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Customer Solutions Representative Jobs in Texas (NOW HIRING)

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Customer Solutions Representative information

See Texas salary details

$11

$17

$22

How much do customer solutions representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer solutions representative in Texas is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.04 per hour, depending on experience, location, and employer.

What does a Customer Solutions Representative do?

A Customer Solutions Representative is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They act as the main point of contact between a company and its customers, ensuring customer satisfaction through effective communication and problem-solving. Their duties often include handling complaints, processing orders, and offering solutions tailored to customer needs. Strong interpersonal skills and a customer-focused attitude are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Customer Solutions Representative?

To thrive as a Customer Solutions Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, helpdesk ticketing systems, and sometimes phone or chat support platforms is typically required. Outstanding empathy, patience, and active listening make individuals stand out in this role. These skills ensure effective resolution of customer issues, promote satisfaction, and help build lasting client relationships.

How does a Customer Solutions Representative typically collaborate with other departments to resolve customer issues?

Customer Solutions Representatives often work closely with teams such as technical support, billing, and product management to address complex customer concerns. When a customer's issue requires specialized expertise or cross-functional action, representatives coordinate internally by escalating tickets, joining team meetings, or facilitating three-way conversations. This collaborative approach ensures that customers receive accurate, timely solutions and helps representatives build valuable internal relationships. Being proactive in communication and following up on escalations are key to success in this collaborative environment.

Is remote customer solutions representative a stressful job?

A remote customer solutions representative role can be stressful due to high call volumes, problem-solving demands, and meeting performance metrics. However, stress levels vary based on individual resilience, workload, and support from the employer. Developing strong communication skills and time management can help manage job-related stress.

What cities in Texas are hiring for Customer Solutions Representative jobs?

Cities in Texas with the most Customer Solutions Representative job openings:

Infographic showing various Customer Solutions Representative job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,614 per year, or $17.1 per hour.

Customer Solutions Representative

Liquid Brand

Irving, TX • On-site

$21/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Customer Solutions Representative (CSR I)

Join Our Team at Liquid Environmental Solutions as a Customer Solutions Representative (CSR I)

At Liquid Environmental Solutions, we are passionate about leading the way in non-hazardous liquid waste management, dedicated to providing innovative, reliable, and exceptional service to our customers. As a Customer Solutions Representative, you will play a crucial role in delivering outstanding customer experiences, serving as the primary point of contact for all service requests.

Compensation starting at $21/hr

Schedule: Daytime hours Mon-Fri

Location: 7651 Esters Blvd Suite 200, Irving, TX

Key Responsibilities:

  • Manage daily customer communications, ensuring every interaction is professional, warm, and friendly.
  • Actively listen to and respond to customer inquiries, confirming understanding of their needs.
  • Utilize a consultative approach to present LES services, highlighting how our solutions meet customer needs and enhance their operations.
  • Collaborate with a dynamic team of CSR professionals to achieve overall call center objectives and exceed customer expectations.

Why Work with Us?

  • Be part of a company that prioritizes innovation and continuous improvement, with industry-leading technology that streamlines communication and enhances service delivery.
  • Enjoy a supportive work environment that values teamwork and personal accountability.
  • Contribute to a company committed to compliance, safety, and environmental stewardship.

Qualifications:

  • High School diploma or equivalent required.
  • Exceptional verbal, written, and analytical skills.
  • Bilingual in English & Spanish preferred.
  • Proficiency in Microsoft Office and the ability to manage various systems for reporting and case management.
  • Bilingual proficiency in English & Spanish required.

Join us in our mission to provide unmatched service in waste management and help us build long-lasting relationships with our customers. Apply today to become a vital part of the LES team!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.