach, and lead high-performance teams focused on customer ... Experience in consulting, financial services, compliance, or regulated environments strongly ...
Quick apply
Director of Client Services
San Juan, PR · On-site
Success depends on the ability to build, coach, and lead high-performance teams focused on customer ... Experience in consulting, financial services, compliance, or regulated environments strongly ...
Analista de Pre-Producción (Revisión de Planos)
San Juan, PR · On-site
$15/hr
... consultants, and other positions throughout our company. We believe in you. We trust in you. We ... Your growth and success is our growth and success. At California Closets, our people reflect ...
Analista de Pre-Producción (Revisión de Planos)
San Juan, PR · On-site
$15/hr
... consultants, and other positions throughout our company. We believe in you. We trust in you. We ... Your growth and success is our growth and success. At California Closets, our people reflect ...
Beauty Advisor Freelancer - Clinique - Suan Juan, Puerto Rico
San Juan, PR · On-site
$21.60 - $32.40/hr
... customers. You will also like working as part of a high performing team to create impact with in ... Additionally, expertise in fragrance, skincare, and hair consultation is highly valued; however, we ...
Beauty Advisor Freelancer - Clinique - Suan Juan, Puerto Rico
San Juan, PR · On-site
$21.60 - $32.40/hr
... customers. You will also like working as part of a high performing team to create impact with in ... Additionally, expertise in fragrance, skincare, and hair consultation is highly valued; however, we ...
Beauty Advisor Freelancer - Jo Malone London - Ponce, Puerto Rico
Ponce, PR · On-site
$21.60 - $32.40/hr
... customers. You will also like working as part of a high performing team to create impact with in ... Additionally, expertise in fragrance, skincare, and hair consultation is highly valued; however, we ...
Beauty Advisor Freelancer - Jo Malone London - Ponce, Puerto Rico
Ponce, PR · On-site
$21.60 - $32.40/hr
... customers. You will also like working as part of a high performing team to create impact with in ... Additionally, expertise in fragrance, skincare, and hair consultation is highly valued; however, we ...
... in your success. * Grow your business knowledge by using a defined consultative approach with ... Starting at a financial center, you'll interact with banking customers, small business owners and ...
... in your success. * Grow your business knowledge by using a defined consultative approach with ... Starting at a financial center, you'll interact with banking customers, small business owners and ...
Asset & Wealth Management - Renewable Energy Tax Senior Manager
San Juan, PR · On-site
$124K - $335K/yr
... strategic consultant in business analysis, managing working capital, and profit sharing for ... You will engage with clients at a strategic level, driving project success and contributing to the ...
Asset & Wealth Management - Renewable Energy Tax Senior Manager
San Juan, PR · On-site
$124K - $335K/yr
... strategic consultant in business analysis, managing working capital, and profit sharing for ... You will engage with clients at a strategic level, driving project success and contributing to the ...
Consultative Partnership: Act as a trusted talent advisor by providing market intelligence ... Proven success recruiting and hiring Assistant Store Managers, Store Managers, and other retail ...
Consultative Partnership: Act as a trusted talent advisor by providing market intelligence ... Proven success recruiting and hiring Assistant Store Managers, Store Managers, and other retail ...
Regional Mechanical Engineer
Caguas, PR · On-site
... support and consultation to the Caribbean Sales team. Unmatched Customer Service Actively ... success Ethical Conduct: Upholding high ethical standards and integrity is essential in all ...
Regional Mechanical Engineer
Caguas, PR · On-site
... support and consultation to the Caribbean Sales team. Unmatched Customer Service Actively ... success Ethical Conduct: Upholding high ethical standards and integrity is essential in all ...
Analyzes store trends and can anticipate customer demands. * 30% People: Engages, trains and ... Consultative Level High. The amount of discretion or freedom this position has * Strict Adherence ...
Analyzes store trends and can anticipate customer demands. * 30% People: Engages, trains and ... Consultative Level High. The amount of discretion or freedom this position has * Strict Adherence ...
Assistant Store Manager
Santa Isabel, PR · On-site
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and ... future success Effective Communicator Expresses information in a candid, straight forward way ...
Assistant Store Manager
Santa Isabel, PR · On-site
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and ... future success Effective Communicator Expresses information in a candid, straight forward way ...
Analyzes store trends and can anticipate customer demands. * 30% People: Engages, trains and ... Consultative Level High. The amount of discretion or freedom this position has * Strict Adherence ...
Analyzes store trends and can anticipate customer demands. * 30% People: Engages, trains and ... Consultative Level High. The amount of discretion or freedom this position has * Strict Adherence ...
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and ... future success Effective Communicator Expresses information in a candid, straight forward way ...
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and ... future success Effective Communicator Expresses information in a candid, straight forward way ...
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and ... future success Effective Communicator Expresses information in a candid, straight forward way ...
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and ... future success Effective Communicator Expresses information in a candid, straight forward way ...
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and ... future success Effective Communicator Expresses information in a candid, straight forward way ...
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and ... future success Effective Communicator Expresses information in a candid, straight forward way ...
Analyzes store trends and can anticipate customer demands. * 30% People: Engages, trains and ... Consultative Level High. The amount of discretion or freedom this position has * Strict Adherence ...
Analyzes store trends and can anticipate customer demands. * 30% People: Engages, trains and ... Consultative Level High. The amount of discretion or freedom this position has * Strict Adherence ...
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and ... future success Effective Communicator Expresses information in a candid, straight forward way ...
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and ... future success Effective Communicator Expresses information in a candid, straight forward way ...
Customer Success Consultant information
What does a customer success consultant do?
What are the key skills and qualifications needed to thrive as a customer success consultant, and why are they important?
What are some common challenges customer success consultants face when working with diverse client portfolios?
What is the difference between Customer Success Consultant vs Customer Support Specialist?
| Aspect | Customer Success Consultant | Customer Support Specialist |
|---|---|---|
| Primary Focus | Proactively ensuring customer satisfaction and retention through strategic engagement | Reactively resolving customer issues and technical problems |
| Required Skills | Communication, relationship management, product knowledge, problem-solving | Technical troubleshooting, communication, product knowledge |
| Work Environment | Customer success teams, account management, strategic planning | Help desks, support centers, technical support teams |
| Common Certifications | Customer success certifications, CRM tools | Technical support certifications, product-specific training |
While both roles involve customer interaction, Customer Success Consultants focus on proactive engagement to foster long-term relationships, whereas Customer Support Specialists handle reactive troubleshooting. Understanding these differences helps in choosing the right career path or job focus within customer service roles.
What are popular job titles related to Customer Success Consultant jobs in Puerto Rico?
For Customer Success Consultant jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Customer Success Consultant jobs in Puerto Rico look for?
The top searched job categories for Customer Success Consultant jobs in Puerto Rico are:
- Director Customer Success Manager Remote
- Technical Customer Success Manager
- Customer Success Manager Govtech
- Customer Success Associate
- Urgently Hiring Senior Customer Success Manager
- Customer Success Partner
- Work From Home Remote Customer Success
- Customer Success Leader
- Virtual Customer Success Manager
- Senior Customer Success Manager Edtech
What cities in Puerto Rico are hiring for Customer Success Consultant jobs?
Cities in Puerto Rico with the most Customer Success Consultant job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Job description
GFT is seeking a dynamic Principal Project Manager offering strong technical and project management and client delivery management experience to join our Water Business Group in San Juan, Puerto Rico.
Joining the water resources team at GFT means contributing to innovative solutions for sustainable water management and infrastructure. Our team excels in dams and levees, advanced water and wastewater treatment, stormwater management, and conveyance, collection, and transmission. With a focus on integrating technology, sustainability, and compliance, we consider each water resources and environmental remediation project a chance to innovate and evolve to protect public health and enhance quality of life. Explore some of our signature water resources and environmental projects here.
What you'll be challenged to do:
Successful candidates will use their technical and management abilities to plan, design, and construct water resources infrastructure in a dynamic team setting as well as to mentor junior staff.
The required skills include business development and project management leadership of integrated teams to satisfy client requirements, including scope, schedule, budget, and quality while increasing our backlog, project revenue, and profitability with current and new clients.
This represents an excellent career opportunity for a proven self-starter capable of leading medium to large scale projects with a customer-centric mentality with an emphasis on delivery quality at the highest level.
In this capacity, the successful candidate will be responsible for the following:
- This role presents an opportunity to develop and maintain relationships with our clients, connect GFT solutions to client needs, lead project teams in quality project delivery, and guide procurement stages leading to new opportunities in collaboration with other water business line professionals.
- GFT is consistently recognized for our impactful work, but it is our culture of excellence that has allowed us to earn a strong reputation, delivering award-winning project solutions that build professional confidence, shape communities, and spark innovation.
- Develops high-value client relationships, while representing GFT.
- Engages and cultivates client service teams to support understanding and delivering on client needs and expectations.
- Creates client engagement strategies and pursuit plans, actively leading in key opportunity proposal strategy, positioning, teaming, messaging and interview development.
- Serves as project manager or senior technical resource for key clients. Manage multi-disciplinary resources to deliver projects on schedule and budget and according to client critical success factors.
- Ensures quality client services, clarity on work products, and delivery of high-quality services within budget and schedule constraints.
- Utilizes internal systems for communication, tracking and collaboration on projects and opportunities.
- Supports development of staff members, especially as it relates to exceptional client service delivery, strategic planning, and effective communication.
- Meets identified performance metrics including annual sales goals, project budgets and schedules.
- Leverages resources, experience and skills of the firm to support client goals.
- Participates in professional societies, creating connections for GFT and technical professionals in support of client goals.
- Participating in and leading project teams in the planning, design and construction administration of water resources infrastructure facilities.
- Client interaction, presentations and project coordination.
- Coordinating work activities by various technical staff and consultants including developing and implementing study and design standards for consultants to follow, leading progress meetings, preparing meeting agendas and minutes, tracking project schedules, and budgets.
- Coordinating work activities and communicating with various governmental regulating agencies.
- Oversee construction contract management and observation services
- Preparation of reports and permit applications
- Supervise and mentor junior-level engineers
- Demonstrate professional technical writing and verbal skills
- BS in Civil, Mechanical, or Environmental Engineering or related field
- 15+ years of experience required in water resources infrastructure.
- Professional Engineer License is strongly preferred
- Demonstrated project management experience including budget and schedule monitoring and control responsibilities
- Experienced in client relations and business development
- Leader and team player possessing strong planning and organizational skills
- Strong written and verbal communication skills with demonstrated ability to conduct effective client presentations and written report preparation
- A minimum of 5 years' experience in consulting and engineering services with progressive responsibilities including business development and project delivery, especially for water resources infrastructure projects
- Demonstrated ability to communicate effectively with clients, lead strong project teams meeting project requirements, and provide strong business growth results in management roles.
- Proven track record of successfully managing projects and delivering on time and on budget while meeting or exceeding client expectations.
- Proven understanding of environmental and regulatory drivers for clients and projects.
- Proven technical skills with the ability to articulate ideas and concepts both visually and contextually are required.
At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships - that's why we're the employer of choice for 5,000+ of the industry's brightest engineers, planners, architects, inspectors, designers, and more.
Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century's experience, together we're building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives.GFT: Ingenuity That Shapes Lives is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law.
Unsolicited resumes from third party agencies will be considered the property GFT.
Location: Miami, FL
Compensation: Salary dependent upon location and level of relevant experienceCore Business Hours: 8:00 AM - 5:00 PMEmployment Status: Full-Time GFT does require the successful completion of a criminal background check for all advertised positions.
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Employment Type: FULL_TIME