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Customer Success Associate Remote Jobs in Florida

Aquatis LLC

Sales Associate (Remote)

Kissimmee, FL · On-site +1

$12.25 - $16.75/hr

United States - Sales Associate (Remote) Interested in generating sales for Aquatis? Looking to ... Aquatis LLC is searching for brand new talent to join our network to help leads to customers.

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · On-site +1

$15 - $19.50/hr

Looking to learn and develop your customer service & Linux skills in the IT industry? We think we could help! Aquatis LLC is searching for brand new talent to join our network for providing our ...

Aquatis LLC

Sales Associate (Remote)

Kissimmee, FL · Remote

$12.25 - $16.75/hr

United States - Sales Associate (Remote) Interested in generating sales for Aquatis? Looking to ... Aquatis LLC is searching for brand new talent to join our network to help leads to customers.

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving ... and remote workforce enablement, to positionNinjaOneas the ideal solution. * Relationship ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site +1

As the Customer Success Manager you will be the expert in best practices and product adoption ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

Aquatis LLC

Support Associate (Remote)

Kissimmee, FL · Remote

$15 - $19.50/hr

Looking to learn and develop your customer service & Linux skills in the IT industry? We think we could help! Aquatis LLC is searching for brand new talent to join our network for providing our ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ... customer success, account management, or a related field, preferably within a SaaS or technology ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

Steer

Strategic Customer Success Manager

Miami, FL · Remote

About the Role As a Strategic Customer Success Manager, you will own and grow relationships with ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

Steer

Enterprise Customer Success Manager

Miami, FL · Remote

About the Role As an Enterprise Customer Success Manager, you will own and grow relationships with ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

Meltwater

Customer Success Manager II

Miami, FL · On-site +1

$80K - $107K/yr

As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Panaya

Customer Success Manager, Brazil

Miami, FL · On-site +1

As a Customer Success Manager, you are responsible for managing all aspects of the company's relationship with its existing customers. You will be responsible for ensuring customer satisfaction and ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Florida

Customer Success Associate Remote information

See Florida salary details

$13.8K

$39.6K

$69.5K

How much do customer success associate remote jobs pay per year?

As of Jul 15, 2026, the average yearly pay for customer success associate remote in Florida is $39,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,400.00 and $48,900.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate (Remote)?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a Customer Success Associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What are the key skills and qualifications needed to thrive as a Customer Success Associate (Remote), and why are they important?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What are popular job titles related to Customer Success Associate Remote jobs in Florida? For Customer Success Associate Remote jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate Remote jobs in Florida look for? The top searched job categories for Customer Success Associate Remote jobs in Florida are:
What cities in Florida are hiring for Customer Success Associate Remote jobs? Cities in Florida with the most Customer Success Associate Remote job openings:
Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,600 per year, or $19 per hour.

Customer Success Manager

WellHive Holdings LLC

Melbourne, FL • On-site, Remote

Full-time

Re-posted 4 days ago

Job description

Customer Success Manager
Role Summary
The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts, driving adoption of the WellHive platform and ensuring customers realize the full value of their partnership with WellHive. The CSM serves as the primary point of contact for customers, building trusted relationships with site leadership and end users while translating platform capabilities into measurable outcomes.
Key Responsibilities
Manage a portfolio of customer accounts, owning adoption outcomes and customer health across each one
Build and maintain relationships with key stakeholders including site leadership, schedulers, and program leads
Drive platform adoption by working with end users to integrate WellHive into their daily workflows
Monitor account health, identify risks early, and lead intervention efforts when issues arise
Partner with internal teams to address customer needs and surface insights from the field
Communicate progress and trajectory to customers and internal stakeholders through structured reporting
Serve as a platform expert for customers, helping them get the most value from WellHive
Qualifications
Required:
3+ years in Customer Success, Account Management, or a comparable customer-facing role at a software or technology company
Track record of driving measurable customer outcomes
Strong relationship-building and stakeholder management skills
Comfort working with data and translating it into customer-facing insights
Excellent written and verbal communication skills
Ability to work in complex, multi-stakeholder environments
Preferred:
Experience with the Department of Veterans Affairs, VA Community Care, or other federal healthcare programs
Background in healthcare scheduling, referral coordination, or community care
Experience driving adoption of a software platform with multiple user types
Experience in utilizing different software applications/CRMs to manage and monitor customer interactions
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