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Customer Success Associate Remote Jobs in Renton, WA

ECP

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

... overall team success, and to escalate when required according to established process. Core ... Bachelor or Associate's degree preferred * A remote work environment that is compliant with ...

DocuSign

Director, Product Management

Seattle, WA · On-site +1

$202K - $299K/yr

Act as the strategic partner to Customer Success and Support organizations * Translate their ... Employee divides their time between in-office and remote work. Access to an office location is ...

Exodigo

Enterprise Account Manager

Seattle, WA · Remote

... success and long-term growth * Work with cutting-edge solutions transforming infrastructure and capital programs * Collaborative, no-ego team environment focused on customer outcomes * Remote-first ...

VAST Data

Technical Account Manager - USA

Seattle, WA · On-site +1

Description VAST Data is looking for a Customer Success Manager to join our growing team! This is a ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

Cisco

Strategic Program Manager (Remote)

Seattle, WA · On-site +1

$173K - $231K/yr

This position is fully remote and can be performed from any location within the United States. The ... Exposure to product strategy, GTM strategy, or customer success motions * Strong program management ...

Symetra

Actuarial Associate I - Remote

Bellevue, WA · On-site +1

$72K - $121K/yr

This person will contribute to the success of the company's modeling initiatives through developing ... both employees and customers, Symetra has the following standards for employees' internet ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Renton, WA

Customer Success Associate Remote information

See Renton, WA salary details

$20.8K

$59.6K

$104.6K

How much do customer success associate remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer success associate remote in Renton, WA is $59,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

What are popular job titles related to Customer Success Associate Remote jobs in Renton, WA?

For Customer Success Associate Remote jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate Remote jobs in Renton, WA look for?

The top searched job categories for Customer Success Associate Remote jobs in Renton, WA are:

What cities near Renton, WA are hiring for Customer Success Associate Remote jobs?

Cities near Renton, WA with the most Customer Success Associate Remote job openings:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Renton, WA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,606 per year, or $28.7 per hour.

Intake Specialist (Remote)

The Advocates - Driggs, Bills & Day

Seattle, WA • Remote

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Intake Specialist (Remote)

About the Role 
Intake Specialists are part of a devoted and exceptionally important team at The Advocates. It is a sales-focused team who speak on the phone with potential clients to understand their needs, help them feel comfortable, position our firm as a solution to their needs and sign them as new clients. While this is a sales position, there are no cold-calls required - you will be working with clients who have reached out to us.  

Who We Are 
The Advocates are a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible.  

The PNW branch, headquartered in Seattle, WA has branches in Portland, OR and Spokane, WA and works with clients throughout Washington and Oregon. Our intake team speaks with callers 7 days a week. 

Learn more about us at our website! https://www.advocateslaw.com/ 

The Perfect Fit:  

We are looking for an empathetic, sales-focused person who wants to help make a difference in people's lives. Our clients are often going through a very difficult time after injury or personal loss, so a good fit for this role would be someone who can balance helping them see the value of the professional role the Advocates bring to their case while expressing a warm and empathetic understanding of their situation.  

This Career will be Fulfilling if You: 

  • Enjoy helping injured people who are going through a difficult time 
  • Can quickly interpret emotional conversations to identify the root of an issue 
  • Remain steady and supportive during emotional conversations 
  • Are a good listener and people go to you for advice 
  • Think strategically and can juggle multiple priorities at once 
  • Are goal-driven and thrive in a fast-paced environment 

Key Responsibilities   

  • Work independently to handle a high volume of calls and messages, while pivoting between tasks with ease 
  • Engage new inbound leads quickly via phone, text, and email 
  • Manage and track prospect pipeline using lead management software 
  • Schedule and conduct detailed phone interviews to assess case potential 
  • Qualify and sign potential clients including overcoming objections using a customer-centric soft sales approach 
  • Conduct new client intake and onboarding in lead management software 
  • Meet our needs for staffing availability - currently seeking a Thursday-Monday shift between 9:30am-6pm, following an in-office training period during business hours, M-F from 8:30am-5pm. FULLY REMOTE. 
     

Experience and Professional Background 

  • Minimum of 2 years in sales, customer success, account management or client onboarding (required) 
  • 1+ years' recent experience in a fast-paced office environment (required) 
  • Spanish fluency (Preferred) 
  • Documented history of exceeding goals and metrics (preferred) 
  • Professional services or B2C experience (preferred) 
  • Associate's degree or higher (preferred) 

Benefits:  

  • $25-$30 / hour guaranteed full-time 
  • Quarterly performance-based bonuses  
  • 401(k) + 4% matching (after 1 year employment) 
  • 100% employer paid Health, Vision, Dental (buy ups available) 
  • 3 Weeks PTO in year 1, Uncapped PTO in year 4 
  • Employee Assistance Program 
  • Commuter/Metro Card Program  

Apply