AI Escalation Specialist
Miami, FL · On-site
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
AI Escalation Specialist
Miami, FL · On-site
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
AI Escalation Specialist
Miami, FL · On-site
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
AI Escalation Specialist
Miami, FL · On-site
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
AI Escalation Specialist
Miami, FL · On-site
$50K/yr
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
Quick apply
AI Escalation Specialist
Miami, FL · On-site
$50K/yr
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
Quick apply
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
Quick apply
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
Quick apply
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time ...
Director Klaviyo Lifecycle Digital Marketing CRM
Miami, FL · On-site +1
$160K - $200K/yr
SMS, Chat for D2C, B2C, B2B Retail to Consumer Customer Retention and Loyalty: * Create and execute customer retention plans, including loyalty programs, personalized communications, and rewards.
Director Klaviyo Lifecycle Digital Marketing CRM
Miami, FL · On-site +1
$160K - $200K/yr
SMS, Chat for D2C, B2C, B2B Retail to Consumer Customer Retention and Loyalty: * Create and execute customer retention plans, including loyalty programs, personalized communications, and rewards.
Oversee the day-to-day performance of sales funnels across phone, SMS, chat, email, and CRM-connected digital channels. * Ensure sales processes and scripts are tailored to different buyer personas ...
Oversee the day-to-day performance of sales funnels across phone, SMS, chat, email, and CRM-connected digital channels. * Ensure sales processes and scripts are tailored to different buyer personas ...
IMG Academy - Senior Vice President, Sales
Bradenton, FL · On-site
$180 - $280/hr
Oversee the day‑to‑day performance of sales funnels across phone, SMS, chat, email, and CRM‑connected digital channels. * Ensure sales processes and scripts are tailored to different buyer ...
IMG Academy - Senior Vice President, Sales
Bradenton, FL · On-site
$180 - $280/hr
Oversee the day‑to‑day performance of sales funnels across phone, SMS, chat, email, and CRM‑connected digital channels. * Ensure sales processes and scripts are tailored to different buyer ...
Universal Representative
Winter Springs, FL · On-site
$18.50/hr
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. * Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Universal Representative
Winter Springs, FL · On-site
$18.50/hr
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. * Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Universal Representative
Apopka, FL · On-site
$18.50/hr
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. * Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Universal Representative
Apopka, FL · On-site
$18.50/hr
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. * Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Universal Representative
Winter Springs, FL · On-site
$14 - $17.75/hr
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Universal Representative
Winter Springs, FL · On-site
$14 - $17.75/hr
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Universal Representative
Apopka, FL · On-site
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Universal Representative
Apopka, FL · On-site
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Oversee the day-to-day performance of sales funnels across phone, SMS, chat, email, and CRM-connected digital channels. * Ensure sales processes and scripts are tailored to different buyer personas ...
Oversee the day-to-day performance of sales funnels across phone, SMS, chat, email, and CRM-connected digital channels. * Ensure sales processes and scripts are tailored to different buyer personas ...
Universal Representative
Winter Springs, FL · On-site
$18.50/hr
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. * Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Universal Representative
Winter Springs, FL · On-site
$18.50/hr
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. * Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Senior Vice President, Campus Sales
Bradenton, FL · On-site
$120 - $170/hr
Oversee the day-to-day performance of sales funnels across phone, SMS, chat, email, and CRM-connected digital channels. * Ensure sales processes and scripts are tailored to different buyer personas ...
Senior Vice President, Campus Sales
Bradenton, FL · On-site
$120 - $170/hr
Oversee the day-to-day performance of sales funnels across phone, SMS, chat, email, and CRM-connected digital channels. * Ensure sales processes and scripts are tailored to different buyer personas ...
Universal Representative
Apopka, FL · On-site
$18.50/hr
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. * Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Universal Representative
Apopka, FL · On-site
$18.50/hr
Assists in the call center queue, to include sms & chat, on a rotation basis when assigned. * Assists management by ensuring that appropriate records are maintained and required reports are prepared ...
Genesys Developer Tampa, FL Contract Design and developing Genesys Web messaging/Chat Bot solution Design and implement Genesys Digital Bot solution Design and implement Genesys SMS Solution Design ...
Genesys Developer Tampa, FL Contract Design and developing Genesys Web messaging/Chat Bot solution Design and implement Genesys Digital Bot solution Design and implement Genesys SMS Solution Design ...
Sms Chat information
What is an sms chat?
An SMS Chat job involves engaging in text-based conversations with customers or clients through messaging platforms. Responsibilities typically include answering inquiries, providing support, and sometimes promoting products or services. This role requires strong written communication skills, fast typing, and the ability to multitask. Many SMS Chat jobs are remote, offering flexible hours depending on the company.
What are the key skills and qualifications needed to thrive in the sms chat position?
To thrive as an SMS Chat Specialist, you need excellent written communication skills, fast and accurate typing ability, and a good grasp of customer service principles, often supported by a high school diploma or equivalent. Familiarity with SMS/chat platforms, CRM systems, and ticketing software is typically required. Strong active listening, empathy, multitasking, and attention to detail will set you apart in this role. These skills are essential to efficiently resolve customer issues, maintain high satisfaction rates, and contribute positively to team goals in a digital support environment.
What are some typical challenges sms chat specialists face in their daily work?
SMS Chat Specialists often handle multiple customer conversations at once, which requires strong multitasking skills and attention to detail to ensure that each customer receives accurate and timely responses. Challenges can include quickly interpreting and responding to customer needs through text, managing high message volumes during peak times, and resolving complex issues without the benefit of voice communication. Team members support each other through shared best practices and knowledge bases, and supervisors are available to escalate more complicated cases. While it can be fast-paced, the role offers valuable experience in digital communication and customer service, opening doors for advancement in the field.
What are the most commonly searched types of Sms Chat jobs in Florida? The most popular types of Sms Chat jobs in Florida are:
What are popular job titles related to Sms Chat jobs in Florida? For Sms Chat jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Sms Chat jobs in Florida look for? The top searched job categories for Sms Chat jobs in Florida are:
Full-time
Re-posted 16 days ago
Job description
HelloGov AI is a Miami-based startup on a mission to simplify how citizens interact with the government. Headquartered in Brickell, we have built an AI-powered marketplace of 35 registered passport couriers operating across 10 regional passport agencies and we are growing fast. Our channel partnerships with CLEAR and Staples extend our reach nationwide.
At the heart of our platform is Sydney, our proprietary AI that communicates with customers by voice, SMS, chat, and email. Sydney scans government documents and passport photos to perform real-time compliance checks. Every interaction makes her smarter and you would be part of the team behind that growth.