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Customer Solutions Specialist Jobs (NOW HIRING)

Customer Solutions Specialist Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through ...

Why you should apply to be a Customer Solutions Specialist? * Competitive pay at $19.00/hr * Immediate openings with fast onboarding and training * Opportunity to build valuable customer service and ...

Customer Solutions Specialist Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that ...

We are seeking a qualified candidates to join team of Bilingual Customer Solutions Specialists. The CSS team is for responsible for taking in-bound calls from members in need of roadside assistance ...

Provide specialty gas/supplies sales and support to customers, Customer Solutions Specialists, and the outside sales team * You will use business software systems to retrieve customer information ...

Provide specialty gas/supplies sales and support to customers, Customer Solutions Specialists, and the outside sales team * You will use business software systems to retrieve customer information ...

Provide specialty gas/supplies sales and support to customers, Customer Solutions Specialists, and the outside sales team * You will use business software systems to retrieve customer information ...

Provide specialty gas/supplies sales and support to customers, Customer Solutions Specialists, and the outside sales team * You will use business software systems to retrieve customer information ...

Provide specialty gas/supplies sales and support to customers, Customer Solutions Specialists, and the outside sales team * You will use business software systems to retrieve customer information ...

Provide specialty gas/supplies sales and support to customers, Customer Solutions Specialists, and the outside sales team * You will use business software systems to retrieve customer information ...

Provide specialty gas/supplies sales and support to customers, Customer Solutions Specialists, and the outside sales team * You will use business software systems to retrieve customer information ...

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Customer Solutions Specialist information

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$10

$23

$50

How much do customer solutions specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer solutions specialist in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.72 per hour, depending on experience, location, and employer.

What does a customer solutions specialist do?

A Customer Solutions Specialist is responsible for assisting customers by addressing their inquiries, resolving issues, and providing product or service information. They act as a liaison between the company and its customers, ensuring a positive experience and fostering customer satisfaction. Their duties often include troubleshooting problems, offering tailored solutions, and following up to ensure issues are fully resolved. Strong communication and problem-solving skills are essential in this role.

What does a customer solutions specialist do?

A customer solutions specialist handles customer inquiries, issues, and complaints to ensure high customer satisfaction for the company. As a customer solutions specialist, you respond to customers concerns when they come to the storefront, when they call in, or through email. Other responsibilities may include researching order status and inputting data to the invoicing system. You find customer solutions specialists in many different industries, especially those driven by sales. To become a customer solutions specialist, you need a high school diploma and customer service experience.

What are the key skills and qualifications needed to thrive as a customer solutions specialist, and why are they important?

To thrive as a Customer Solutions Specialist, you need strong problem-solving abilities, excellent communication skills, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and sometimes industry-specific tools or certifications is highly valuable. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this role. These competencies ensure effective resolution of customer issues, high satisfaction rates, and positive brand reputation.

How does a customer solutions specialist typically collaborate with other departments to resolve complex customer issues?

Customer Solutions Specialists often work closely with teams such as Sales, Technical Support, and Product Management to ensure customer concerns are addressed efficiently. When handling complex issues, they may coordinate with technical experts to diagnose problems, consult with sales for account-specific information, and relay customer feedback to product teams for potential improvements. This role requires strong communication skills and the ability to act as a bridge between the customer and internal departments, ensuring a seamless customer experience.

Is a Customer Solutions Specialist an entry level job?

A Customer Solutions Specialist role is often considered entry level, especially for those with strong communication skills and basic technical knowledge. However, some positions may require prior experience or specific certifications, depending on the company's complexity and customer base.

What cities are hiring for Customer Solutions Specialist jobs?

Cities with the most Customer Solutions Specialist job openings:

Who are the top companies hiring for Customer Solutions Specialist jobs?

The top employers for Customer Solutions Specialist jobs are:

What states have the most Customer Solutions Specialist jobs?

States with the most job openings for Customer Solutions Specialist jobs include:

Infographic showing various Customer Solutions Specialist job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

Customer Solutions Specialist

Hope's Global Getaways

Ann Arbor, MI • On-site

Other

Re-posted 29 days ago


Job description

About the job Customer Solutions Specialist
About the Opportunity
We are seeking resourceful and customer-focused individuals to join our remote team as Customer Solutions Specialists. In this role, you will work directly with clients to identify needs, provide helpful solutions, and ensure requests are handled efficiently and professionally.
This position is ideal for individuals who enjoy troubleshooting, assisting others, and finding effective ways to deliver outstanding service and support.
Responsibilities

  • Respond to client inquiries and provide timely assistance
  • Evaluate client needs and recommend appropriate solutions and next steps
  • Assist with resolving service-related questions and concerns
  • Monitor ongoing requests and help ensure issues are addressed promptly
  • Communicate clearly regarding processes, updates, and available resources
  • Maintain accurate records and update client information as needed
  • Support daily operational activities and administrative functions
  • Collaborate with team members to improve overall service quality
  • Participate in training programs and stay informed on company procedures
Benefits
  • Fully remote position
  • Flexible scheduling opportunities
  • Comprehensive training and onboarding program
  • Ongoing mentorship and team support
  • Professional development and advancement opportunities
  • Performance-based incentives and recognition
  • Access to travel-related discounts and exclusive perks
  • Positive and collaborative remote work culture
Qualifications
  • Strong customer service and communication skills
  • Ability to analyze situations and identify effective solutions
  • Excellent organizational and time-management abilities
  • Comfortable working with technology and online systems
  • Strong attention to detail and accuracy
  • Ability to multitask and prioritize responsibilities
  • Self-motivated and dependable in a remote work environment
  • Reliable internet connection and basic computer proficiency
  • Must be at least 18 years of age
  • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain and approved regions
Successful Candidates Often Demonstrate
  • A solution-oriented mindset
  • Strong problem-solving and critical-thinking abilities
  • Professional and positive communication skills
  • Adaptability in a fast-paced environment
  • The ability to remain organized while managing multiple priorities
  • An interest in customer support, client success, hospitality, travel services, or service-focused industries