Customer Strategy Manager Jobs in Virginia (NOW HIRING)

At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.

Impact You'll Make

Stout is looking for a Manager to support our Industrials practice and join our growing firm. At Stout, expectations are high but empowering. You will have direct access to Stout Strategy leadership and key client decision makers. Your ideas will be heard, and your thoughts valued as we help clients grow and drive strategic advantage. Quite simply, you will get the developmental benefits of big firm clients with the high touch of a boutique culture.

What You'll Do

Managers are integral to our success. You will be responsible for developing more junior team members on projects and empowering the leadership team's account strategies. You will also be a key driver in structuring and delivering strong work to our clients across a broad range of industrial sectors. More specifically, you will:

• Drive project processes from start-to-finish ensuring output meets Stout's standards for quality of insight and client impact
• Support the analysis of industrial market trends, competitive dynamics, supply chain developments, end-market demand drivers, and technological innovation to identify opportunities and inform investment decisions
• Oversee and conduct original research, contact development, primary research, and executive-level interviewing with manufacturers, distributors, suppliers, customers, and industry experts to develop unique insight regarding market dynamics and strategic decisions
• Oversee and support the development of best-in-class materials that exceed client expectations (in terms of research depth, analytical rigor, and visualization)
• Partner with clients on engagements by cultivating a collaborative environment and providing high-touch service
• Develop mastery of Stout's research methodologies, analytical approaches, and expertise within industrial sectors such as, agriculture, oil & gas, industrial equipment and heavy machinery, building products, packaging, plastics, and metals & specialty materials
• Serve as a true project manager across engagements, from scoping and work planning through execution and final delivery
• Collaborate effectively with Stout's subject matter experts and cross-functional stakeholders, applying strong business acumen to anticipate client needs and ensure engagement outcomes meet or exceed expectations
• Coach and nurture junior staff and provide team members with developmental and fulfilling opportunities on projects
• Leverage AI-enabled tools and emerging technologies to enhance research, streamline deliverable preparation, and improve overall efficiency and insight.

What You Bring

• BA or BS required with a clear track record of academic excellence in fields such as Economics, Business, Finance, or Engineering
• Master's degree in business, management, finance, engineering, or other relevant degree preferred

• Three to five years of prior experience in consulting and/or industry experience, including experience supporting industrial clients in growth strategy, market intelligence, or other professional services to industrial clients
• An aptitude for networking and executive-level interviewing
• Well-honed business acumen and analytical skills
• Strong communication, writing, and critical-thinking skills
• Work ethic, dedicated, organized, detail-oriented, and accountable
• Time management and multitasking abilities in a fast-paced, deadline-driven environment
• Advanced skill set in Microsoft Office, including PowerPoint and Excel
• Foreign language capabilities are a plus
• Familiarity with or interest in using AI tools and technology to enhance productivity, research, and analysis.

How You'll Thrive

• Take full ownership of engagements, driving clarity, accountability, and high-quality outcomes from kickoff through final delivery
• Lead with confidence in ambiguous, fast-paced environments, structuring complex industrial market and transaction questions into actionable insights for senior decision makers
• Build trusted relationships with clients by combining strategic thinking, commercial acumen, and responsive, high-touch service
• Develop and empower team members through proactive coaching, clear feedback, and meaningful delegation of responsibility
• Develop a differentiated perspective on industrial markets, including agriculture, manufacturing, industrial technology, specialty materials, packaging, building products, and other key sectors that influence investment and growth decisions

Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.
We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.
We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.
Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.
Learn more about our benefits and commitment to your success.

https://www.stout.com/en/careers/benefits

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

Stout is an Equal Employment Opportunity.All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law.

Stout is required by applicable state and local laws to include a reasonable estimate of the compensation range for this role. The range for this role considers several factors including but not limited to prior work and industry experience, education level, and unique skills. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.